Dr. Lai is a very caring physician. I have had him as a family doctor for a decade, and meet with…read morehim for at least once or twice annually.

Saw Dr Lai once. He is fine, but his office practice is poor. You must call and hold for 10…read moreminutes. No email allowed. The office staff seem way overworked and things often do not occur on a timely basis. I cannot work with this arrangement for my Primary care doctor, so I am moving on.

Dr. Kini seemed to enjoy hurting me. She smiled at my distress. She thinks Pap smears are…read moresupposed to be painful. She has her office assistant ask all adult women patients if they "want" a Pap smear. Such a terrible exam should only be inflicted on women if it is truly needed, not because women have been brainwashed into thinking they need it all the time. Dr. Kini should not perform Pap smears until she learns how to perform them without hurting the patient. Like many of her patients, I thought she was fine to begin with, but then I saw and experienced her uncaring side.

We've now been with Dr. Kini for 10+ years. She really cares about her patients, monitoring their…read morehealth and having them see a specialist if she detects something is wrong. The only downside is when you call her office you sometimes get this very rude lady who lacks bedside manners. We've brought this to Dr. Kini's attention and she admits others have complained as well. Apparently it's a service not hired directly by her so she can't just fire her. Despite this, we will stay with her since she's an excellent GP.

I tend to be very sceptical of doctors but Dr. Warren Chang is a very good, knowledgeable,…read moretrustworthy and personable doctor. Tell him Ria sent you.

I've been meaning to write a review of Dr. Warren Chang for some time now. He is my father's…read morenephrologist (kidney doctor). My family and I truly cannot thank Dr. Chang enough for his life-saving work. In summary, a few years back my father's kidney function had declined significantly, which his primary care doctor had failed to inform him about despite blood tests etc. (this is a whole other story...). After several stints in the hospital and ICU, I searched frantically for a seasoned nephrologist and found Dr. Chang. He and his colleagues from Westbay Nephrology came to my father's aid and made repeated visits to the hospital to monitor my dad. The primary care doctor never visited my father once. Thanks in large part to Dr. Chang's expert care, my father's kidney function improved to the point where he did not need dialysis. Today my dad is stable and continues to see Dr. Chang regularly for his thorough care and expertise. We are so grateful for Dr. Chang.

This review in no way reflects on Dr. Hoddinott's medical skills…read more My story: I had a sore throat and went to Yelp to see if people had good experience with local physicians. As Dr. Hoddinott had good reviews, I gave her office a call telling them that both my wife and I (40ish,very healthy, great insurance) are looking for a new doctor. I was told by the receptionist (this was 16 days ago) that the doctor would review our request and I would hear back from them the next day. I didn't. So I call back and another person tells me that "it can take several days for the doctor to make a determination about a new patient. She has lots of things on her desk". At this point I already have a bad feeling about the doctor and her staff if it takes them several days to get back to a new patient. But I thought I would perhaps get a call after a week. Nope.. Two Weeks? Uh-uh. It's not two weeks plus and no call-back. The doctor might be wonderful with patients. Unfortunately, for me the process of getting in to see her was a major turnoff. Doctor Hoddinott, work with your staff on a much better process for people who WANT to give you business. I am still looking for that elusive general physician!

she has been my doctor for years. I can,t say enough good things about her,…read more dr, Norma and office staff are great. I trust her with my health. But the one thing, she listened and pays attention to my problems

Dr lisa Lam is my wife primary MD and very soft spoken and very nice and knows what she is doing…read more We always being assist by her staff. We are happy we have her as our primary MD.

My first time seeing Dr Lam. She was professional. She took the time with me. She did not rush me…read more She listens and gave me her opinions. I left the office feeling good.

This is absolutely one of the worst patient experiences I have ever witnessed, when bringing my…read morethen 89 year old mother to her appointments. At one of her appointments, he didn't know what medications she was on - the problem is that HE has her file, and has been the one to issue prescriptions...but he couldn't be bothered to review her file. He wasted time cajoling her, rather than asking more detail about the pain she was experiencing - instead, he side-tracked her from telling him why she felt it necessary for the visit, and when I attempted to bring up her concerns he acted as if she had nothing to be concerned about. I pray that someday Tony Wong experiences firsthand what it feels like to have his questions and concerns dismissed, so that his suffering is casually set aside and ultimately unaddressed. The sloppiness and ineptitude he shares with his staff makes it a wonder how his office remains open for business.

To be fair, Dr. himself is good it's his office staff that are the problem. For years I have been…read moregoing to this office, I would always call to set an appointment a week earlier, You would think that arriving here early or just in time for your appointment you'll be seen on time? No, they don't care about your time here, I have seen other people without appointment be let in first, people the staff knows. And people with appointments will be seen 2-3hours later than their set time. Each time I go here (with appointments) my minimum wait is always 2 hours on my lucky days, other wise be ready to wait 3 hours or longer. Just so bad that I'm considering moving to other doctors, I don't understand why they can't follow their own Appointments system!

I've been going to Dr. Hwang for about three years now. I have to say he is the best Internest I…read morehave ever had. He is kind and empathetic and immediately puts you at ease. You can usually get a pretty fast appointment. He also gives you as much time as you need. He's one of the few physicians I've encountered who's not an a clock. He's also incredibly conscientious and attentive. I had some anomolous blood test results a year ago. The cause was not immediately apparent. But he worked through the differential diagnoses and referred me to an world-class hematologist, who concluded that the anomolies were benign. Huge relief. When he makes referrals, the docs are invariably tops in their fields. And best of all, he responds to email. Heaven! His office staff is generally attentive and efficient. They are on a very good EMR system that has an excellent patient interface (myhealthonline). But it still has limitations in terms of sharing records with other providers, referrals to out-of-network docs, etc. Where that happens, you're back to faxing things back and forth which drives me crazy. Who has a fax machine anymore? It's like asking patients to use carbon paper and white-out. Net net, Hwang is tops. I'm frankly surprised he's still taking new patients. I'd have assumed he'd be full up by now.

Horrible experience. He was not personable and his attitude is not one of a doctor that you would…read morewant. Would not go back to him.

We just switched health care providers and this was one of our options. We have been with Kaiser…read morefor nearly 9 years and it was a difficult choice for us to move. If we could, we would have stayed with Kaiser, but that's not an option b/c the mister's work doesn't offer it. I logged into the health care providers site and there were over 100 doctors to choose from. OY! How the heck do I choose? Thankfully a friend of ours takes her children to BAP and she had 2 names of doctors that she would recommend. Thankfully those 2 doctors were listed in the names that were available to us. There is a rather large parking lot behind the medical building, but it seems that most of the employees park there. I was warned by my friend that sometimes getting a space can be a b!tch. Thankfully our appointment was at 9AM, so there were still a few parking spaces available. When we came out everything was full, and people were waiting for people to leave. *Note to self: Schedule early appointments. The waiting area space is okay. Lots of things for the kids to do which I'm not used to with Kaiser. The lilmiss went straight for the playhouse. Kids were playing with the various tables and the walls were appropriately decorated with children's artwork. There were a few magazines for the parents and plenty of books for the children. Unlike Kaiser we were seen right away. Which is nice. I didn't even get a chance to finish my paperwork. One thing I didn't like were the exam rooms. They seemed very dated, like they needed some TLC. Another thing was the infant scale was located all the out by the entrance. I was asked to remove my daughter's clothes and leave on her diaper and carry her out and around to the scales. Thankfully it wasn't too chilly, but still! The nurse weighed her with her diaper on too which I know was full and added some weight to her reading, inaccuracy. Either I'm too used to Kaiser or I just don't know. Normally we're given a sheet of paper for milestones to expect as well as height and weight written down. We're also given the option to schedule the next appointment, seeing as how it will be in another 2 months. I have my likes and dislikes for BAP, but I'm sure there will be some things that I need to get used to after being in a system like Kaiser for 9 years.

I have not written a review in years but felt compelled to write about my daughter's pediatrician,…read moreDr. Zaglin. Having come from an awful experience at Kaiser, I was looking for a competent, compassionate, and responsive pediatrician. Dr. Zaglin has far exceeded my expectations. The first appointment was the 18 month check up for my daughter. My daughter was very anxious and cried. Dr. Zaglin took the time to ease his way into her good graces and now when I ask if she wants to see Dr. Zaglin she says "Yes he gives stickers!" We have seen Dr. Zaglin three times since then and he has always been very caring towards my daughter. He speaks to her directly and gets her to warm up to him before he begins examining her. He also takes an interest in other non-medical issues like her sleep patterns and language development. At Kaiser they told me that her sleep issues were not their concern and not a health issue. THANK YOU Dr. ZAGLIN and your wonderful team for providing this first time mom with peace of mind that you truly have my child's best interest at heart.

It is difficult to find a primary physician. I decided to try here.... I arrived on time.... And…read morekept waiting for almost an hour to see the doctor. I asked the front desk and was told that it is uncommon to experience the wait time... Doctor herself is a little confusing. She asked me whether I want to do certain procedures.... I feel that the patients are expected to have medical background to benefit from visiting here. Having a full time job is not helping to be a patient here also given the prolonged wait time.... She also recommended a specialist to me and I looked it up after. That specialist has an incredibly bad reviews...: I ended it up picking my own and happy with my choice after. I will not come back here...

She is the best doctor. Takes her time to listen doesn't rush you out of the room. Calls you back…read moresame day. Generally concerned about your overall health. I feel like other doctors have never cared about my health but she does. Makes sure you are up to date on blood tests and exams. Her staff is awesome I am not sure what other people are talking about. They always answer their phone's and answer the messages on my chart. What more could you want?

My mother saw Dr. Wong for low back pain with sciatica. She left the appointment feeling dismissed…read moreand disrespected. According to her, Dr. Wong told her she was being "annoying" and advised her to find another primary care physician rather than return to his practice. My mother is not someone who complains easily, so hearing about her experience was especially disappointing. As a primary care provider myself, I believe patients deserve to be treated with respect and compassion, even when visits are challenging. Based on my mother's experience, I would not recommend Dr. Wong as a primary care physician.

Dr Wong is great. He takes his time to explain everything and is always willing to answer questions…read moreHOWEVER the front desk staff leaves much to be desired. Faces are always getting lost, you can never get through on the phone, when you finally do connect with a human, they put you on hold only to hang up on you after 20 min. Seriously ladies, get your act together. You are the ones who represent these drs. You should want to do better.