Their man damaged my car removing it from my trailer as he was told by their manager. As both do…read morenot work for the owner he said he will not fix it as exmamager said would happen

Ravi at Quality 1 is a truly honest, professional mechanic and business owner. I recommend his…read moregarage without reservation.

5 Star Service! Dawn was Amazing and helped me immensely, during the interior cleaning process she…read morenoticed a couple of idiot lights on the dash lit, they scanned my Jeep and called me right away with the results, offering to pick up the part and fix it immediately! They performed the service and Dawn did a fantastic job making the interior look and smell like new! This was the best Auto service experience I've ever had. Thank you Dawn and crew!

Provided an accurate estimate and delivered on repair on the truck . Made time for an emergency…read morerepair.

I went with a friend to purchase her new 2025 Jeep Wrangler and worked directly with Jay. The sales…read moreprocess was quick, but everything after that has been a frustrating mess. The vehicle was delivered with only one key, and getting this resolved has been unnecessarily difficult. Jay has been unresponsive at times and, when he does respond, it's been delays, excuses, or being given the runaround. What should have been a simple fix has turned into an ongoing issue that we've had to keep chasing. Once the deal was done, the level of service completely dropped off. There's been little to no accountability or urgency to fix a problem that was caused by the dealership. I would not recommend working with Jay based on this experience.

I drove over 2 hours to purchase my brand new 2025 Jeep Wrangler, and unfortunately the experience…read moreafter the sale has been extremely disappointing. My salesperson, Jay, delivered the vehicle with only one key instead of two. Since then, I've had to repeatedly follow up just to get the replacement key and programming handled. The lack of communication, urgency, and accountability has been frustrating--especially since this issue was caused by the dealership. What should have been a simple fix has turned into an ongoing inconvenience, and I'm done chasing for a resolution. I expected a much higher level of customer service and professionalism, particularly after traveling such a long distance to purchase from this dealership.

I expected more, but Abe was a good salesperson…read more I was looking for a hybrid Maverick with a 4k towing package. All over the internet, it says Ford MAKES this vehicle in a 2025 or 2026 model year. But according to the dealer, they don't stock them because anyone wanting such a vehicle would just pay more for an F-150. I DIDN'T EVEN WANT A FORD AT ALL, but was making an exception because I liked the LOOK of the Maverick, and I needed both a boat-towing vehicle and a vehicle with the best gas mileage I could find. The hybrid Maverick with 4k towing was a perfect. Within a 500 mile range, the only 4k hybrid Maverick I could find was at Labelle Ford (LF). I made an appointment for as soon as I got off of work and rushed from Cape Coral to Labelle. LF and I traded a lot of text messages that day (and the next), but it was apparent that they weren't listening to my needs. They kept trying to sell me a gas Maverick. Or a hybrid without the towing package. The hybrid with 4K turned out to be a unicorn because someone had messed up the listing. I went to the lot anyway because they had a used hybrid that had been modified by the prior owner to tow more than 2K. Upon arrival (rather than being texted in my rush to the lot), I was told the used Maverick had just sold. The next day at 10am, I get a message that there's another used Maverick just taken in on trade. What?! You take in a trade, build a sales page for it, and have it drive-ready by 10am but didn't have it at 7pm the night before? Anyway, that one ALSO wasn't a hybrid AND didn't have the 4K package, so it was like they still weren't listening. There were a couple other hiccups, including the offices smelling ENTIRELY of smoke due to people smoking right outside the open office door. But mainly, the misinformation and feeling like I wasn't being listened to regarding my needs left me feeling like I would probably not return. But like I said, Abe (and other staff) was personable and good to work with.

Dishonest- make sure you get everything in writing- use bait and switch emotional duress tactics-…read moreevery trick hard pressure maneuver and it comes from the General Manager and finance. Make them give you a spot delivery with 72 hour inspection clause. I currently have an vehicle that put no money down- no trade and is sitting 100 miles from there dealership. Waiting for a flatbed to come pick it up and get it out of ny driveway. They break every consumer protection law whenever they please. I belive they have over 100 complaints from Florida motor vehicle regulators. Will post more soon but giving them 1 day before i really expose their tactics and and business practices that violate your rights.