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Peppers Produce

3.0 (1 review)
InexpensiveFruits & Veggies

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11 years ago

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GJ Farms

GJ Farms

3.7(6 reviews)
4.3 km

1 Star - Absolutely Horrific Experience…read more I came to GJ Farm with every intention of supporting a local business, but instead I walked away shaken, humiliated, and furious. The man in charge of the store (an older gentleman) was not only accusatory, condescending, and hostile--he was downright disrespectful, arrogant, and deceitful. I specifically visited for Red Russian garlic to plant in my yard. I've grown this variety before and researched prices for organic Red Russian garlic nearby --typically $8-15/lb depending on size. GJ Farm was charging a steep $19.99/lb, but since I was already there, I decided to pick through and purchase. I spent about 5-8 minutes selecting bulbs, carefully looking for the largest and firmest ones for planting. As I was doing so, the man approached me and accused me of peeling garlic, while repeatedly insisting that all of the garlic had been harvested this year. After I had already chosen my final selection and was about to pay, I did gently crack the skin of one bulb to confirm quality, but during selection I only examined size and firmness, occasionally through skins that were already cracked. After purchasing, I inspected the garlic in my car and immediately noticed serious defects: one bulb was shriveled, and another had white mold between cloves. Considering garlic harvest season had only ended 1-2 months ago, this was shocking. None of my own homegrown garlic looked like that. Within 3 minutes, I returned to politely request a refund. The man then came out, yelling at me in front of other customers. He accused me of lying about how long I spent choosing (claiming "30 minutes," when it was under 10). He further accused me of only wanting a refund because I "realized the price was too high." He dismissed the obvious defects in his product and insisted that because he sells "thousands of pounds of garlic," my complaint was invalid--classic deflection instead of accountability. As I stood there shaking from his aggression, he never once offered a professional solution like an exchange or apology. Instead, he ripped the garlic apart with his hands--damaging product that I had paid for--while still refusing any resolution. When I pointed out the mold, he claimed not to see any, however, he removed all the mold as he aggressively peeled the bulbs apart. He continued to insist I take the garlic home and plant it, berating me loudly the entire time. Not only did he refuse a refund, he further damaged the garlic himself, rendering it unsuitable for planting. In the end, as he refused a refund and continued berating me, I suggested an exchange simply to end the confrontation. I did not want an exchange, as I had already selected the best bulbs available and the remaining garlic was of poor quality. This was never about the money--it was about basic respect and principle. A business owner should stand by their products, listen to valid concerns, and treat customers with dignity. Instead, I was met with hostility, gaslighting, and bullying from someone who clearly has no regard for customer service or honesty. If you value quality produce, integrity, or even basic decency, avoid GJ Farm at all costs.

Very bad experience at this farm. The produce they miscalculated the charges, weights were taken in…read morepounds, but prices were charged in kilograms, which made it almost double the cost. When I called to clarify, the owner was extremely rude and disrespectful instead of trying to fix the mistake. Terrible customer service. Stay away from this place.

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GJ Farms

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Urban Farm Market - Hanging plants

Urban Farm Market

3.8(12 reviews)
3.0 km
$

I finally checked out this place after driving by it on numerous occasions. They offer a variety of…read morefresh local vegetables, fruits, organic vegetables/fruits, potted plants, flowers, potted orchids, and grocery items. I was impressed by their large variety of vegetables including Asian veggies, & some I hadn't even seen before. Their prices are reasonable and look decent. I bought a watermelon which I would avoid. It was mushy on the inside. It's not only at this place but I found it to be the same everywhere. It's because it's overripe. They are located right across from the Richmond Nature Park with free parking out front. They even have shopping carts to lighten the load. A bonus! The place was clean and service was okay. A great place to grab that missing ingredient to create a meal or buy flowers for a special occasion. It's rare to find a market that sells a lot of local produce & fruit. All I can say is support local farmers and businesses!

This is my favourite produce market. I stop by whenever I'm going through Richmond, and sometimes…read moremake a special trip. They have great quality produce, good selection and prices. Parking is easy and free. People are always coming and going, and I've never had issues. They carry seasonal items as well: pumpkins around Halloween, herbs and plants in the spring, flowers etc. They have a section for organics. They sell small plants and herbs for your garden in the back. They also sell huge bags of potatoes in several varieties, onions, hot peppers, Hungarian peppers, dates, eggs, turmeric and more.

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Urban Farm Market - Assorted Asian vegetables

Assorted Asian vegetables

Urban Farm Market - Potted plants

Potted plants

Urban Farm Market - Assorted apples

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Assorted apples

Peppers Produce - markets - Updated May 2026

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