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    Pep Boys

    2.0 (56 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    Employee Ant attending to his phone instead of customer service. Water stained waiting area.
    Charisse L.

    If you ever want your car jacked up, then this is the place! Poor customer service, no accountability for the errors and highly unprofessional. Front desk zero customer service, pictures are included. Side room when there are no seats in the main room, no warning or moping the wet floor! I hate I have to rate them to post. They clearly are a negative number.

    Please don't take your vehicle here. I took my 2019 Land Rover Discovery here for a simple brake job. Took it back 3 to 4 times for them to fix their problem. Found out from a German dealer the brakes were faulty and couldn't be fixed and that they were put on wrong by Pep Boys. Contacted store and corporate not only did I have to pay someone else to fix Pepboys negligence I also had to replace rotors due to the damage. The Manager Mr. Marcel promised to reimburse meanwhile they've not refunded me any money I've paid them or have they reimbursed me for the bad service its been 6 months going backwards and forth on something they clearly didn't know how to provide service for. The Technician Demetrius messed up my truck and tried to say it was something else. It wasn't it was my brakes he put on backwards. ​Spoke with Joe the general manager who let Mr.Marcel go but didn't take care of customer concerns. By far the worst service provider ever. Had been supporting this business for 7 years, they never get another dime from me.

    Wheel scratches

    Was told to email them from their management for more information so they can conduct an "investigation" but have yet to hear back from them...

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    9 years ago

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    3 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    All the auto parts and supplies inventory. The entire store is full of tires laying all over the floor. No more parts store.

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    Pep Boys S.

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    2 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    15 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    18 years ago

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    12 years ago

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    9 years ago

    Online prices yeah they look good the problem is when you go online you can't order nothing because their website sucks it doesn't work

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    13 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Pepboys in Waldorf with the manager Victor is the place to get excellent service for a fair price!

    Mentioned in 2 reviews

    Read more highlights

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    Pep Boys - tires - Updated May 2026

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