My daughter arrived on a Saturday early afternoon and reported bumpy breaking. I knew she was going to have to drive home the next day, but did not want her to drive back with the brakes having an issue. I called Pep Boys and they were still open and would be open on Sunday also, so we took her car for a free inspection. It turned out it was not just the brake pads. We thought they'd need to keep it overnight at least, but they were able to fix it and we picked up the car just a few hours later! Incredible customer service, very impressed! She ended up having to drive back home that night due to a medical issue, so I'm very grateful that the car was in good shape for her to do that. :) read more