Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Millers Premier Transit is a very professional company. They have great communication skills that…read moremade my daughter's wedding run smoothly. They picked her and the bridesmaids up at the salon and dropped them off at the venue. They shuttled in several rounds of guests flawlessly and on time from a local hotel. They returned and shuttled guests back to the hotel. I highly recommend them for all your transport needs. Thank you for making the transportation experience awesome.

We have used Millers Premier Transit Service multiple times now and every time the service is…read moreexemplary. Always on time and professional. Friendly and courteous drivers. Very safe and efficient way to get to the airport and any other venue. I would highly recommend this company!!

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

I've been using Mark S's MyDr1ver as a livery for NFL football games and other occasions in 2023…read more Because of Mark's superior professional service in consistency, timeliness, the cleanliness and excellent repair of his vehicle, and his personable characteristics, I'm hoping MyDr1ver will be available to me for a long, long time.

This company is still offering service during COVID and they're taking extra precautions to keep…read morecustomers safe. The driver offered my disinfectant wipes and everything. It's the small things like this that makes a world of difference. I've used them once before prior to COVID-19 and their cars are always clean and sanitized very well but now even more so. Prices are fair, and the drivers are always really nice. Will definitely be using these guys when in the Cleveland area again! Thank you, Need A Ride!

Prompt service. Driver called 30min prior to arrival. Arrived on time. Clean vehicle. Couteous…read moredriver. Only shady aspect is that the vehicle was unmarked; but arrived at the airport with no problem, so how can I complain.

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

He hung up on me when I was asking questions and he kept saying airport only but it does say taxis…read moretaxis go everywhere not just to the airport he did not have to hang up on me that is very rude and disrespectful if you don't want to work with the customers or the public then find another job

Clutch and reliable service! Professional and affordable!…read more Airport transport made easy! We had to get to the airport after my mother in-law canceled on us. We called this company at 6:00am and had to be to the airport for an 8:45 flight. They were at our house by 6:30! The return trip was easy to book online and they even call and confirm your appointment with flight number and status updates to make sure if anything changes they will be there for you! I definitely recommend if you need to get to the airport or anywhere I'm Cuyahoga county!

Used Freedom 2 Go on my recent trip to Cleveland after a disastrous last minute forced cancellation…read morewith SuperShuttle. They were on time and provided great service. Most importantly, they have wheelchair accessible vehicles. The only reason I can't give them 5 Stars is that at $218 for a roundtrip, their price point seems a little high.

We rented the white limo bus - up to 20 passengers…read more Our description is much different than what was advertised on their site. Please see our complaint below which is exactly what we sent the owner. The owner called us yelling saying we were liars & refused to respond to the email. I would NEVER EVER give this company my money again even if it were the only option! To Whom It May Concern, We're disappointed to say the least with the services we received from your company on 9/5/14. There were several issues with our experience with you. First, when our guests boarded the bus they immediately complained about the temperature. It was hot on the bus although the driver said the air was turned up to the max. The air was blowing from the ceiling of the bus & remained in the ceiling of the bus. We made many attempts to adjust the "vents" to feel comfortable but were unsuccessful. The "air" was not cooling below where we were so we were sweating immensely which RUINED all of our hair. We have several pictures & videos of our guests fanning themselves. Second, one of our guests had to sit in the front with the driver where it was even hotter & give the driver turn by turn directions since his gps was no good. This was after we were headed in a completely wrong direction. Third, there was a speaker that had sound breaking in & out with loud distracting static which eventually died leaving all of the sound in the back. Fourth, while loading the bus to our second destination the driver had to turn the key several times before it started. Fifth, the pole included with the bus was loose & the bride (whom we were honoring) almost injured herself. This was extremely disappointing because the pole was the reason we went with your company instead of many others. Sixth & last, one of our guest sat down & the seat fell apart as seen below. Needless to say this experience was embarrassing for us who provided the transportation & for that reason we returned to our destination early (2:24 AM). The only good thing about the experience was that the driver was pleasant & apologetic. I called to make a formal complaint & was told I would receive a call back Monday and did not receive that call. We did not receive what was advertised & should receive a refund. This is my 2nd email & we have called 3 times concerning these issues. They receive 1 star because I was unable to post without selecting at least 1. I will try & post the pictures& videos, I am not seeing the option within this section

HORRIBLE. DO NOT RECOMMEND…read more Our Hummer limo was the worst part of our wedding day by far. The reasons are as follows: 1. The heat in the limo was broken and unable to be fixed by our driver. It was 30 degrees on our wedding day. We FROZE inside the limo. 2. The electric was also broken and unable to be fixed by our driver. We had no radio, no lights, no tvs. 3. The driver made no effort to fix any of the aforementioned problems. 4. Due to the lack of heat (and inability to "warm up" in the limo) we had to cut our wedding pictures short by over an hour. We'll never get that time back and first class limos has essentially ruined 1/2 my wedding pictures because we weren't able to take them. 5. They never contacted me to apoligize or make the situation right. 6. When I finally contacted them, they called me a liar and told me I was wrong about the weather and all of the malfunctions. I had to threaten to have my photographers and everyone in the limo write statements saying that I was telling the truth before they would offer me a refund. I only got 1/2 my money back, even though the entire limo was malfunctioning. 7. The manager then told me that had the driver called maintenance, they would have either sent out a technician (during our ceremony, would have been fixed before we left for pictures) or they would have walked the driver through how to fix the limo. Overall, this was the most negative experience I have ever had with a limo company and would suggest going anywhere else. I would NEVER use them again.