Scammer: Charged my card 24 hours before Makaya cleaned the house and then didn't complete the job…read moreon 3/1. I was going to meet with her for an inspection Friday afternoon but she didn't get to the place to clean until noon-1 pm. I'm having the place cleaned for an elderly man who is re-locating to Missouri due to health issues. I too am elderly and have a couple disabilities that prevents me from doing the cleaning myself and driving after dark. Makaya didn't finish in time that I could make the hour drive in the dark. Today I went to inspect. She did a good job on the oven, refrigerator and cleaning the kitchen cabinets. The kitchen and dining room floor was not done. I get to the bathrooms, floor as not clean, I pulled out the vanity drawers, they had not been touched. I looked up the vanity and nothing under the vanity had been touched in either bathroom. Photo's below were taken day after she cleaned. This is a house that has been remodeled with fresh paint on the walls and baseboards and all new carpet. There's no construction debris. All that needed to be done in every bedroom is the window seals wiped down and the mini blinds wiped down. On the phone Makaya said no problem. I ask for the tile to be cleaned in the entry way, again she said no problem. She quoted her price and I agreed. Tile to entry way was not touched. Front door tile was not touched. When I text Makala she begin to back track on all we agreed on. I told her I expected a $50 credit back for doing her job. She insisted she could not do that. She never offered to come back and complete the job either. I'm going to file a compliant with the BBB. Caution, she talks a good plan but she will not follow thru. I'm going to try to dispute her charges and reduce her amount by $50. $50 was more than fair considering I had to finish her job. I would not recommend this company to anyone. Very shady the way she charges before she does the work or inspected. By the way, I had a witness to the nasty left in the bathrooms. Just so happen a handyman was outdoors cleaning up, I ask him to come be a witness to the lousy cleaning job.

I have bad knees and can't get down to clean certain areas. Helen came and did an excellent job…read more Everything i ask her to do was done plus more. They leave a checklist of every job completed. They offer changing linens, doing laundry, etc. I will definitely be setting up a schedule with them.

Been doing my taxes for the past 3 years here. This year all it took was 5 minutes of dropping off…read moremy paperwork and making sure Kathie knew any changes I made. About 4 hours later, she called me and told me they were done. Less that 5 minutes of signing the paperwork and I was all done, and out the door. They make it quick and painless and I've always been happy with there work.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in…read moreSpringfield, Missouri, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Republic Rd office to connect with a tax professional.

Quickly fixed our clogged vacuum. We have too many dogs! Very friendly. I would definitely…read morerecommend them.

Great service. 6 star. Give them a try. Bought a simplicity vacuum years and years ago and it's…read morestill going. Great products. Helpful information on products no longer made in America.

I was struggling comprehending Missouri law that pertains to estate, probate, will, etc. He was…read morepatient to listen to my concern, didn't rush, and quickly corrected my interpretation of the law. He was personable, caring, conveyed sympathy for my loss with sincerity, and then explained what is required of me, and the best efficient method to move forward (saving hassle and time) *with no benefit to him. I encourage all to call on RRL for estate planning. He offers easy scheduling online for a 20 minute consult date and hour that is convenient to you. He phoned must sooner. I have already pleaded with my best friend to schedule a consult for preparing her parents estate. Which proves Richard also has passed the best friend bar. Thank you Richard Russell. The peace of understanding I received after your consult is priceless.

I needed guidance on a difficult probate situation following the passing of a family member. Mr…read more Russell returned my phone call promptly, had paid attention to my message and had a good handle on the situation before we even spoke. He was able to very quickly provide me with additional information regarding a will that was being probated, over the phone, and provided a description of our family's options, and the possible outcomes. He helped me quickly resolve uncertainties in a difficult situation. This was our first interaction with Mr. Russell, but based on his response to this situation, my family will be contacting him for future estate planning needs.

I would not recommend this business for any type of home service. I initially reached out because…read moremy washing machine had a faulty lid-lock and I also needed a Tesla charger installed in my garage. While he did complete the charger installation without issue, the problems began with the washing machine. He assured me he could repair it and proceeded to order a replacement part from Amazon. The part didn't fix the issue, and he then told me he wouldn't be able to return to remove it for about two weeks. He suggested I call another appliance specialist, which I did. The new technician told me that no reputable repair professional would ever order washing machine parts from Amazon, as doing so can cause permanent damage. Unfortunately, this is exactly what happened--my washer's circuit board was fried, and I ultimately had to purchase a new machine. While he was at my home, he also left his toolbox behind. I texted him about it, and he said he was busy for the next two weeks but would let me know when he could pick it up. After a week and three days with no follow-up, I reached out again for a firm date and time. The screenshots attached show the conversation that followed. He left my home messy and did not clean up after himself. His demeanor throughout the process was extremely unprofessional. I followed up only because he said he would get back to me, and when I held him accountable, he responded poorly. If you need any kind of home service, I strongly recommend choosing another provider. A professional, well-run business would never speak to a client the way he did or handle a job with such carelessness.

I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

My 27 yr old washer faucets were leaking so I needed them fixed. Being that old and done the '"old…read moreway", they were soldered so they had to cut the pipe below. It didn't take the.a long time to fix so they know what they're doing . I'm very happy I called Buford and I would definitely recommend them

I was happy they showed up when they said they would ... few other company's didn't .. they mounted…read moreour new 85" to the space framed out !! A dad & son team .. nice ,respectful , friendy , efficient !!! Will speak of praise them to our family & friends !! Thanks guys

With HTR Solutions, you can except to get honest, professional service above what you pay for with…read moreout purchasing things you don't need and a fair price. You will be happy with the completed job, no matter if it's putting a television on a wall, installation of surround sound, security cameras, digital thermostat/locks, or a custom built home entertainment center for commercial or residential needs. Affordable monitoring is available with no contacts as well. For these services or anything in between, look no further!