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    People Centric Consulting Group

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    11 years ago

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    Kelley’s Cleaning

    Kelley’s Cleaning

    (4 reviews)

    I have bad knees and can't get down to clean certain areas. Helen came and did an excellent job…read more Everything i ask her to do was done plus more. They leave a checklist of every job completed. They offer changing linens, doing laundry, etc. I will definitely be setting up a schedule with them.

    Scammer: Charged my card 24 hours before Makaya cleaned the house and then didn't complete the job…read moreon 3/1. I was going to meet with her for an inspection Friday afternoon but she didn't get to the place to clean until noon-1 pm. I'm having the place cleaned for an elderly man who is re-locating to Missouri due to health issues. I too am elderly and have a couple disabilities that prevents me from doing the cleaning myself and driving after dark. Makaya didn't finish in time that I could make the hour drive in the dark. Today I went to inspect. She did a good job on the oven, refrigerator and cleaning the kitchen cabinets. The kitchen and dining room floor was not done. I get to the bathrooms, floor as not clean, I pulled out the vanity drawers, they had not been touched. I looked up the vanity and nothing under the vanity had been touched in either bathroom. Photo's below were taken day after she cleaned. This is a house that has been remodeled with fresh paint on the walls and baseboards and all new carpet. There's no construction debris. All that needed to be done in every bedroom is the window seals wiped down and the mini blinds wiped down. On the phone Makaya said no problem. I ask for the tile to be cleaned in the entry way, again she said no problem. She quoted her price and I agreed. Tile to entry way was not touched. Front door tile was not touched. When I text Makala she begin to back track on all we agreed on. I told her I expected a $50 credit back for doing her job. She insisted she could not do that. She never offered to come back and complete the job either. I'm going to file a compliant with the BBB. Caution, she talks a good plan but she will not follow thru. I'm going to try to dispute her charges and reduce her amount by $50. $50 was more than fair considering I had to finish her job. I would not recommend this company to anyone. Very shady the way she charges before she does the work or inspected. By the way, I had a witness to the nasty left in the bathrooms. Just so happen a handyman was outdoors cleaning up, I ask him to come be a witness to the lousy cleaning job.

    Richard Russell Law - Richard Russell Law

    Richard Russell Law

    (2 reviews)

    I was struggling comprehending Missouri law that pertains to estate, probate, will, etc. He was…read morepatient to listen to my concern, didn't rush, and quickly corrected my interpretation of the law. He was personable, caring, conveyed sympathy for my loss with sincerity, and then explained what is required of me, and the best efficient method to move forward (saving hassle and time) *with no benefit to him. I encourage all to call on RRL for estate planning. He offers easy scheduling online for a 20 minute consult date and hour that is convenient to you. He phoned must sooner. I have already pleaded with my best friend to schedule a consult for preparing her parents estate. Which proves Richard also has passed the best friend bar. Thank you Richard Russell. The peace of understanding I received after your consult is priceless.

    I needed guidance on a difficult probate situation following the passing of a family member. Mr…read more Russell returned my phone call promptly, had paid attention to my message and had a good handle on the situation before we even spoke. He was able to very quickly provide me with additional information regarding a will that was being probated, over the phone, and provided a description of our family's options, and the possible outcomes. He helped me quickly resolve uncertainties in a difficult situation. This was our first interaction with Mr. Russell, but based on his response to this situation, my family will be contacting him for future estate planning needs.

    Oddity Home Services - After

    Oddity Home Services

    (10 reviews)

    Reached out for a project, they were timely in response. Did what they said they would do in a…read moretimely manner and on budget. Thank you!

    I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

    People Centric Consulting Group - professional - Updated May 2026

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