The whole moving process with Brothers movers went very smoothly. Thank you for providing the…read moreservice in the area. The movers are extremely hard working, professional and very timely. They handle everything with utmost care, so all of my glass items, electronics, the extremely long length sofas came to my destination in a very hassle free manner. Really appreciate everything the movers have done in going above and beyond and delivering what you value safe and sound

The move went very smoothly, thanks to very fast and efficient movers. Everything is in good…read moreshape, nothing broken or missing. Very pleased with their work and will recommend them to friends.

I had very good experience with this place very organized and professional I was in and out in 5…read moreminutes when I dropped the truck back didn't even took 2 minutes with everything great customer service I recommend them 100%

The Truck Rental office is adjacent to the Car Rental office in the same building. Everyone working…read moreat Truck Rental is extremely helpful and very knowledgeable. They are willing to answer any questions you may have. Thank you to Dani for making the process of renting quick and efficient.

Was skeptical about walk in availability, however my family was lucky enough to have Nick help us…read moreout! Not only did he find the best deal with a busy business day, but he was super friendly and more than capable of helping others at the same time. Glad to see him working here !

I've been coming here for years. I've always had a great experience. Friendly service and huge…read moreselection of trucks to pick from. Great selection of moving accessories as well. One stop for all your moving needs.

I come here often to buy my packing peanuts and tape. I downloaded their app and I can pre pay for…read moremy order. I just show up and get my items and they have it in their system that I've already paid!

This review is for the Customer Service Agent in District 707 in the scheduling department of…read moreUHAUL. ANDREA LYNN!! I'm posting here since this is the Uhaul with the highest rating! I had a truck reserved for a Friday evening, received a confirmation the day before that I could pick it up the next day.. in a town an hour away. I don't want to go into specifics because it has all been resolved by Andrea Lynn. I had called to get it all sorted out. I was put on hold three times, transferred twice and hung up on twice, presumably due to their inefficient phone system because even at that point I wasn't upset. I get that it was close to the weekend and lots of people are choosing to move at this time prior to the Summer rush. Yes I was upset that they reserved a truck so far away. Yes I was upset that an agent told me there was nothing I could do about it. Yes, I was offended when someone suggested should take a 10' instead of a 17'...... life happens. However, Andrea listened to my situation, saw how it was affecting my entire move/family/life and did a little research. She offered me the truck I needed for a day later, even gave me that free day. As a person who knows compromise is less time-consuming than complaining, I took her up on it! Moving one day later, but peace of mind makes it sweet! Thank you Andrea Lynn. I hope someone who knows you will read this and let your supervisor know that I appreciate you going above and beyond to help me and my family! If the manager at this locations can pass this along to the appropriate person so Andrea Lynn can be recognized for her superior customer service and grace under pressure, I would appreciate it very much!!! Thank you once again UHaul.. for getting things done!

It has been sometime since I updated my review of this fantastic company…read more Hengehold is basically a place to rent or buy commercial vehicles and pickups. In my case, I needed a pickup truck to haul pressure treated wood from an old deck to the landfill for disposal. They are excellent customer service, the trucks are in good working order, and the prices are good. This has remained consistent in all the years I have used them

We've rented from Hengehold twice for Burning Man, 2024 (15' box truck) and 2025 (24' box truck)…read more We've had bad experiences with other rental companies in the past (U-Haul, Enterprise, you name it) so we wanted to go with a local company that seemed to invest a lot in a great customer experience. The first time had no issues. The second time, the truck failed on us Friday night [more details are below], and we had to get a last-minute rental from Enterprise, while also locating a parking lot where we could leave the faulty truck. Hengehold was not reachable because they are not open on the weekends. Then, we had to spend time/energy unloading and reloading a new truck, and a friend had to stick around on Monday to eventually get that truck towed. Hengehold refunded us the full amount. Knowing the Burning Man general schedule (which is the same every year), and as a business that must draw in a ton of revenue from the event, I'm surprised that they are not open on that Saturday/Sunday to help with these issues and provide replacements. I'm leaving 2 stars here (instead of 1) because their customer service (when they're open) has been easy to talk to and work with (including the refund part), and because we still had a positive experience the first time. We will still consider renting with them in the future. ================== More details on the second time --- We drove the truck from Palo Alto to San Francisco on Friday, and spent the day loading in our supplies. We drove the truck out that night from SF headed towards Reno, and within 1 mile it started malfunctioning. The dash said there was an SCR malfunction (see picture) & the truck started beeping. We called a technician (not affiliated with Hengehold, since it was out of hours) who spent an hour with us running tests and said there was a clogged DEF catalytic converter. He hypothesized that possibly 1) just over time they wear down or 2) bad DEF in there that caused it to happen faster than normal timeline. He said there would be large overhaul of the system needed and that it was not fixable over night. "It's absolutely not getting to Reno". When we started driving again it wouldn't go more than 2 mph.

There's an App to rent truck or storage unit. We didn't use…read morethis location for moving materials or a rental. U-Haul can install a tow hitch on your car/SUV for you. Appointments are readily available, and they take less than an hour to install it. Their installation does not include the electrical wiring to connect the rear lights or brake system on what you're towing. You'll need to find another group to do that work. Full marks for great appointment, availability, polite staff and fast, Service!

On the U-Haul website, I reserved a trailer and put in my credit card information guaranteeing the…read morereservation. Everything was set for my move, and one day before the move U-Haul just called me and said they don't have that trailer available so I'm out of luck. How is it that a company can take my credit card for a reservation, and have the ability to charge me if I don't pick it up, yet they can cancel it and leave me without a way to do my move at the last minute? This is a horrible company.

Dinesh is nice. But, if something goes wrong (in my case, the truck broke down), be prepared to go…read moredown multiple days worth of frustrating customer service and roadside assistance calls where agents deflect responsibility and waste your time. Ask for a customer service supervisor - it seems they are the only ones with the authority to make helpful changes to your billing. But, don't expect it to be a smooth or quick process.

The gentleman who helped me with the truck rental was extremely kind. I accidentally undefined the…read moregas and he informed me I can go down the street to top it off, rather than pay a premium in gas fees. He didn't charge me for being an extra few mins late due to this. The vehicle was reliable and did the job. Cheaper than I thought :-).

Man! I just got the Yelp App to Pay Forward how well I have been treated by the General Manager of…read moreU Haul of Santa Clara! It's not the 1st. Time that She has taken action to make Life a lot easier for Me. I literally just called U Haul to get Her Name Correct for this Yelp appreciation. Nick answered, and said I have another Customer on the line can You Please hold? With a very nice calm appropriate way. I know Her name, and just wanted to Spell Her name Correctly. I am really Happy with Ashlee and Nicholas and the whole Team. I see Business conducted there as Ashlee's whole team actually runs Business with The Customer First!

I ordered 6 Ubox to carry my stuff across country. A couple days after the boxes were filled and…read moretaken to U-haul a man called and asked if I had 4 boxes or 6. I said 6. A couple of days after that a different man from their office called and asked the same question. Then said Oops they put someone else's name on 2 of my boxes but don't worry they will come along in a couple of days and of course they wont charge and extra $2000+ for those 2 boxes because it was their mistake. Then I got an email charging me $2000 + for my 2 boxes they accidentally didn't send. The manager, Ashley, promised me they would send me an email saying they made a mistake and would not charge me extra. Then she never emailed or called or took my calls when I called. They made a big mistake and added a lot of stress to cross-country move. Worthless manager.

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.