I decided to use Penske since uhaul was sold out of trucks, and I'm glad I did. There was a deposit, $150, that doesn't go toward the final price of the actual service. Other than that it was a great experience. The truck was nice and clean and has a back up mirror. It drives nice and it's not too big and bulky like uhaul. I used a 12' truck. It's located inside of Home Depot tool rental. If you have questions, I'd suggest to call Penske because unfortunately, the Home Depot reps didn't know much. When I had an issue with a charge the rep did call Penske for me though. It's also way cheaper than uhaul. And they have a one hour grace period. I'll definitely use them if I ever have to move again. read more