I hate writing such a poor review when most of the places and things I review on my account are…read morepositive! But this company has really hurt me and my household. My roommate reached out and did the coordinating. He filled out the quote form and they never gave us a quote. The woman he coordinated with said she didn't work in the field so she wouldn't be able to give us an estimate even though we provided a list of items needed moved and our two houses were only 7 minutes away from each other. We confirmed two days before and the day before to make sure the move was still on, as the weather was going to be very cold. We were moving in December. They confirmed the time with us, a window of 9-10 am and showed up at 11:20 am. They did not have uniforms on (the website said they would be uniformed) and were not dressed for the cold. Some were wearing zip up hoodies. No jackets and no gloves. The website also they said they would provide mattress bags and they did not. Instead they brought mine and my 3 roommates' mattress out to the curb and set them in the snow while they loaded up the truck with other items. They asked to borrow our tools and then we never got them back nor did we get our hand cart back. We can only assume that they must have taken it with them when they left as it is hard to lose a hand cart! When we got to the new house our team of five men had dropped down to three. The move was taking even longer because of that. We were being charged hourly and now the team of movers was down man power. No one let us know why. Once they were done getting everything into the new house wooden floors were scratched and corners were shredded to the point there were little piles of paint and wood on the floor. My roommate's bed frame was taken apart (with our now missing screw driver) and put back together so poorly we realized it was actually BROKEN! It has pull out drawers that now when you pull on them the whole side of the bed frame comes off. His dresser with a marble top was scratched beyond belief! Other stuff happened and was damaged, but I don't need to write a whole novel. In the end I was put on the spot to pay. The means of communication when it came to paying was confusing. We were not told how it was going to be done before hand. In the end I, the person who did not coordinate with the team, was passed a phone from one of the movers and was ON SPEAKER while a woman from the office asked TWO TIMES if I would like to leave a tip in addition to the total price ($1,800, way over what we thought it would be. But hey they didn't give us a quote). I refused both times while on speaker in front of the three man crew that was left. I paid with my credit card over the phone and handed the iPhone back to the mover and they left. My roommate who was the point person for the move was then called five minutes later by the same woman at the office and she told my roommate that I did not leave a tip and asked if he would like to leave a tip. By this point we had done a sweep of the house and saw the damages in full. We documented the damages and sent over photos. We were told that management would be contacted, but we have received no updates from them on how to make this right. Their website states they have damage protection, so I assume they would be able to cover damages or at least give us some money back! I don't recommend this moving service. I really don't know what else to say.

Very disappointed. The website is a lie. They did not come uniformed. They had a single uhaul…read moretruck. They said there would be two trucks. They were over an hour late. They damaged walls, wooden floors, broke a bed frame, almost left behind pieces of the broken bed frame, even after my partner and I separately told them about said broken pieces. They lost screws to the same bed frame. They chipped and scratched multiple wooden furniture pieces AND a marble top dresser!! They did NOT WRAP OUR MATTRESSES AT ALL AND LITERALLY LET THEM TOUCH THE SNOWY GROUND OUTSIDE!!! They ignored me for 30 days now after admitting over the phone that we did not receive their standard of service. They admitted the billing hours started at the scheduled time, NOT the time they arrived and stated it would start that day. They didn't bring gloves or tools. They had to borrow my Phillips head screwdriver, like are you serious? You didn't bring a SCREWDRIVER when I said during scheduling that a bed frame would need to be disassembled for moving? They didn't put pads on top of the dressers, hence the scratches. A my screwdriver and a dolly of ours also conveniently never re-appeared after the movers left. And guess what. They asked for a tip THREE TIMES. Even called me back to make sure we meant to not tip. They also took 30 mins to drive 2 miles. Twice. It's a 7-8 minute drive. They didn't say they were going to lunch or anything. There is so much more I can say. I really tried to be patient and kind and understanding, but I'm really frustrated with the lack of customer service we've received and the way they keep avoiding me to make things right. Please get back to me.

I have used Norms moving and hauling for almost 20 years for several big moves, a few small moves…read moreand whenever I need something hauled off. They are always polite, professional and take great care with my belongings and seem to make the moving experience a little more fun. For the service I can't beat the price and it's a small family business so you know where your money is going.

Thank you for prompt and quick service. I'm going to ask for one more move from this businessread more

HOME RUN!!! for This company !!…read more I have used We Haul It for Moving and the last 2 times to help with Labor needs for my Mom's house, Ray was AWESOME. He is help courteous and is detailed about his work, the crew of guys he brings are always nice. My wife was pleased with his work and he has been our go to guy when we need help moving anything around the hose or the office. If you want someone that is dependable and will tackle any task you have I highly recommend We Haul It. He is reasonably priced, a great value for the service he provides.

These guys were amazing!! They unloaded a 16 foot moving truck for me which involved going up and…read moredown an elevator and walking back and forth down a long hallway repeatedly and they didn't even stop to take a single break. They went above and beyond and even stayed longer than they needed to and put together my bed frame which is pretty much on its last legs and is starting to fall apart. But they made it work and I have no doubt I would not have been able to put that thing together myself. The flat rate they charged was beyond reasonable and I had to double check that it was actually a flat rate and not an hourly rate because I couldn't believe how low the price was. I will definitely use them again the next time I need anything moved. Thank you guys so much for your help!! I appreciate it so much!!

My son's car wouldn't start, so we put in a roadside service request through our insurance for a…read moretow. This was the company they matched us with. I contacted them by phone to see about an eta and the guy told me we were next on the list and when the driver is close he will contact me. The driver did contact me and said he was about 12 mins out. He was pretty accurate about his arrival time. I met him outside, gave him the car keys, and verified where to drop the car off. He was very friendly and said he will take care of it. I appreciate the prompt and friendly service. Since we used our roadside assistance through insurance, I didn't get a price.

Arrived on time, friendly worker, seemed to take time strapping car in, not in a rush. Hate having…read moremy car towed, but he made me feel a little less stressed. Would definitely recommend.

Indianapolis Junk Cars paid me cash for my junk car and towed it away for free. They were very…read morehelpful, prompt and courteous. I would highly recommend them

A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

It was an excellent experience all the way around-considering the whole situation of needing your…read morecar towed sucks! Prompt service with great communication. Driver texted me within 5 minutes of calling for help and arrived 30 minutes from call to pick up- and it was in the thick of rush hour traffic. Driver John was professional, efficient, and courteous. Price was very reasonable and easy. Thanks to everyone for making a stressful situation a little better.

Paul got a quote (for hauling furniture away ) to me right away! He was very reasonable, punctual,…read moreand professional! Him and his partner did a great job! I would definitely recommend Paul Haul's for any hauling needs! I will definitely use Paul Hauls again!

Great service,great response time,friendly courteous driver..I highly recommend this company…read more Alan R Indianapolis, In