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    Penske

    5.0 (3 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Penske

    Truck rental

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    7 years ago

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    7 years ago

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    8 years ago

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    U Haul Moving & Storage

    U Haul Moving & Storage

    2.4
    (5 reviews)

    After running into issues with the Manager here for three years in a row, I've had enough. If you…read morewant to see how NOT to treat your customers, stop by. Here's the scoop. I rent a box truck and a pickup with a trailer for a weekend event every year. I've booked here (and their former location a mile down the road) for the last three years. Although snippy attitudes, badmouthing corporate, some department called "traffic" and overall rudeness has been around all three times I've rented, this year she simply refused to help me. I made my reservation in February and had my order number and printout handy. When I arrived, I was told my reservation had been cancelled. "By who", I asked. "I don't know, probably you" came the reply. When I insisted that I did not cancel my reservation, I was told "sorry. I don't have trucks" and dismissed me. When I said "you know, I've had a problem for the last three years here" I got a sarcastic smile and a "thank you" from her. I'll never rent here again, and before my fourth year needing a truck, I'll search everywhere else before being forced to settle with UHaul.

    I have to occasionally rent a U-Haul every other month for vintage furniture shows that I do. This…read morelocation has always been helpful with the times that I need the U-Haul and the size. If they don't have they size, they'll find one for me. The only thing I wish is that they could bring the preferred truck size to this location instead of having to drive to another location and accumulate a lot of extra miles. Or atleast be able to return it to the closest U-Haul for no additional fee (which would be this location for me) All the employees have been helpful and professional. I truly appreciate the customer service I've received here.

    Penske - truck_rental - Updated June 2026

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