Walter RULES I moved…read moreand have to give this place all the love. Walter (I think that's his name) is hilarious and helpful. Love the policy here where you can return moving boxes you buy and don't use My moving truck was ready on time and ran well for my in town move. Hope it's a long time before I have to come back here but if it isn't I shall 100% return to this location for my moving needs.

In the past this place was fine. But this weekend they way overcharged me - plus the jr staff…read moreserved major attitude - & if I hadn't gotten a notice from my bank I wouldn't have known! Plus, when I did get them to straighten out the miles, they didn't cancel the 1st erroneous charge (checked my bank statement & customer svc). So I was out $508, more than triple my $145 bill. Fixing that took another phone call. Total time to fix since rental: 4 days. Here's what happened: I rented online at the advertised $19.99 for a small van, & bought the $30 insurance. Then at the 9:15 am (Sat.) pickup time we checked the van & photographed the gas gauge . Then we drove 104 miles R/T (SM to Foothill Ranch & back) to pick up an antique bed frame. We returned the van w/in 6 hrs, which included driving, loading, & a stop at home (about 10 blocks from Uhaul) to unload/eat lunch, & then gas up (next door to Uhaul). I really hustled too, since I overheard the (nice) manager say that they were over-booked, & needed vehicles returned ASAP. I wanted to help him out. Here's the math: Their $19.99 base for the van + $92.56 for 104 miles (at .89/mile, online) + my $30 insurance = $142.55 + tax. So maybe w/ tax it would be $150 at most. (At their later, revised invoiced rate, they dialed it down to .49/ mile.) ** Update - just to be clear, the senior manager there is great, he's on the ball & chill, & 100% there to help. In the end, they said I drove 130 miles and not 104, but I was just too tired by then to argue over $12. Continuing: So initially, they charged my card about $362, because: 1) The (nice) mgr charged me $89 as base (instead of $19.99), which included 100 free miles, to save me a few $'s. Mileage over that would be .49/mi. Great! But I had no notice about that/ surprised. 2) Then the jr staff added 425 miles to my bill, & charged me for driving 529+ total miles in 6 hrs. Wait, what? Unless I rented a rocket, that's not physically possible. We actually returned to SM by 12:30pm, before unloading, gassing up & returning the van. I had two witnesses who saw me drive just to Foothill Ranch (near Anaheim) & back, & had relevant texts & photos made en route. (Not good enough proof). So when I called their rental office, their jr lady staffer told me it was $1 a mile. Even tho their own website says it's .89/mile. SMH. That same jr lady staffer also tone-policed me & blamed me for not photographing the odometer - which is literally their job. So, customers are the employees now. Anyway, after I gave her my info, she still had no idea what my odometer said, even tho that's how they calculated my mileage. She also didn't know what the van's odometer said when they rented to the next person. Obviously, my ending odometer should match the new client's starting odometer -- as long as the check-in staffer didn't mix up vehicles. All of which they should have on their computer, since all the contracts are digital. She repeatedly asked me how far I drove, which I told her, over & over, 104 miles R/T. It was still on my cellphone map app. I finally said - please just read the contracts - mine, & the person after me. Plus the person before me, if they need to. Nope - she refused to do anything about it, saying they needed to inspect the van when it returned. Why? Well, when I called their national customer service, this type of vehicle-odometer dramedy-of-errors was not news to them. Uhaul explained that it's common that *the return staff make careless errors, & fill-in vehicle A's odometer on vehicle B's paperwork.* Wow. I never had that problem at Enterprise, where I rent a ton. Plus the staff there are professional & welcoming to both employees & clients of all kinds. They don't slouch around in chairs, complaining about needing time off & serving attitude. Maybe those staffers should intern down the street at Enterprise? Because wow, they act like they just don't want to be there, & that the clients are a huge imposition. And that was before there was even a problem. If you need explain a problem & maybe fix it, they'll interrupt & talk down at you, trying to dodge responsibility & blame you. So just be aware, if you use this Uhaul office. You need to be the unpaid employee-of-the-month. Otherwise, you may end up paying for someone else's mileage on top of yours. And it won't settle for days. So: 1) take photos of your odometer *before & after*, 2) keep ALL gas & other receipts to prove your case in U-Haul court, & 3) check your receipt! If there's a problem, & their jr staff messed up, Uhaul advises it can take awhile to get it sorted out. How long? Well I rented Sat., & the staff told me vaguely to "check back on Thursday." So if they overcharge you, you could be out the wrong amount on top of the new, corrected charges for an unknown amount of time. That's how they did me. Good luck!

Beyond unprofessional. We arrived at 8 AM sharp to pick up all our dollies, pads, materials and…read moretruck to find they had none of it. Our entire day was ruined. They could have called me yesterday to notify. Ryan is NOT who you should or can trust.

Best experience with renting a u-haul ever, seriously. I have moved several times in my life, and…read moreit is never an exciting time and is a very stressful process. Ryan and his team were amazing. When I arrived to pick-up the vehicle, I was greeted right away and the truck was there and ready to go for me. I was little bummed when I noticed there was only a quarter tank of gas when I first got it, but thought "oh well, if that's all I have to deal with I'm in great shape." To my surprise I received a message later in the day from Ryan apologizing for the lack of gas in the vehicle and that I would actually be receiving a credit on my bill due to my inconvenience. He also let me know that I had the full day to use the vehicle and not to worry about returning it later than I had planned. In the end, through a very stressful time having to move, Ryan and his team were a blessing. I seriously would recommend them to anyone, and can't thank them enough.

Freaking love this place. Old school service at great rates. Please note that their new address…read moreis 12903 W Washington Blvd, LA. That's more or less in the Culver City/ Palms area. Yay!

Friendly prompt reasonable service. Phone answered quickly with right information. Would highly…read morerecommend for cheap car rental

Had the box size we needed. They had a good variety of box sizes. Trying to get 85 characters so it…read morewill post.

Super easy pickup and drop-off. You can do most of your U-Haul scheduling through the app but the…read morestaff are super helpful and will answer any questions. FYI- it's best to add-on 2-hours to when you think you will be done. Even if it's a local haul like myself; moving heavy big things around is hard work. And try being super-courteous if you get there at closing time. We all hate moving but everyone wants to go home once shift is over!!

Great rental company! The owner Doug is very knowledgeable! I will definitely be returningread more

Customer service is great, guys friendly, they give you always great advice, lower prices in all…read moreequipment rentals.

This was the second time I used promovers. Quick and easy! Ben and Aaron were great! I had to…read morechange my start time to later and they were able to accommodate that right away.

I needed help moving from a space where I was renting a room in a shared house to my first one…read morebedroom apartment on my own. Omar and Robert were great from start to finish. I got a text update when their ETA was and they got to work right away and worked very quickly. Even when we arrived at my new place they kept up the pace - and it wasn't easy since they had to go up a flight of stairs. They also credited me 30 minutes for a pit stop they made. Both were very friendly and professional. This is my second time using Pro Movers and cannot recommend them enough.

Had a bunch of trash in my yard and needed it removed. I scheduled with someone else and after they…read moreflaked on me I called these guys. They sent two people over fast and the same day who worked from 7pm until 11pm filling a truck. These guys worked fast and hard. They got the job done, no damages and broom swept everything clean. Reliable, dependable, and fast. That's a great combination

From the owner: Our residential service team specializes in all household junk removal needs. We can load and haul…read morevirtually anything with the exception of hazardous materials. We dispose of everything in a responsible and ethical manner. Our commercial service team has years of experience helping real estate agents and other local businesses. We specialize in large scale office and estate clean outs as well as construction and landscaping project clean up.

This review is based on just the propane refill…read more PROS: - I rolled up and was instantly greeted by an employee asking what I needed. - I needed to top off my propane tank, and he immediately hooked it up and filled the tank. - There is no fill MINIMUM or price, unlike some other local propane fill stations. - Currently, it's $4.29 per gallon + tax. CONS: - The only thing I can think of is, there are really no well marked parking spots here? I kind of just pulled my vehicle up next to the huge propane tank. The employee said it was okay since it wasn't busy. FINAL THOUGHTS: - If you NEED to fill your PROPANE TANK, this is the place to go. I once went to a location elsewhere, and they charged basically a two 20lb tank minimum. Rip off. GO HERE. It's almost as easy as filling up your car with gas.

Solid spot to refill your propane tank. I pulled up 15 minutes before they close and they still…read moreprovided great service. PDQ earned my business and will be coming here to fill my propane tank.