I very much enjoyed my stay at this hostel. It was in the best location, a few minutes from La…read moreConcha and a 10 min walk from the surfer beach. The hostel has a security code out in the front and an elevator (HALLELUJAH). There's free computers to use, a nice little living room and a kitchen for you to utilize. They also provide rental surf boards and body boards, which is super nice! The free breakfast is pretty poor..but hey I shouldn't complain, its free. It consisted of milk and corn flakes, packaged mini croissants and muffins, toast and some spread. I would highly recommend just going to the bakery next door - BEST pastry shop in town!! The rooms were decent, and the restrooms were clean most of the time. Some of the showers didn't have hot water, so I would check before I hop in. My only 2 annoyances with the hostel was first, the map on Hostelworld.com was wrong. It took me 1/2 hour to realize that and it took me on a irritable journey around the Old Town with all my heavy luggage. I think the map was of their other hostel.. Second annoyance was the extremely long lines at the front desk. I think they should have 2 staff personnel there when it gets busy. Some people waiting in line just have simple questions and it's annoying to wait so long to get a simple answer!

This was my first stay in a hostel, and to be perfectly honest - I was nervous. We read that this…read moreplace had pretty good reviews on hostel.com but I had also heard that people are reviewing these based on other hostels, not really against "hotel quality" like my American self was used to. So I pretty much figured it was going to be a gamble. But to my luck...we hit the jackpot with Pension Goiko! It was very clean and had new and modern furniture in the rooms and 2 large bathrooms with shower stalls with intense pressure and hot water (which I heard is rare for hostels). They had 2 rooms (one with 4 beds, the other with 3.). It also included free wifi, cereals and muffins in the morning. My traveling buddies (who have both stayed in numerous hostels) said that this was the nicest hostel they had ever stayed in, and I truly lucked out for my first experience and that I shouldn't expect this kind of quality everywhere. My hostel bar is now set pretty high!

It is beautiful small Hotel. The rooms are clean and the service is friendly. The city center is…read moreonly 10 minutes away (by foot). But i only can give 4 Points because it is loud in the morning while they clean the other rooms. The rooms are not sound isolated.

I travel the world. I'm an explorer/adventurer. I hail from Honolulu Hawaii and Montauban France…read more I found this "jewel", after all other hotel options were exhausted, to the north. I was amazed! The front desk staff speak a variety of languages, fluently. They are friendly and professional. All rooms are accessible by stairs or elevator. All rooms have 2 bunk beds with USB connections near the bed with electrical connections as well. WIFI is superb! All rooms have air conditioners as well as a secure door that goes to the balcony. The door can either be opened for entrance/exit to the private balcony or locked and only the top of the door opens for air circulation. Linens and towels can be exchanged daily, if you wish. The WC/shower is SO CLEAN and well lit! Hot water is plentiful. The restaurant serves meals all day and into the night with alcohol available. The prices are well below the value. You are a 10 minute walk to the #13 bus stop that will take you to the tourist area, in only 15-20 minutes. The price for the room was noticeably lower than any other hotel and was better than most. You must stop here! A wonderful experience.

One of my favorite hotel stays in a long time, and a luxury home away from home for my weekend trip…read moreto San Sebastián. I reserved one adult double historical room a few months in advance through my travel agent. You pay in advance and there's a strict no refunds/cancellation policy, so they are very clear up front what to expect. That said, it was a really dreamy experience. I arrived on a Saturday of a busy weekend around 11:30 am and they let me check in early and get to my room immediately, which was a huge plus after a few exhausting days of travel. The hotel is less than 300 meters from the main Old Town pintxos drag, but also removed enough that it's very quiet at night AND attaches to a main road that allows taxis through (clutch if you have heavy luggage like I did.) I ended up being able to walk to 95% of what I wanted to do (primarily eat pintxos across the city) and took a short taxi for the one bit of sightseeing I wanted to do (Comb of the Wind was absolutely worth it.) When I got sick, the farmacia was literally less than a block away. The convenience of this hotel is genuinely unbelievable. Hotel staff are available around the clock to help you with what you need but rooms are also well stocked with amenities to help you really relax during your stay. The shower water pressure was strong, the water steamy and got really hot how I like it, and the room temp was very easily adjustable to my preferred cold temp, which isn't always easy to find. The bed was very comfortable. I got sick right before coming here and spent a lot of the weekend napping, reading, and otherwise relaxing in the awesome bed. The room came with a hot water kettle which I used liberally for hot water and tea to recover from the cold I had acquired. It was a rainy weekend but the hotel offered umbrella rental for these who needed it. The hotel is also adults only, which was a huge plus. On my last day, they arranged a taxi (fixed flat fee of 61 euros, which is a bit steep but the airport is a hike and it was very early) for me to the airport, which was great because taxis are a bit annoying to order at odd times. My one small bummer of the weekend was it was cold and rainy the majority of the weekend so the rooftop pool and bar was closed. I would not hesitate to stay here again if given the opportunity to come back to San Sebastián!

We had a 14-night trip planned across Spain that we had to cancel after our dog was diagnosed with…read morecancer. She will be in treatment for the next year, and travel is not possible. We provided veterinary documentation and explained the situation clearly. Every other property, including five-star hotels, refunded their non-refundable rates immediately once they saw the documentation. This hotel was the only exception. We have received multiple email responses from the hotel, essentially repeating the same explanation over and over again. What I understand from their stance is this: even with a non-refundable rate, they are unwilling to show compassion for a unique and serious circumstance. This is not a case of choosing to stay at another hotel. This is the cancellation of an entire trip because our dog has cancer. The hotel insisted on charging us for the first night unless we returned within three months, which is impossible given the year-long treatment our dog is facing. Our booking overlapped with the film festival, when nearly every hotel in the city was sold out. They could have easily rebooked the room and avoided any loss. Instead, they enforced the charge without regard for the situation. This experience shows a lack of empathy and professionalism. While every other hotel we dealt with demonstrated understanding and fairness, this property chose to prioritize policy over humanity.

Beautiful privately gated boutique hotel that gives the feeling of being in the country side while…read morein the heart of San Sebastián. It was about a 20 minute walk or 5 minute taxi ride to the center of town. The building, British in style, was built as a family home in the 19th century and forms part of the Historical Heritage of the City of San Sebastián. The hotel keeps the spirit of the period intact, with its large lounges, high ceilings, fireplaces, and a carved wooden staircase. The 25 room villa really felt more like a home than a hotel. We stayed in room 24 which had a charming window with a beautiful garden view. The room was spacious, laden with dark wood which added to the sense of being in a luxurious country side home. Our room on the 2nd floor opened to a beautiful foyer with a huge overhead skylight that allowed natural lighting to flow in. There was an elevator but we only used it twice to bring luggage up and down. Otherwise we chose to use the beautiful carved wooden staircase to immerse ourselves in the essence of the hotel. The restaurant/bar, Eguzki Soro, had the appearance of a country side British bar. Breakfast came with the room and was served there. There was a small menu for lunch and dinner. Outside dining also available. Wonderful staff who helped us with directions and recommendations for places to eat. Big shout out to JM in the bar and Virginia and John at the front desk for going out of their way to give us directions and some gems that we wouldn't have discovered on our own. We would love to stay there again on our next visit. Happy Travels!!

I'm going to start with the downside, because I missed that before booking and it's important. This…read morelovely boutique hotel is pretty far from Old Town. They say it's a 20 minute walk. I didn't time it, but I definitely think it was farther--at least 30 and I'm a very fast walker. And not super fun in the rain. (And it does rain here--a lot). It's not in a very convenient location. That said, they do have complimentary bikes, and it took about 10 minutes to ride to Old Town (ride on the sidewalk until you can pick up the bike path). We took the bikes all over, really, which was really helpful in exploring some of the spots farther away. (Though be warned--these are beach cruisers--no gears!) They also provide locks, and you can keep the bikes out all day. You can also take a bus for around 2 Euros into town, though bus service at night is infrequent. For example, when we left dinner one night at 10:30pm and walked 10 min to the bus stop, it said that the next number 14 bus would come at 11:21pm. Maybe we could have taken a different bus, but it was hard to figure out. So we wound up walking back--maybe about a mile and a half in total? Here's the upside. The lobby and sitting room off the lobby is lovely. We sat and had a glass of wine and olives and had great conversation with some of the other guests. The beds are comfortable, and the bathrooms beautiful, stocked with Molton Brown bath products. Since the water in San Sebastián isn't safe for Americans to drink, they give a few complimentary bottles of bottled water. The service is wonderful--the staff really goes out of their way to make you feel at home. Breakfast is very complete and very good. And served in a beautiful room. If I return to San Sebastián, the only way I would stay here again is if they offered complimentary rides for guests to and from Old Town. That's all that's missing to make this a 5-star experience. Otherwise I would choose a place in Old Town to make it easy to get to all the restaurants, shopping, beach, museum, etc... Oh, and if you do decide to book, request a room in the main house. Apparently they're more charming.

Stayed here for 3 nights during our San Sebastian trip. Location is great. Very close to Playa…read moreConcha and Old Town. Very close to shopping area as well. Everything was really walkable. No need to cab or bus anywhere. The hotel is located on a small street off the main drag. It's a small boutique hotel. Our room was located on the 1st floor which was technically the 2nd floor because the lobby was considered 0 floor. Our room was facing the street. Room size was pretty decent and generous. Layout was functional and efficient. Bathroom was good size with a nice sized shower. There was a rain shower and hand held as well. Water pressure was GREAT. Hot water was GOOD. Room was clean and bed was comfortable. Had a great nights sleep every night. No complaints except noise coming from the street at night. I guess people throw their glass bottles out into the recycle bins which were right below our room so we heard the glass dropping into the recycle bins and when the garbage trucks came to empty the huge recycle bins. Something to be aware of if noise bothers you. Other than that, we loved the room and hotel.

A Boutique Hotel That Puts You in the Middle of Everything…read more When choosing a hotel in San Sebastián, location is everything, and Sansebay gets that right. Perched on the edge of the Old Town, it lets you experience two sides of the city. One stroll takes you along the stunning La Concha Promenade, while the other follows the Urumea River toward the elegant Centro district with its beautiful architecture, shopping streets, and cafés. We hardly needed transportation during our stay. A small heads-up for anyone arriving by taxi: the hotel mentioned that drivers coming from outside San Sebastián sometimes aren't familiar with the best drop-off point, so we ended up walking a short distance with our luggage. Once we checked in, though, everything was smooth. Our room was comfortable and thoughtfully laid out. It wasn't large, but it never felt cramped. We also had a small outdoor patio with a table for two, which was nice for enjoying a quiet morning coffee, even without a view. The bathroom was spacious and stocked with good-quality toiletries. The reception team made the stay even better. They were genuinely friendly, easy to chat with, and always happy to recommend restaurants or answer our questions. The welcome drink was a nice touch, and having breakfast included made the stay feel like good value. Sansebay isn't a luxury resort, but if you're looking for a comfortable boutique hotel in one of the best locations in San Sebastián, it's an easy place to recommend. I'd happily stay here again.

Beautifully designed Hotel, great location, very friendly and helpful, and took the time to…read morerecommend some of the best restaurants and pintxo bars that were perfect for the two of us. The shower was great and I would not hesitate to recommend this hotel.