I've stayed here twice now and had a great stay both times. The woman at the front desk was…read moreincredibly kind and friendly and allowed me to check in early which was great because it rained the first day I arrived. The room is nothing special or fancy, but it's clean and has all the things you need. The best thing about the place is the location, right in old town, close to the train station, and the coastline, as well as the hike up the hill to the old fort. If you love San Sebastián like I do, you'll love staying here.

Parma Hotel provides all the benefits of staying in Parte Vieja (Old Town) San Sebastian, with none…read moreof the hassles. Located on the far edge of Parte Vieja, a few blocks away from all of the into-the-early-morning noise of the pintxo bars and drunk revelers, you can count on a good nights sleep. After trying to spend one disastrous, miserable, hot, noise-filled night in a pension in Parte Vieja, we switched to Parma Hotel and couldn't have been happier. The 24 hour front desk is extraordinarily polite, knowledgeable and helpful. The rooms, while small in a typical crowded European city standard, are very clean, comfortable and air-conditioned. Unloading and loading luggage is very easy, using the 2 spaces provided immediately in front of the door for such purposes. Private parking is very conveniently located nearby in an underground parking lot. It is significantly discounted from the public lots and comes with unlimited in and out privileges. If you want to experience the best of San Sebastian--lounging at Playa de la Concha and playing in the waves at Gros, shopping and pintxo-ing in Parte Vieja, touring the harbor, visiting Museo San Telmo, walking the promenade at night, then Parma Hotel is in one of the best locations for all of this. At 130 Euros/night, it was a bit expensive for us, but San Sebastian is the most expensive city in all of the Basque Country as well as all of Spain. If we wanted a comfortable stay in one of the best, most convenient locations available in San Sebastian, we would return to Parma Hotel.

One of the best hotels we've ever had the pleasure of staying. As united airline crew members to…read moretraveling the world with Apple, Google and Sodexho! The service of this staff is as the bar manager Marco stated our team has "emotional intelligence" this is so very true! The rooms, location and restaurants is all so impressive! Thank you hotel Maria Cristina!!

Given that we decided to allocate our entire budget to food in San Sebastian, there wasn't quite…read moreenough left in the coffers to stay here. It's pricey. Really pricey. But we couldn't resist stopping by the lobby bar for a cocktail just to get a taste of what it would be like to be rich and famous and staying at the Maria Christina. Dry bar is like a scene from the great gatsby (at the beginning of the night before Daisy is throwing up all over everyone and it's still classy). Art Deco abounds and all the cocktails are fantastic, with a price that won't let you forget what a swanky place you're in. A drink here throws you back in another era... one in which your great grandma was young and flapper dresses were the thing. It's certainly worth a peek if you've got the dough, just realize a that a few dollars of your steeply priced Vieux Carre is going towards your experience, which is truly one of a kind.

One of my favorite hotel stays in a long time, and a luxury home away from home for my weekend trip…read moreto San Sebastián. I reserved one adult double historical room a few months in advance through my travel agent. You pay in advance and there's a strict no refunds/cancellation policy, so they are very clear up front what to expect. That said, it was a really dreamy experience. I arrived on a Saturday of a busy weekend around 11:30 am and they let me check in early and get to my room immediately, which was a huge plus after a few exhausting days of travel. The hotel is less than 300 meters from the main Old Town pintxos drag, but also removed enough that it's very quiet at night AND attaches to a main road that allows taxis through (clutch if you have heavy luggage like I did.) I ended up being able to walk to 95% of what I wanted to do (primarily eat pintxos across the city) and took a short taxi for the one bit of sightseeing I wanted to do (Comb of the Wind was absolutely worth it.) When I got sick, the farmacia was literally less than a block away. The convenience of this hotel is genuinely unbelievable. Hotel staff are available around the clock to help you with what you need but rooms are also well stocked with amenities to help you really relax during your stay. The shower water pressure was strong, the water steamy and got really hot how I like it, and the room temp was very easily adjustable to my preferred cold temp, which isn't always easy to find. The bed was very comfortable. I got sick right before coming here and spent a lot of the weekend napping, reading, and otherwise relaxing in the awesome bed. The room came with a hot water kettle which I used liberally for hot water and tea to recover from the cold I had acquired. It was a rainy weekend but the hotel offered umbrella rental for these who needed it. The hotel is also adults only, which was a huge plus. On my last day, they arranged a taxi (fixed flat fee of 61 euros, which is a bit steep but the airport is a hike and it was very early) for me to the airport, which was great because taxis are a bit annoying to order at odd times. My one small bummer of the weekend was it was cold and rainy the majority of the weekend so the rooftop pool and bar was closed. I would not hesitate to stay here again if given the opportunity to come back to San Sebastián!

We had a 14-night trip planned across Spain that we had to cancel after our dog was diagnosed with…read morecancer. She will be in treatment for the next year, and travel is not possible. We provided veterinary documentation and explained the situation clearly. Every other property, including five-star hotels, refunded their non-refundable rates immediately once they saw the documentation. This hotel was the only exception. We have received multiple email responses from the hotel, essentially repeating the same explanation over and over again. What I understand from their stance is this: even with a non-refundable rate, they are unwilling to show compassion for a unique and serious circumstance. This is not a case of choosing to stay at another hotel. This is the cancellation of an entire trip because our dog has cancer. The hotel insisted on charging us for the first night unless we returned within three months, which is impossible given the year-long treatment our dog is facing. Our booking overlapped with the film festival, when nearly every hotel in the city was sold out. They could have easily rebooked the room and avoided any loss. Instead, they enforced the charge without regard for the situation. This experience shows a lack of empathy and professionalism. While every other hotel we dealt with demonstrated understanding and fairness, this property chose to prioritize policy over humanity.

Beautifully designed Hotel, great location, very friendly and helpful, and took the time to…read morerecommend some of the best restaurants and pintxo bars that were perfect for the two of us. The shower was great and I would not hesitate to recommend this hotel.

A Boutique Hotel That Puts You in the Middle of Everything…read more When choosing a hotel in San Sebastián, location is everything, and Sansebay gets that right. Perched on the edge of the Old Town, it lets you experience two sides of the city. One stroll takes you along the stunning La Concha Promenade, while the other follows the Urumea River toward the elegant Centro district with its beautiful architecture, shopping streets, and cafés. We hardly needed transportation during our stay. A small heads-up for anyone arriving by taxi: the hotel mentioned that drivers coming from outside San Sebastián sometimes aren't familiar with the best drop-off point, so we ended up walking a short distance with our luggage. Once we checked in, though, everything was smooth. Our room was comfortable and thoughtfully laid out. It wasn't large, but it never felt cramped. We also had a small outdoor patio with a table for two, which was nice for enjoying a quiet morning coffee, even without a view. The bathroom was spacious and stocked with good-quality toiletries. The reception team made the stay even better. They were genuinely friendly, easy to chat with, and always happy to recommend restaurants or answer our questions. The welcome drink was a nice touch, and having breakfast included made the stay feel like good value. Sansebay isn't a luxury resort, but if you're looking for a comfortable boutique hotel in one of the best locations in San Sebastián, it's an easy place to recommend. I'd happily stay here again.

So close to La Comcha, a short block away. Friendly and helpful front desk staff, free Wi-Fi, and…read morean elevator. Our twin room overlooked the small triangle of green in front of the building. Great room, good bed and bath, lots of storage, even a small desk. Simple breakfast, nice server. Great for the value. And there's parking.

The hotel is in a great location. It's near the beach and a short walk to the parte viejo (the…read moreold town) where most of the renowned tapas bars are located. It's clean and the staff is friendly. The drawback, is that the room is very basic and there are basically no amenities - and at a rate of 130ish euros a night. There is no where to really hangout outside of your room. Plan on going elsewhere for breakfast, which is not an issue as there are a couple of hotels a few doors down that are very nice (e.g. the Niza). They provide no complimentary bath products, outside of the hand soap machine attached to the wall in the shower. If you do end up here and are driving, you'll want to purchase parking from the hotel. It's tough to find a public spot and the price they offer is well worth it.

I went to this place couple of times and what I liked is the cleanliness of the place and the…read morebreakfast that is always delicious. What I don't like is that the rooms are all the same so not much character, the connection is often poor in the rooms and you have to pay the parking because it's underneath the hotel. I would go there again if I don't find more attractive solutions around.

Hotel Arima is a very nice hotel, but they have some kinks to iron out…read more The hotel is very modern and spa-like. It's beautiful inside, and we were lucky enough to get a view of the trees. Gorgeous and serene. Aroma is a very quiet hotel, and I was able to sleep very well in the comfortable beds. They provide slippers & toothbrushes, and they have mini "snacks"'to purchase in the room. There is no coffee maker though! What? I want coffee! On the bright side, they have a nespresso machine in the lobby with many coffee choices, but they didn't seem to be staffed to keep clean cups and the water jug full. It's simple things. I think it's basically an inexpensive (compared to most places) hotel, but it was about $475 a night when we stayed, and I felt that it needed to be a bit more buttoned up. Another drawback is the lights. They are so confusing in the rooms. So many different switches and nine make sense. Last drawback before I get to the positives: there is no room service. We arrived at 2am, and, according to the hotel, if you arrive late, you have to check in the next morning. Luckily there was someone working. She was outside smoking when we arrived, but she cane in and got us settled. We were hungry though and the mini snack bar didn't cut it. Pluses: as I said, it's a gorgeous hotel. It's also clean, located right at a bus stop that takes you right downtown. The beds are comfortable, and you can get total darkness at night with their blackout shades. The staff is friendly, and there is parking. I'm not sure if it's free, but it's available on site. Also, the pool is so cool. I would definitely stay here again. I may try to find something closer to town, but this place really is nice & I felt very rested and relaxed.

Stay here and pay for a room with a water view. A friend and I stayed in a Junior Suite with one of…read moreus on the sofa bed and the other in the bedroom. It was a perfect set up! We both had closets and we could shut the door between the two areas when we needed privacy. We stayed in Room 111 which had a balcony with chairs and a fantastic view of the water and the promenade. The windows were also fantastic. When they were open, we could hear the lively noise of the promenade but when they were closed we couldn't hear a thing. The bathroom was also very nice with a bidet attachment to the toilet. The toilet even had a motion-activated night light. The shower was a little difficult to use without flooding the bathroom. The breakfast buffet was outstanding with lots of pinxtos, fruit, hot food, cold food, and pastries. My friend is a vegetarian and she found plenty to eat. One night we ordered room service and the food arrived within 20 minutes and was very good. The front desk people were also very helpful answering questions we had. The only negative was that we couldn't get the coffee maker in our room to work.

Awful. Rooms on non-seaside, street side noisy with construction going on across the street. If…read moreyou wish to use pools or workout room they charge extra. Avoid.