Summary: Really one of the better hotels I've stayed at in Munich in this price range…read more
Rooms: Much bigger than normal, and most of the rooms have a queen bed. Several also have a bedroom separate from the living room. Good noise insulation, quiet.
Amenities: Good overall, my only complaint (and this is a big one for me) is the gym is just not adequate. They just have one elliptical, one treadmill, and one bike. No weights, machines, etc. That just isn't enough for me, or most Americans. They have the space.. even if they just added one elliptical (so there would be 2) and a basic set of dumbbells that went to 50 lbs and had a freestanding bench that would be a huge improvement (if they did, I'd up this to 5 stars).
Service: Pretty good overall. They struggle a bit when you get outside of the normal requests, but once the women who work at the desk know who you are, they really are much better than most I've encountered about trying to be helpful and providing good customer service. There have been a few instances where I was really been in a bind and they went WAY out of their way to help me.