I first got my son's violin at this place. The staff educated me with what we need to know and we…read moregot the best service from this place. I recently placed an order and request to be shipped and it arrived 2-3 days after. Affordable materials and good programs they offered. Now that ai have to visit the place, the service we received today was the same service we got when we first purchased the violin 2019. Very professional. They made it so easy. The string snap and we have to put a new one. They took care of it 15 without a fuss. Great job!!!

Wonderful, friendly staff that works regularly with local high schools, and even delivers to the…read moreschool when repairs are needed. We bought a sax from them on the rent to own plan, and had no trouble getting the thing fixed as good as new (100% free under the rent to own plan) in just a couple days. When it comes to band instruments, Schmidt's is really the only game in Pensacola that matters.

The service has always been great. I have several guitars adjusted and saxophones. I have no…read moreproblems exchanging items as needed. The service has always been warm and friendly

Great service. Would recommend them to setup you guitar! They will take the time required that is…read moreneeded and do it at a very reasonable price!

After taking my 15 year old Taylor acoustic guitar to a different repair shop, I was reasonably…read moresatisfied, but not thrilled. They subsequently went out of business, and I needed new strings, so I found Tringas Music. I told my story to the sales clerk and he suggested I bring it in for a free diagnostic, as their luthier was highly trained and experienced and might be able to make an improvement, but if not, there would be no cost. He also mentioned that they had done a number of fixes on the "repairs" done by the shop I had used. A few months later I did bring my Taylor to Tringas. I talked with Greg Tringas, the owner, who examined it inside and out, and was clearly a bit saddened by what had been done to fix the cracks because of the aesthetics, but told me it was best to leave the repairs as they were. Basically, he felt that the cracks should have been invisible after the repair, which I could see would have been the case if they had been repaired more expertly. That was water under the bridge, but speaking of "bridge", he did feel he could make a major (to me) improvement in the action, explained everything they would do, and quoted me a price. He was very respectful and clear, showing he understood how valuable my instrument is to ME. A few days later they called, and I went to pick it up. I am THRILLED with the playability and sound. This guitar sounds better than when it was brand new and it is tremendously easier to play. I recommend these guys wholeheartedly. They truly know their craft and have top standards of service and art.

Wow. What a find. Greg is the real deal. It's all about service with him. He's selling guitars at…read morecost as nobody can compete with the online stores anymore. So he has to eek out a living doing what he obviously loves, being a luthier. And he's good at it, he's done it forever. My Martin was underwater for three days and warped beyond recognition. I thought it was totaled. When I got it back it was nearly perfect. I highly recommend Tringas and hope they can weather the new economy. We need more techs that can actually fix rather then replace everything.

I've had an incredible experience working with John Jinks! When I was looking for assistance with…read moremusic lessons and guitar lessons, John came to my rescue! His lessons were EXACTLY what I was looking for and I felt extremely comfortable working with him from the minute we went over what I was looking for! If anyone in the Pensacola is looking for music lessons, vocal lessons, guitar lessons, or piano lessons, you HAVE to reach out to John!

They're a little understaffed. C'mon corporate. Help the fellers out. But I had a budget and wanted…read morea bass. The one they recommended was a bit dinged up, but it sounds better than some $2000 basses I've demoed in stores before. Literally.

Same as every other guitar center I've been to. Shortage of staff for the customer flow…read more The item I sought to purchase was on display but nowhere else available for purchase. Staff was unavailable to ask if there were any in stock after a 20-minute wait. Will order online from an alternate source.

Thank you to Gulf Coast Appliance for the excellent customer service! They went above and beyond to…read morehelp us find a replacement part, that we broke, for an appliance purchased from them. I really appreciate their helpfulness and willingness to assist. Great company and great service!

Very nice and helpful Good selection of appliances s$ they…read moredo. Have a delivery service as well

Called Friday around noon, they scheduled a technician to come out at 7:00 the same evening. The…read moreoven was repaired quickly and at a reasonable price!! The tech's name was Tim, he was friendly and knowledgeable about the problem!

Super friendly staff and great jewelry! I went in looking for something specific, I found a piece…read moreclose to what I wanted and without me even asking they offered to add a stone and set it for me for minimal extra charge. I will definitely be back!

A few years ago my wife had two sapphires that her mother gave her. So it took it to Bere'…read morepurchased another stone and had them set in a pair of earrings and a necklace pendent for her birthday which cost me around 500.00 dollars. About 9 months later I was looking at them and notice that the stones where crocked. Something that I over looked because I'm always in a hurry. We'll I took it up to them and they told me that I must be confused that I must have gone to another jewelry store that they did not do the work more or less calling me a liar. All I wanted was for them to reset the stones. Since I did not have my receipt there was nothing I could do. I will travel around the world to buy jewelry before I walk into Bere' again. It has nothing to do with the money. It's the principle and I let everyone know that ask not to go there. It sucks that I'm still bitter after the years but they are wrong I know what jewelry store I had the work done at. I'm not old and senile. I am a professional that has been wronged.