Long established electrical and low voltage distributor in Pensacola, Florida. AJ and team are…read moreknowledgeable and professional and overall, this is a great option. The building is older, but they have been here for a long time, so I look at the age of the building as a badge of honor. I definitely recommend here.

A friendly greeting when I came in the door, but not pushy. Tasty selection of guitars & a few…read morebasses.

I spent 120$ for my guitar with a floyd rose to get set up which took him over a month and he didnt…read moreset it up right, it has bad fret buzz and the intonation screws werent even tightened, waste of money. Do not go here

No show. Something wrong with the heater so I've been freezing for the past couple nights &…read morewarranty company called Coastal. Supposed to be here today between 4-6pm so I took off work early to be home. They never showed. Have called multiple times and it goes straight to voicemail. No other way to contact them. I guess I'll have to ask the warranty company to send someone else since my time isn't valuable enough for them to show up or even let me know if they needed to reschedule. Thanks, Coastal.

Interestingly, the only 4-5 star reviews indicated on Google for them are from the General Mgr,…read moreDavid Ross, likely his wife, Jennifer and the dispatcher for the company, Maria Williams! All other poor reviews are likely from real customers like me... This company was chosen by my home warranty provider, and they completed half the job. Poor communication and 2 no-shows on scheduled service calls left the other half outstanding for weeks in the middle of August in Florida in 95+ degree heat!!! I called the GM after the 2nd No-show and he never once offered an apology for lack of communication, his personal error in telling me wrong date they had scheduled the service on initial no-show and then failing to contact me to cancel 2nd scheduled service call resulting in 2nd no-show! Finally, he said they would not finish the job unless pre-payment is made on remaining alleged, "uncovered charges" which have not been itemized to me to compare with my policy limitations. He said HW company should have done that, but they've not indicated to me any services other than the initial $75 service fee (which has already been paid) are non-covered. How this guy got to be a GM of ANY company is beyond me and needs serious training in customer service & service recovery... I am prepared to amend or even retract my rating if he does the right thing in my case.

Roy at pinnacle cabinets and closets significantly exceeded my expectations. I had a project with a…read moretight budget and short timeline, and Roy met all objectives. I competed the quote that I received from Roy against three other companies in the area, and only one of them came close in cost. And even at that, it really wasn't that close competition, because the quality of cabinet being offered by the other vendor was not nearly close to what Roy proposed. Roy will likely require a few weeks of lead time to order your cabinets, but the quality of craftsmanship and the quality of cabinet you are getting at a significantly discounted price is well worth the wait. He beat all of the others out with regards to quality he proposed, schedule for getting it all done, and especially on the cost aspect. Hands down, I would use Roy and Pinnacle cabinets for any of my future projects.

Place is stocked with many quality instruments and Nicholas helped my Son and I try a wide…read moreselection of guitars while giving useful commentary and advice about each one. Laid back atmosphere and very knowledgeable. The Macaw who lives in the store is a bonus.

This place is horrible some nice folks but the owner was rude literally heard her curse someone.read more

They're a little understaffed. C'mon corporate. Help the fellers out. But I had a budget and wanted…read morea bass. The one they recommended was a bit dinged up, but it sounds better than some $2000 basses I've demoed in stores before. Literally.

Same as every other guitar center I've been to. Shortage of staff for the customer flow…read more The item I sought to purchase was on display but nowhere else available for purchase. Staff was unavailable to ask if there were any in stock after a 20-minute wait. Will order online from an alternate source.

I first got my son's violin at this place. The staff educated me with what we need to know and we…read moregot the best service from this place. I recently placed an order and request to be shipped and it arrived 2-3 days after. Affordable materials and good programs they offered. Now that ai have to visit the place, the service we received today was the same service we got when we first purchased the violin 2019. Very professional. They made it so easy. The string snap and we have to put a new one. They took care of it 15 without a fuss. Great job!!!

Wonderful, friendly staff that works regularly with local high schools, and even delivers to the…read moreschool when repairs are needed. We bought a sax from them on the rent to own plan, and had no trouble getting the thing fixed as good as new (100% free under the rent to own plan) in just a couple days. When it comes to band instruments, Schmidt's is really the only game in Pensacola that matters.

We found Jonathan & the whole PMA crew while I was just searching for piano lessons for my kids. We…read moregot more than just piano lessons! Not only do they love my boys like their own, they are actually having fun while learning. You can't put a price on that. If I had to though, it would be more than what they charge. (Shhh don't tell them I said that) but the prices are fantastic too. There are multiple different lessons to take though PMA. It is conveniently located also. Highly recommend PMA if you're looking for any music or vocal lessons.