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Pennington's Carpet Service

3.0 (4 reviews)
Open • Open 24 hours

Services - Pennington's Carpet Service

Carpet cleaning

Rug cleaning

Upholstery cleaning

Pennington's Carpet Service Photos

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Clean and Dry Carpet Cleaning - Doing what we LOVE!

Clean and Dry Carpet Cleaning

(16 reviews)

We are new to the area and wanted to have our carpets cleaned prior to completely unpacking all of…read moreour belongings. We called around to a few places and we chose clean and dry because they had great reviews, we wanted to support a local business, and they offered a military discount. Even with the discount, they were a little more than some of their competitors, but based on everything else we decided to give them a chance. I called and got a quote from Kathy (who is extremely nice and helpful). When I called back to schedule, there was some confusion on the original quote not including a hallway we had discussed so she said she would include the hallway at no cost. The owner, Stacy, showed up to our home, and as we were doing the walkthrough I mentioned the hallway and confusion. He said that he heard the phone calls, agreed they were confusing, and said it's normally 30 for the hallway but he would do it for free if we wanted him to. I agreed since that was what we were quoted, and he said, "You know what, I don't want to do any of it." When I asked what he meant, he said he doesn't work for free and said he was leaving. I was confused since he offered to do it for free, but he walked out. I don't know if he was in a bad mood already, but that is terrible customer service and he was extremely rude to my wife and I. There were so many other ways to handle the situation. My wife and I had moved all of our stuff out of the rooms and had our kids sleep downstairs so he would have plenty of room to work and since we wouldn't be able to access the rooms until they dried. Had he tried to talk to me about it we probably could have up with a solution, but he refused to do anything at that point. I called Kathy back and she said she would try to figure out what was going on, but I never heard anything back. I would recommend finding someone else to clean your carpets.

All around 5 stars! Got booked for next day, communication throughout the whole process was…read moreexcellent, effective and easy! Stacy was punctually & quick! Now the service itself, wow! Tile looks brand new, grout looks lighter & clean! Carpet feels, smells and looks like night & day! Couldn't be happier with the service, thank you Stacy! Worth every cent!

Steam Master Cleaning

Steam Master Cleaning

(3 reviews)

Lew came out to assess the furniture and service requested. He did a great job asking questions,…read moreknowing their service offerings and providing prices. The nice part is that they are able to do the service day of when they come to assess. We wanted to know a quote on our mattress, couch and rug. We decided to get the couch and mattress done but the price for the rug was higher than we wanted to pay. The quality was worth the price. Our couch looks amazing and all our stains are gone. He was very professional and did a quality job. I would recommend this service.

5 Stars - Robert the Funk Slayer!…read more If you're wondering whether Steam Masters is the real deal-stop wondering and start dialing. ROBERT is an actual superhero. No cape, no mask, just a powerful steam cleaner and the determination of a man who refuses to let anyone live with a funky used couch. We bought a secondhand sofa that smelled like it had survived three college dorms and a wet dog convention. Enter Robert... The Funk Slayer. This man showed up less than 24 hours after I called (faster than Amazon Prime!) and got to work like a legend. He didn't just clean the couch, he purified it. It went from "suspicious Craigslist find" to "furniture you'd let your mother-in-law sit on" in under an hour. I was so impressed by his skills and sense of humor that I had to tip the guy. Honestly, if I had a cape lying around, I would've given him that too. Highly, highly recommend Steam Masters! Especially if you're lucky enough to get Robert. Call them before you try to fight the funk alone. Trust me, you want this guy in your corner.

Pennington's Carpet Service - carpet_cleaning - Updated May 2026

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