It's a nice and well-maintained store. They have great selections of active wear, jeans, tops,…read moreskirts, dresses and shorts. Petite, regular and plus sizes are available. Most of the staff are friendly and helpful, but sometimes they are impatient with the customers. Other than that, I always enjoy checking new arrivals and sales items. You can find really great deals when the sale is on.

This store isn't what it used to be. I used to shop here all the time, but in the past couple of…read moreyears, the sizing and styles have changed and I don't find what I'm looking for anymore. When I come here with my daughter, she says the same thing, but she occasionally can find something she likes. We've chatted with other customers who say the same thing -- it's not what it used to be. The store does carry a limited stock of "tall pants" -- getting harder and harder to find anywhere. The service is hit and miss. When it's good, it's *good*. "Marianne" knows the stock and is tremendously helpful. (When you visit the store, find Marianne!)

I've been searching for a pair of jeans till at the right moment everything in the store is on…read moresale. I needed assistance till sales associate Omar explained to me all the different types of styles of jeans. He recommended a popular pair of jeans, I tried them on the fit was good, comfortable, I was satisfied. I made the purchase, he provided excellent customer service, friendly, considerate, the store had a great welcomed presence. The next visit I will definitely purchase more jeans amongst other items. I highly recommend this location.

Headline: It's a Banana Republic, but mostly for women…read more I find the salespeople at this BR overly aggressive. You walk in and then they ask you a couple of times what you are looking for. Not a fan of that, but I understand, they have to get commission but overly aggressive salespeople make me want to shop somewhere else. Also, I find this store is too dedicated towards women's clothing (more than usual) and limited selection of guy's clothing. Verdict: Heartland BR is better.

I'm surprised to see such poor reviews for this store so I wanted to be sure to note my…read moreexperiences. I'm from the states and we no longer have K&A storefronts there so I've hit this 3 times across 5ish years (Covid period is blurry) while in town for business. The selection is always satisfactory and the employees / service has been good (even beyond expectation) each time...including browsing help, fitting room help and counter experience.

ONLINE SHOPPERS BE WARNED OF DUTY TAX- They say "free shipping", but then I got hit with a massive…read more$340 customs duty tax invoice from fedex despite the fact that 4 of the 5 items were returned. Kit and ace refused to help. There is no "customer service" just an email address, and no way to escalate. I will never order from them again.

The trick with shopping at outlet malls is that you never know what you`re going to find - it`s all…read moreabout what didn`t sell in the main store and what they want to get rid of. This is the only Canadian location of Sarar, so the selection depends on what comes up from the USA. They sell really nice men`s fashion, equivalent in quality to some of the more expensive name brands, but at a lower price of course. I went in looking for a tuxedo. They had several styles to choose from, but none caught my fancy. However, I did buy an overcoat, a suit, and a sports jacket, so I didn`t come away empty handed. Although the store isn`t very large, staff are very friendly and helpful, and the quality of the product makes this a very attractive shopping location. Check it out!

As a female it may seem weird for me to write a review on a suit shop - but honestly the service…read morehere is top notch! This Port Credit location has the absolute most amazing, friendly, helpful and informative staff that I have ever encountered. It takes a lot of time, effort and organization to make anything custom - especially an entire suit! I really admire all of the thoughtfulness that goes into their process. My fiance is having his suit made at Surmesur for our wedding. The groomsmen are also partaking in a "fitting party" in August where we will have already picked out the colour, style, fabrics of the jacket, pants and shirt - and the wedding party will come in and have a measurement and fitting night! They can bring in food, music, drinks and have a get together while the store is closed for a private small event. I just love this idea! My fiance is doing this as part of their bachelor party day with his groomsmen. My dad (father of the bride) is also having his suit for the wedding made here. My dad has never had anything custom before, and the staff (Malcom especially) was so patient and helpful with him - trying to keep him on track of being "trendy" while keeping with a "timeless" look that he can wear separate or as a full suit again! I am so happy that we found this lovely shop and I am so excited to see my fiance's suit come in! They say it takes about 4-6 weeks for the suit (3-piece) to be made, and it's all ready done and ready to pick up - we are just waiting for the custom shirt to come in! You can also go online and create pieces, see fabrics, check out their Surmesur Pinterest for inspiration, or just go on in to the store and ask questions - they are so happy to chat! Don't be surprised if they are all wearing the coolest suits you have seen :) They also have ties, pocket squares and other accessories for all your suit needs! Now...if only they made custom dresses with the same process... ;)

I was stupid. I used to buy off the rack suits from Tip Top, then Moore's, then Harry Rosen's…read more They would hem the pants (for a fee) and off I would go. Looking like another "off the rack" guy with an ill fitting suit just like the next guy. Then I went to Surmesur. Some really knowledgeable consultants (not sales flunkies) discussed my options and then guided me to design a custom built suit like nobody else's. I chose the fabric, a funky lining, the lapel type, the buttons, what kind of pockets and much more. Every part of the process had two discoveries--1) I did not know what makes a suit good and 2) I have wasted a lot of money on "off the rack" sacks. A custom suit starts at the same price as I paid for off the rack! Then came the measurements. The guys not only recorded my physical specifications, they tweaked them based on my desires. With my specs in my online profile, I can now order more perfectly fitting shirts or suits online. Now I am smart. And in about 5 weeks when my suit is finished, I will look smart too!!

I love this store. Cute, high-qualty clothing and great accessories. Very posh and trendy. They…read morecarry brands like French Connection and J Brand Denim as well as smaller, lesser-known brands. Great place to get a dress, but costly compared to other Guelph boutiques.

I bought a small backpack from MEC. It did not work out for me. It was easy to return it and get a…read morerefund. I still needed a pack for day-to day shopping and walking around. Ash, a very helpful MEC staff, helped me find the right pack . She spent more than 1/2 hour with me until I found the right one. That is incredible service. Kudos to MEC and their service attitude.

Impressed that this little location actually carries so much merchandise! Took a browse around for…read morethe first time in November and was so happy. Have been back several times ever since. They have a smaller collection, but several departments are still covered like camping gear, clothing for kids and adults, shoes, and some sports equipment. Staff are friendly and helpful. Interacted with staff on the floor, in the fitting room, and at cashier. Found some goodies on sale. And overall, really happy to have this location in my city!

Since the closure of Le chateau this location has been the home for clearance items. I've been…read moreshopping here since the pandemic and policies have constantly changed during the pandemic. While shopping for rompers for the beach there were restrictions to try on outfits. Further items were final sale. I bought one romper for that was final sale that was truly sheer-if I had tried it on, probably wouldn't buy it lol. A few months ago I bought some former Le château dresses that would have been on clearance in Etobicoke for $40. Here in Cambridge I got it for $10 and $20, some with minor mends. It's nice to pick up a nice champagne dress knee length for $20 :) A few months ago they were selling hamburger and donut themed shoes for $3 each and find a nice overcoat similar to those at forever 21 for $30. Recently there's new stock lots of Xmas even branded minion products. No change room open though, but exchanges are welcomed with a stiff time limit.