1. Pennie M Brooks

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Riviera Beach, FL

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3 years ago

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Ambrosia Treatment Center

Ambrosia Treatment Center

1.7(12 reviews)
0.6 mi

This is a very helpful place for loved ones needing help with addiction. I was very satisfied with…read morecommunications between my sons therapist and family counseling. They kept us in the loop at all times. We highly recommend Ambrosia.

Two weeks after leaving this place in 2024, I heard from a finance person from here, wanting to…read morecollect my copay. I was stunned. I had no idea there was a copay. I told the guy I do not have the money. I told him that had I been made aware of this, I would not have gone to this place. He said that while I was there he was going to speak to me, but decided against it. Because he chose not to tell me at the beginning, I chose not to pay. The psych nurse, Barbara L Bryant, prescribed a MUCH higher dose of a medication. My pharmacy alerted me to the mistake. She is a nasty, arrogant, condescending person that has no business doing what she does. It took 4 days, my communicating with various staff members for the mistake to be corrected. And Barbara L Bryant lied to me and other staff that she did not make this mistake - that it was the pharmacy's mistake. The therapist Sally Bartolucci is awful. None of the clients in the place liked her. Her group sessions were useless. Her therapist skills are weak. The group meeting room was barely air conditioned (this was summer time). It was hot, humid and smelled of perspiration. The food was awful. The room was filthy and too small. EVEN WORSE: I received a collection agency called Grimley Financial ($825) more than two years after i was there for the services of Barbara L. Bryant Florida license number: aprn3042932 for her services. When ever I called and left messages, no one at Ambrosia returned my calls. It took me repeated phone calls to finally hear from the person in charge of billing at Ambrosia, Cindy Sicard, 561-545-1086, csicard@ambrosiatc.com This was after a week of repeated phone calls and NEVER getting a response from ANYONE at Ambrosia. Her callous response to me was that I should have checked the EOB! I NEVER RECEIVED A BILL FROM AMBROSIA IN THOSE TWO YEARS VIA EMAIL OR USPS. Telling people to check the EOB is an unacceptable, unethical way to treat people who were seeking mental health treatment. I should have received bills either electronically or via USPS, which is what most medical practices do. So, I waited about a week after speaking with Ms. Sicard. Then Grimley told me that all communication was to be handled with Ambrosia, not Grimley. So I reached out again to Ms. Sicard repeatedly and often to get an update about the situation. NO RESPONSE. Finally, after weeks of phone calls and emails and NO RESPONSE, a person who said he was the leader of billing (I think it was really the CEO Dr. Danesh Alam - why lie?) called me. NOT an apology for my ignored messages. He wanted me to modify this review. SO, I am modifying this to report that finally three weeks after my initial contact with Ambrosia, I WAS contacted by him. This person tried to explain what had happened with my insurance and how it reached the point that it got to the collection agency. I reminded him that I NEVER in over TWO years received a bill via USPS or email. He was surprised by that and said he would look into that too. He also claimed that Barbara L. Bryant was fired because of prescription mistake with me. Apparently Barbara L. Bryant she was out of my insurance company's network. At  the time, no one at Ambrosia told me she was out of network. Had I been notified that she was out of network, I never would have agreed to see her. This is unethical, unscrupulous, dishonest and money grabbing behavior. It is taking advantage of people at their most vulnerable time. Even if I signed something, this was taking advantage of people in a very vulnerable circumstance. I believe it falls under the No Surprises Act of 2022. NOTE THAT BARBARA BRYANT SUBMITTED A REVIEW OF MIDWEST DETOX. THIS IS FRAUDULENT OF A PROVIDER TO WRITE A REVIEW OF A PLACE WHERE SHE WORKS.

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Ambrosia Treatment Center
Ambrosia Treatment Center
Ambrosia Treatment Center

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The Recovery Team - Many things to do.

The Recovery Team

2.3(4 reviews)
1.0 mi

Thank you! Thank you for being the key, consistent ingredient to my cousin's recovery! My cousin…read morehas struggled with addiction for years, impacting her social life to family life including our relationship. After a number of other rehab and treatment center fails, I wasn't sure of what was in store for her future. After moving back down to Florida and working with The Recovery Team, I can PROUDLY say my cousin is 2 years clean! She has blossomed into the beautiful being I always knew she could become and she continues to be a source of motivation and support in my personal life. Thank you so much!

The care was given mostly by people with no training. There was often no one in charge that could…read moremake a decision. There were a couple of good councilors but many of the employees were hacks. But my big complaint is the cost. I was told my insurance covered the cost. This was told to me by the admissions office. After release, we get a bill for almost $5000 per day for 35 days. Our insurance covered only a few hundred dollars a day. Getting enrolled was a near emergency situation. I did not take enough time to read the dozens of pages of the contract that were given to me online. Addiction is hard. We all want to do all we can to help ourselves or our loved one recover. In the heat of the moment, this seemed to be the right place. Before you sign, ensure your insurance will or will not cover the ENTIRE price.

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The Recovery Team - A living area of a client room.

A living area of a client room.

The Recovery Team - A client kitchen.

A client kitchen.

The Recovery Team - A living area of a client room.

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A living area of a client room.

Pennie M Brooks - c_and_mh - Updated October 2026

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