Very nice office staff. The nurse that brought me back to the exam room was exceptionally nice, as…read morewas Dr. Cassel. She also took her time and was very compassionate.

Everything said about the customer service here is true. Rude, arrogant, unresponsive to questions,…read moreetc. For a while they could not keep staff for any length of time. They also seem very concerned about having the "right" customers and will discourage those are not that from coming back. There are better doctors in the area, so choose wisely.

Reckless and sloppy work. Arrogant and rude staff. I was…read moreseen for a small wart that I wanted removed. The dermatologist did not use any care or protection for the surrounding area when applying the freeze spray. That is to say she did not isolate the application of the spray by using any kind of shield or limited precise applicator. She sprayed a broad area of healthy skin around the wart which is now left with significant scarring. During the examination she noticed I had a stubbed toe and a blood blister under my toenail. However, she did not recognize it as a blood blister and refused to accept it as such even after my explanation and assurance that I knew what I was talking about. She insisted that I must schedule follow up appointments so she could monitor the dark spot under my toenail. Of course I didn't waste my time and money and it went away just as any blood blister does. Also notable is how rude, arrogant, and dismissive the front desk staff are. I arrived a few minutes earlier than I was told over the phone. Upon arrival a bitter lady started berating me about being punctual and that their time is valuable. I was able to cut her off and interject that I arrived earlier than I was told to. She snapped back "Who told you?!" I answered the person who called to remind me of my arrival time. She then was dismissive about how that is a new employee. No apology for her nasty assumptions and arrogant lecture.

My annual skin check-up with Dr. Stephanie Diamond. I hear…read morethat skin cancer cases are on the rise. I thank Dr. Diamond for educating me, as an African American, many years ago, about the importance of protecting my skin with a daily SPF. A quick disrobe and an all-over skin examination with Dr Diamond's expertise and reminder to continue to wear SPF and the importance of examining any new mole growths. The check-in and check-out ladies are both very personable, as well as Dr Diamond's nurse. All set, even with my appointment for next year, unless anything arises.

Recently I had been having an issue with my scalp, so I was referred here by my PCP. As dermatology…read moreis busy I was placed on a cancellation list. They found a cancellation quickly and I was in. Of course the day comes and the issue is no longer presenting itself, however Dr. Anderson was great about it. She went about checking my scalp to be sure there were no other issues I or my PCP was unaware of. She also said that now that I'm in and no longer a new patient if I need to be seen or communicate it'll be simpler. Everyone in the office was very nice and vigilant as to what the issue may be if it's something that needed to be treated further or if I was handling it fine. I recommend them for sure if you're having any issues. At least Dr. Anderson for sure.

Unless you're willing to wait almost 6 months for mohs surgery after a positive biopsy, I would…read morelook elsewhere. I was referred to the main Penn State mohs office after testing positive for basal cell carcinoma on my face, after a couple more weeks of waiting for a response I received a call from this Camp Hill office telling me that my surgery was scheduled for almost 6 months later and was given no other options for an earlier time other than calling every day and asking about cancellations- there was no cancellation list I was told of, the reception person just said that a lot of it was probably removed during the biopsy. What?! After my wife took over and checked with her own primary care doc along with the the main office of Penn St mohs and our insurer, she was able to get me scheduled with Dr. Cartee at Penn State Hershey. He was great and would recommend him, but only after an extremely stressful situation for someone who had cancer for the first time. I now see a dermatologist MD at Dermatology Associates of York, they have an office in Mechanicsburg and they're great. Highly recommend them.

Dr. Kate was extremely thorough and knowledgeable in the body scan I had done. She took her time…read moreand explained each, and every mole mark bump on my body. She educates you in the dangers and signs of melanoma. I really felt heard and cared for I highly recommend this practice.

Dr. Kate Ferrarello is very personable and kind yet professional and knowledgeable. She always…read moreanswers all my questions- whether serious or inane. She is supportive of my opinion in my healthcare, and I really appreciate that. I highly recommend both Dr. Kate and the practice.

Very nice and friendly staff and excellent physician that did my nose surgery. I am absolutely…read morepleased with them and would highly recommend them!

This medical office has been our dermatology care provider for many years. All the doctors have…read morekept us in good skin health by detecting pre-cancers as well as removing spots that had developed as low level cancers. Their Center for Cosmetic Dermatology is a wonderful resource as well. Being very fair, and having many sunburns as a teen, my "senior" face became very blotchy. Their various laser treatments have cleared my face. Just short of a miracle. Although the cosmetic procedures are not covered by health insurance, the prices are affordable. Thank you CCD!

Diamond was unprofessional and dismissive. After 3 years, I deliberately scheduled and full mole…read morebody check, particuarly since I had previous irregular moles (fortunately benign), and she refused to provide both a legitimate explanation for her denial of my right to reasonable care and also refused to document her refusal in my medical records! Instead, she walked out of the room. This is an ethical breech and she is now reported with LARA to prevent her arrogance from future patients. She does not embody the professionalism or ethos of a doctor who cares for her patients. Would you want to trust your care to a person who knowingly violated a patient's right to transparency and reasonable care? If you look into her past record, this is not an isolated incident--this is a pattern. I would caution anyone looking for a detailed exam from a dermatologist who is professional from seeing her. My experience with her was beyond disappointing and her disrespectful treatment will not go unreported. A person's credentials mean nothing of they violate basic patient rights. I had already established continuity of care with that practice even before Dr. Abru acquired it from Dr. Kopin, so for her to suggest that I needed to come back for another visit was purely out of lining her pocket for an addtional office visit and her excuse, and the excuse of the office manager that there was a miscommunication when I schedule the exam is bs. Play the recorded call when I made the exam. No one waits 3 years to not get a full body mole assessment, particually when I have underlying skin conditions that make skin cancer more of a possibility! She didn't even have the decency, class, or professionalism to introduce herself upon entering the exam room! She may wear a white lab coat, but in my experience and opinion she does not possess the temperance of a caring (or professional) doctor. Save yourself the money and trouble at trust your life with someone who actually demonstrates consistent care of ALL patients. ​

Dr. Diamond is the absolute worst dermatologist and doctor around…read more I went to her from 2001 - 2005, so while things may have changed about her, I highly doubt it. Stephanie "treated" my acne for several years with several very low grade, ineffectual drugs. She never took my acne serious and always told me my skin problems were my fault for not using the right soaps and following the drug directions. In short, she was not sympathetic to my skin problems at all. Dr. Diamond is more concerned with the skin cancer - or glamorous life saving aspect of dermatology - than things like acne - the "meat and potatoes." On top of this horrible medical treatment, Dr. Diamond took every chance she got to complain about malpractice insurance prices, the taxes on the rich and the plight of the physician in Pennsylvania. I consider this extremely tasteless. In addition, she employed her elderly mother to handle sign-ins and the telephones. While I'm sure this saved her some money, it resulted in never having messages taken down properly, having to explain yourself several times at check-in, and just general inconvenience. After switching to a much better dermatologist, I found out I had cystic acne and was prescribed Accutane (isotretinoin) and had two minor plastic surgeries to remove cysts. Dr. Diamond was never worried about any of this when I saw her. She was worried about her bottom-line, though. In short, if you have skin cancer, I bet she's great. If you don't go elsewhere.

It was nice to be back in the exam room around my appointment time. Brianna was in and did her…read morechecks and was on my way.

Dr. Hug is great. He was able to diagnose my wife's condition immediately and began treatment. It's…read morean autoimmune related condition and requires ongoing treatment. It can turn for the worse quickly and getting in touch with the Lancaster office is next to impossible. Calls all go to a central location and they send messages. They too can't get through. This is extremely frustrating as one time we wound up having to go to the ER for treatment. I will say that the team, once you get established, is wonderful. There just needs to be a modification to being able to directly contact this particular practice. Urgencies happen and waiting several days for a return call is not a good thing!

Dr. Friedrich is excellent! He is very compassionate knowledgeable and caring. He explains his…read morefindings in plain English so I completely understand. He is by far the prudent doctor I have ever been to. The longest I have had to wait is 5 minutes. His staff is wonderful, very professional and personable. They greet you by name and genuinely care. I highly recommend this office.

Dr Liebowitz is very caring and knowledgeable. I felt comfortable with him. Office staff are very…read morenice.

My father was plagued with a itchy red rash all over his body. The itch was so intense that he…read morewould scratch until there was blood. What caused it is still unknown. The doctors and the nurses have been very uncaring/unprofessional. They've treated him as if he doesn't know what he's talking about or that he's being dishonest. They've given him the same medications/ointments multiple times knowing that they didn't work the first time. I do not recommend this place nor the employees.