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Radnor, PA

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Penn Orthopaedics Radnor

5.0 (1 review)

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8 months ago

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I took my mother to see Dr. Stephen Stache February 15, 2023 because she fell out of bed and her…read moreright hip hurt and there was a bump also. Dr. Stephen Stache is arrogant, aggressive and argumentative man. My mom asked him 3 times to look at her hip and he dismissed her saying "Don't bother I have the X-Ray right here it is Gluteal Tendinitis." He gave her a pill for pain and recommended physical therapy 3 times a week for 4 weeks and should go away in a year. It was SARCOMA CANCER GROWING ON HER HIP!! If he just looked at her leg and sent us to the right doctors maybe she would still be here. My beautiful mother passed January 8, 2026 at 9:56pm. She was so beautiful, successful, smart and had many talents I'm so heartbroken. Please stay away from this doctor he doesn't know what he's doing please get a second opinion. My mother would complain about hip pain and I would just say Dr. Stache said it's Gluteal Tendinitis and should go away in a year. It was SARCOMA CANCER GROWING AND IT SPREAD TO HER LUNG! PLEASE DO NOT GO TO THIS DOCTOR! I lost my best best friend because of a misdiagnosis!

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Premier Orthopaedics

Premier Orthopaedics

3.0(2 reviews)
4.0 mi

Dr. Cabrey is a life saver! My knees feel 10 years younger and I am back to exercising again!read more

I would never use Premier Orthopaedics for imaging again based on my experience with their billing…read morepractices. Before BOTH of my MRI appointments, Premier verified my copay as $75. I was told $75 before each appointment, and Premier collected $75 from me each time. I was never told this was merely an estimate or warned that I could later owe hundreds of dollars more. Afterward, I was billed an additional $500. When I disputed the charges, Premier's billing department told me that my account documented the original $75 copay verification. I spent months trying to resolve this and eventually submitted a formal written dispute. What is most frustrating is that Premier ultimately acknowledged in writing that the copayment initially collected was based on an "incomplete review" of my insurance benefits--yet still refused to adjust the additional $500 balance. Ballantyne, Jaimie-Response to Member Complaint.docx Their response also stated that the amount collected at check-in was only an "estimate." That may be how Premier characterizes it now, but I was never told before either MRI that the $75 amount they gave me was an estimate. Had I been told that Premier had not fully verified my benefits and that my actual cost could be substantially higher, I could have made an informed decision before receiving the services. On top of the billing issues, it also took almost a month for my MRI results to get to my doctor. Having to deal with that delay on top of everything that followed with billing made the entire imaging experience incredibly frustrating. I went out of my way to determine my cost beforehand. I was given the same $75 copay for two separate appointments and paid exactly what Premier told me I owed both times. I don't think patients should have to find out later that the financial information they were given before receiving care was based on an incomplete review. If you use Premier for imaging, get the quoted cost in writing and specifically ask whether they have actually completed the benefit verification and whether you could be billed substantially more afterward. I also recommend following up to make sure your results are actually sent to your doctor. I wish I had known all of this before using Premier for my MRIs.

Penn Orthopaedics Radnor - orthopedists - Updated October 2026

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