Not at all thorough. Missed two appointments before we cancelled. They "seem" to be on the ball,…read morebut follow through is lacking.

My entire home was cleaned along with the outside windows. Photos were sent and I was pleased with…read morethe entire job. Mary is professional, friendly and extremely accommodating. Excellent!

My sister, a good friend and I rented a cottage in Northeast Harbor last Fall for a week. Kate at…read moreKnowles was super helpful in evaluating the various properties and helped us choose one that exactly suited our various wishes. We could not have been happier with our clean, beautifully appointed rental. Next week we are arriving for what has become an annual Fall event. The rental we had before was not available but Kate has helped us choose another and we are anticipating yet another wonderful property for our stay. Knowles has been my 'go to' company for many years for sales, purchases and rentals. Their professional standards and exceptional clients services have always been above and beyond. Their paperwork is simple yet thorough and covers everything. I'm always glad to recommend them to my friends for all real estate needs.

We've been working with Knowles company for several years on summer rentals and they've been…read moreterrific. After dealing with another agency , on the island , that always felt like pulling teeth, what a pleasure to find a professional group. I first found Nikki, by sending an email as I was taking off on a flight from Miami to NY. By the time we landed, she had already responded with options. Thus began a beautiful relationship with Nikki ,always listening to our wants and needs, and doing her best to find suitable options. It was like going from dark to light , with the other agency, and we are not going back to the dark side. We've been very happy with our summer rentals.

We have trusted coastal Maine vacations to manage our home for short-term rentals. They have given…read moreus complete peace of mind knowing they have everything under control. From booking our guests to taking care of our property as though it were their own. They have the most wonderful staff keeping our property clean and in the best condition while finding us the absolute best tenants. I cannot recommend Coastal Maine Vacations highly enough. We just love that they are local. Living right here in the community they serve.

We rented a tipi in the woods in Brooks for a special occasion. Upon arrival, everything was very…read morewet inside and it smelled musty. The dishes were not clean, the grill was extremely dirty, there were only a small portion of amenities and we didn't want to use them because it was so dirty. There was no coffee pot as stated. The pictures were very misleading. The boats were disgusting and full of water. The bed was a futon style that didn't flatten, so it was a very uncomfortable night. We didn't use the outhouse/composting toilet or shower because that area was also a mess. We for sure weren't going to use the hot tub based on the rest of the site. We contacted the company and gave us a full refund. I just wish we didn't have to waste our time, money and energy on this. Now we are back home and pretty disappointed.

From an owner's perspective, we are very satisfied with our property management company. Pine State…read moreProperty Management's tenant selection process is excellent and we have never had an apartment vacant for more than a month. With major issues we are kept in the loop. From our tenant's perspective, any issues they report are promptly addressed. Our tenants are happy and are treated fairly. We would highly recommend Pine State Property Management to anyone with property management needs.

They presented us with a drug den the day we were set to move in and tried to upsell us another one…read moreof their horrendous properties after they rendered us effectively homeless. So not rent from them.