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    Salt Air Properties Maine Vacation Rentals Agency

    3.7 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Salt Air Properties Maine Vacation Rentals Agency

    Property management

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    Simply Rentals USA Property Management - Sunrise or sunset?  Breathtaking views are here.  Take your next vacation in our neck of the woods.

    Simply Rentals USA Property Management

    (1 review)

    Update - the property has been since taken off airbnb…read more EDIT: Susan, Let's be honest. Your reply is incredibly unprofessional, and I have receipts from our conversations which show we never consented to you coming in. I can attach these but really it won't make you look good. You said "I can contact the homeowners tomorrow". By "resetting it", you went into one of the bedrooms while we were away and our suitcases were open. Also as consumers, we are allowed to leave our feedback where we feel it is necessary, but you seem to be lashing out here. We first reached out to you about 16 hours before our check out with the feedback, and my review is based on how you took that feedback and have acted on it negatively since then. Susan, also to say you didn't interact with me - It's funny! You were interacting directly with me and the whole group this whole time over Airbnb group chat.You don't think we designated one person to message the host? :D Adding here as well that my "just so you know" was about you not replying to us saying you left no laundry detergent. After seeing other one star reviews on Google, I do wonder if that is a ploy so you can say we trashed the place. Lucky we took photos and you said "looks great!" as parting messages ---------- I'm very disappointed with my recent stay in Sullivan, Maine, at a property managed by Susan. When we booked through Airbnb, we thought we were renting from a local host. Only after arrival did we realize the property was part of a large management company--Simply Rentals USA--which Susan oversees. That impersonal approach defined the rest of our experience. From the beginning, we felt dismissed. One of the first things we noticed was mold on the toilet paper roll. It was damp, discolored, and had visible black and brown spots--clearly unsanitary. We were disturbed and had to go out and buy our own toilet paper. When we messaged Susan privately about it, her only reply was, "weird about the tp!"--completely brushing off a very real hygiene issue. There were also serious safety concerns with the layout of the house. A wooden staircase to the loft juts into a walkthrough area, forcing anyone taller than 5'5" to duck awkwardly or risk getting hurt. My husband and mother-in-law both slammed into it during the night and hurt their shoulders. When we raised this with Susan, she again shrugged it off, saying, "We tried putting rubber bumpers on those steps but they just fell off." There was no acknowledgment of how dangerous this setup could be for guests. The WiFi was another major issue. Despite the listing claiming internet access, we had no usable connection throughout our stay--not a single bar. We brought this up multiple times, hoping for a resolution. But what happened next was far beyond an inconvenience. While we were out one day, Susan entered the property without our knowledge or consent. She later told us she did so to "check the WiFi." This is a clear violation of guest privacy and Airbnb policy. Whether or not she believed it was necessary, entering a guest's private space without permission--especially while their belongings are left unattended--is completely unacceptable. Even worse, her response to our concern wasn't an apology. It wasn't an explanation. It was, "well the listing does say slow WiFi," followed by a winking face emoji. Not only did this fail to address the seriousness of what happened--it came off as smug and dismissive. We reported the incident to Airbnb's emergency support, and they offered to relocate us. That alone should tell you how serious this situation was. Susan, this could have been handled with professionalism, care, and respect for your guests. Instead, you ignored safety concerns, dismissed basic hygiene issues, and violated our privacy. Guests deserve better. To the homeowners, your home was lovely and I would be open to booking directly from you myself in the future. The issue is with management and not with the house or homeowner. Simply Rentals USA (Owner) 36 minutes ago I am floored by this! All of the information was given to me upon checkout and I addressed it. What can I do for you when you are letting me know when you are checking out? The Wi-Fi issue was addressed immediately and I told you I would come to check it out the next day, and did. I reported back that the wifi is mentioned in the listing as being an issue, apologized, and said I have a call in to the company. Its not being dismissive telling you that we disclose that the wifi is unreliable at this property in the listing. Hopefully you will let the next host know about any issues while you are staying so that they have an option to help you and fix it! I certainly could have supplied toilet paper when I told you I would be by to check the . (See google review comment for more)

    From the owner: We are always nearby, should you ever need anything during your stay in beautiful Maine! We are a…read morefamily owned and operated business. We have been managing homes and rentals in the area for 10 years. We offer peace of mind to the guests, and the homeowners that their property is well cared for and clean. We pride ourselves on providing a great vacation experience with details on our area, lists of things to do, as well as extra efforts to make sure your space is clean and sanitized.

    Oakland House Seaside Inn & Cottages - Ledges cabin

    Oakland House Seaside Inn & Cottages

    (15 reviews)

    When can we go back? We fell in love with this beautiful old inn the second we arrived. The…read moreinnkeeper definitely has a great eye for decorating and gardening. Les greeted us and took the time to show us to our room on the third floor telling us all about the history of the property on the way. Someone complained in another review that there are stairs up to the third floor. It is true. They are wooden, steep, and full of character. The floors are original and slope and creak as expected, but are beautifully painted and well kept. Our room was beautiful and the bathroom was perfect, looking like it was remodeled yesterday. Since we realized there was not going to be a lot of dining choices, we stopped at a grocery on our way in for a light picnic dinner of cheese, crackers, fruit and a bottle of wine to enjoy by the water. It was a perfect evening to watch the sunset on one of the two waterfront areas on the property. It was only my husband and me. We could see another couple sitting on the rocks, but it still felt so private and it truly felt like something out of a romantic movie. The next morning we enjoyed the best blueberry muffins provided by the host and coffee on the front porch of the inn. As we sat looking down toward the water both a deer and a red fox came through the yard as a humming flew around the beautiful flowers. Every staff member we encountered was friendly and went above and beyond to make our stay comfortable. I almost want to keep this gem a secret!

    Very strongly recommended! My son and I stayed here only one night as we were just passing…read morethrough, but I would love to return and use it as a base for traveling all along the coast. We stayed in the Monhegan suite, which had two bright, airy rooms with a lovely view. We had a lovely evening walk around the beautiful property, and such a peaceful night's sleep. We even received a (handwritten!) kind thank you note from the owners when we returned home, which was such a lovely touch.

    Salt Air Properties Maine Vacation Rentals Agency - vacation_rentals - Updated May 2026

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