What has happened to Peninsula Pharmacy? It was once so dependable. Service has taken a considerable nosedive over the past year or 18 months, to the degree that I now dread having to contact them for anything. Customer attention is frequently discourteous and sometimes outright rude. Repeated errors from the pharmacy (filling prescriptions which were never requested, not filling others despite time sensitivity and problems running out of the meds due to their own miscommunication with each other and dr's offices, lost electronic script refills from drs, argumentative staff when errors are made (even when they eventually understand that the error was indeed theirs to begin with), lack of accountability (it's somehow never the fault of anyone who can be identified). There is one pharmacist with a powerful accent I have had to ask not to deal with because of repeated errors; another who seems to resent speaking with customers in any capacity. We're done with this nonsense -- moving all of our family's medications to a local competitor. Get your crap together, Peninsula. You've now lost an entire family of customers who had relied upon you for years, and spent plenty of money there, specifically due to your present incompetence and lack of courteous service. read more
