Ordered truck and transfer of 1-1/4-minus gravel, to top off our driveway. Wanted it dropped on…read morethe fly for minimal raking. Driver didn't know what he was doing so it covered only half the area we wanted and some is in piles 6 or 7 inches deep, or even deeper. We've been raking and wheelbarrowing for days (we're 76 years old!) trying to make it right. Plus it's all muddy and tracking in, like it was mixed with dirt. Should have listened to my son who said order from Miles, they will drop where you want it and it's good stuff.

These guys have most everything you need for home landscaping in the hood canal area. Their prices…read moreseemed fair and load out was great. Just wish they were open on sundays.

The female employee with curly hair and glasses at the Silverdale location is UNHINGED. From the…read moresecond I entered the store she was aggressive and hostile towards me, repeatedly asking me what I was looking for when I said I was just browsing. Was offended when I tested pens, even though there was testing paper put out for the purpose. Then when I put everything back and tried to leave because I didn't like her attitude, she ran towards me, got in my personal space, and accused me of stealing. I wouldn't set foot in this store if it was the last art supply store on earth. Besides the extremely rude staff, the selection is very limited. Should have just gone to the big art supply store in Tacoma like I was planning. Lesson learned! NEVER AGAIN.

We've been in this shop many times over several years; it's been in Silverdale quite some while. We…read moredon't stop in often because in terms of their art supplies they're very, very minimal for stock. Years ago they had a more in-depth stock, but nowadays they rarely have what I'm looking for. The exception is for the loveliest art papers; if you want some marbled, stenciled, or other specialty papers, they have nice ones for a price. But they make their primary income from framing posters and art and pictures for people, and would likely better be called The Frame-it Edge. This they do well indeed.

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.

I am very disappointed in the mechanics and customer service. I took my Karcher pressure washer to…read morethem because we were having an issue with the "pressure." I should have been wary initially when they called my husband on 6/19/17 to say they were unable to start it. He showed up, asked to give it a try and after pulling the choke, it started up on the first pull. As a mechanic, how to do forget to pull the choke? Okay, be that as it may, we figured they still knew more than we did on how to fix the pressure issue so left it there to be repaired. We get a call a little while later saying it's fixed, $71.94 later and for 45 minutes of their time, I was told when I picked it up that the fitting was on backwards, but otherwise it was "a good little machine" by the mechanic. We took it home to test it. First pull of the trigger, pressure was fine and it remained fine so long as you didn't take your hand off of the trigger, but if you took your hand off the trigger, no pressure. I was annoyed that I was charged for 45 minutes of time to turn a fitting around that likely took 5 minutes or less and the exact same problem we took it in for remained. I waited a week and a half to decide what I was going to do about it, then called when I took a second look at their invoice which stated "30 DAY WARRANTY PARTS AND LABOR WORK DONE." I assumed that this would be easy, make a call, and they would say, "Bring it back, we'll take a look." But, no... I was told by the mechanic that took my call that it worked fine when they had it. I asked them how they tested it and was told that they they used their own gun and ran it for a couple of minutes without issue. The mechanic then proceeded to tell me it was probably MY gun or MY water pressure because it worked fine for him. I told him, same problem at two different homes with two different water systems. He then proceeded to blame it on my gun. I'm fuming by now, because if you had my pressure washer for less than 10 minutes for a pressure issue, but never tested MY gun and instead used your own AND charged me for 45 minutes, WHY DID YOU NOT TEST MY GUN? The mechanic then advised that 45 minutes was their minimum billing. I wasn't getting anywhere with the mechanic so ended the call and went on my own quest to find the source of my pressure washer pressure problem and found it here: https://youtu.be/WfUcXlBZRxk. My pressure washer is now fixed BY ME and cost me about 10 cents or less in white lithium grease and about 15 minutes of my time, including fully testing it. If I left it up to the mechanic's advice it'd be out another $30 for a new gun. Small Engine Clinic, you need mechanics that know what they're doing and will also take responsibility for failing to properly make the requested repair, which I paid for. Now the real test is what will you do to make this right?

I have been taking my Toro mower here to be serviced for years and would never take it anywhere…read moreelse. I believe they are an authorized Toro shop, and in every instance when I have dealt with them, they do a great job - very thorough. They also provide me with details of what they have done, explain how I can help myself keep things running well, and the turnaround time is very reasonable. I will say that sometimes the price for service seems a bit steep, but it has been many years since I have checked what other shops charge, so maybe they are competitive in that regard. I'm too happy with the quality of service to worry very much about that!

Artist Edge was incredible in helping me pick out a frame and boarder/matte material for my…read moredaughter's Diploma. They did a beautiful job. Thank you!

Disappointing Service - I searched for years for two prints to match a third I acquired 20 years…read moreago in Europe. I finally tracked down the other two, via a museum in Austria. I had them sent to me, and took them to be framed by Artists Edge Poulsbo. The charge was almost $600 for two rather small items, but I paid it anxious to see my 3-print set reunited. I was told they would be ready in two weeks. On the day they were supposed to be done, I got a voice mail message saying the machine they used to cut the matting "ate" the mat, and they would have to reorder it, delaying finish by another week. The next week I called to confirm delivery on the day promised (Thursday) and this was confirmed. I didn't get there til Friday (I drove specially from Bainbridge Island to pick them up). The framing wasn't done. Then when I got home, I found another voice mail message saying that they had damaged one of the prints, and would try to find a replacement. The other print would not be ready until the following day. Despite ruining this rare print, and missing delivery deadlines multiple times, I never got any apology or other expression of regret on their part. They seemed to regard it all as no big deal (maybe missed deadlines and ruined prints are a common thing at their business). I demanded a refund, which they gave me. I will now try to find another print, and start the process all over again. I will certainly never do business with Artists Edge again.

Hat tip to Cooleen Gardens staff! We were looking for a specific plant (for a memorial, but they…read moredidn't know that). Without hesitation they said that they didn't have what we were looking for but suggested another local nursery that did. I'll be back to Cooleen - they take care of people.

We came in to look for some potting soil and maybe take a stroll to look at houseplants. While they…read moredidn't have particularly what we were looking for, they were friendly and were still able to help. I would definitely recommend this business to others for the selection and the experience.

I popped in to check out the store as I am replenishing supplies for an old hobby. I was excited to…read morefind a glass art supply store in Kitsap county but I anticipated picking up a few supplies and having to order others online. I was pleasantly surprised to find nearly everything I needed with a decent price tag and incredibly helpful people working there. I could not be happier and will make regular trips there for glass, solder, flux, etc etc!

I had not done stain glass in some time when I went into Eastern Wind Glass. They were very…read morehelpful and answered all of my questions. I wanted some supplies they did not have but the owner said she would have them for me the next time I came in. On my second visit she had the items I wanted and helped me with more questions. Very helpful little shop.

Absolutely amazing service. Everyone is super friendly and helpful. Their prices are always…read morecompetitive and affordable. Their customer service is excellent!!!

Delivery speed Fair pricing…read more Courteous delivery driver Quality top soil Ease of obtaining quotes Ease of scheduling delivery Vern's Organic Topsoil is top notch