This is the 3rd time I had an issue, & when I explained to Craig what the issue was, he told me to…read morecome on in. He made an appointment for the issue, but also told me to come in for a quick fix until they could get me in. Quick temp fix & going in for appointment.

I was on vacation with a leaky tire and Torch Lake service checked out my tire, patched it and…read morecharged me next to nothing! I was so grateful they were able to get me in with their busy schedule. Thank you!

Up at Houghton moving student back from school. My Ford F250 springs a leak in the fuel filter…read moreright before we were ready to start heading home. pulled in 10 minutes before they were to close. I explained the situation and an entire group of techs came out and diagnosed the problem and fixed my truck in 15 minutes. Way above and beyond the call of duty. Can't thank them enough. Best service I've ever received from a dealership. Thank you.

Bought a newer vehicle (2015 Chevy Equinox) from this dealership. It is a wonderful car! They had…read moreit cleaned and ready for us. Even filled the gas tank! They were so good at helping us getting us a loan even though our credit was bad. Jennifer was great and so was Joey. We are so happy with our car! Thank you!

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

I really like these guys, they've always done an awesome job with whatever car I bring them. I'm…read moreusually in the UP once or twice a year, and for repairs that can wait, I will take it to them. Most recently (2012) they fixed the head gasket problem on my 2004 impreza for about half of what I was quoted by mechanics in my area. I called them today about my new issue (catalytic converter and timing belt replacement), and the mechanic has always been pleasant to talk to, willing to discuss the problems, give me an estimate and supply good information. I've never felt talked down to (which can be an issue for women and car repairs), always a positive experience (as much as it can be for annoying/frustrating car repairs)

I took my car here for repairs and they take forever! They also don't call you for updates on your…read morevehicle which to me is very important especially when i work 40 hours a week.

It started when we let them put in the first starter in 2009…read more We took our SUV there, again, to get the starter fixed in 2014. Besides the cost and annoyance that we had to perchance another starter (IDK how long starters are supposed to last) and to add that it was messing up just recently but I don't DARE go there again. ..... I was LIVID when I saw that they had placed a logo sticker on the inside back window of my SUV. There was NO reason for them to be INSIDE, all the way in the back of my SUV. Not only did they NOT ask or tell us....when I took it off and sent it back to them letting them know that this could be considered vandalism, they had the NERVE to CALL MY HOME to "assure me" that this is not vandalism. RUDE! I will NEVER go there EVER again! Bad bad customer service practices. Just plan trashy and rude.

This place saved us on our recent trip up north to visit family! Somewhere during the trip, one of…read moreour headlights burned out, so we needed to get it fixed before heading home. These guys stepped up and helped us out. They did it quicker than I thought and were very nice. Their price was reasonable too! Hopefully, we will never need to use them again, but if we do, I have all the confidence in the world in De Forge Auto Service.

Once again Skyler came through.. Quick responce, informed…read moreand courteous. Highly recommend this business. Thanks again!

We were camping in the UP, 9hr from home and our alternator went out. Our battery died and Niel,…read moreJody, and Levi was THE ONLY ones who were able to get us in the very next day. They even offered to take us back to our campsite until the work was completed. Very kind, honest people.

Best taxi ride ever. EVER! Ceric was on time, safe, extremely knowledgeable about the area…read more Perfect in every way. We want to come back just so we can take another ride.

they're not friendly I will not recommend using this company. They are thieves and they try to take…read moreeverything from you even your vehicle and don't do what the customer ask them to do when called for the service..