TEN [10] months ago we contracted with this firm to build us a Trex deck…read more "AJ" built us a rock-solid deck that we are nearly completely pleased with the exceptions of several 'accessory' items. 1. The ground cover that they recycled does not go end-to-end. [see hose door] 2. There is absolutely no ground cover installed under the expansive step that was requested and built. 3. The hose door - built in order that there would be no unsightly garden hose laying on or around the deck. The closing mechanism is amateur PLUS, when inside, the hose lays on dirt...the ground cover does not extend to the outside edge of the deck. The most frustrating part of the above problems was/is that the owner made no attempt to re-visit the site in order to offer some correction to them but, rather, chose to debate and argue about whether or not we were correct in our observations. We have waited for contact from the company for TEN months [there is a 2-year labour warranty that is totally useless unless the persons involved in the construction make the effort to come to the site, view the problems, and make some effort to correct same]. After reviewing other customers observations it will come as no surprise to read a series of excuses from the principal of the company but, rest assured, what has been written above is factual and true. If any potential customer of this company is so interested...upon contact...I will invite them to our home to see the finished product. Repeating the initial statement ... a very solid deck was built...the custom features coupled with an attempt by the company to minimize cost [ground cover], and argue rather than repair forces us them give them a middle-range rating. Be certain that everything is in writing with sketches and photos.

Worst contractors I've ever had the displeasure of dealing with…read more Hired Deck Experts to built a modest-sized deck patio cover, aluminum with tinted glass roof, 8'x12'. The end product looks fine, but the total lack of professionalism made me regret hiring these guys. The workers left a mess and damaged property, without saying anything, and we received no apology from them. After being blown off in early May, I decided to leave the project until next year, but in mid-August, the company owner emailed back asking if I was still interested. I (now regretfully) said sure. Here's' my experience...I met with the owner, Darryl G. we were then emailed a quote of $2465+tax for the 8'X12' (96 sq ft) project. We gave it the green light. We were sent an email to prepay a 50% deposit at the local CIBC, which I thought was a bit strange. I was a bit hesitant. Normally, every contractor I've worked with gets a cheque the day they show up to start a project. And, they pick up a cheque and deposit it into their own bank. We went ahead hoping our money wasn't just gone with the wind. This should have been a red flag 2 weeks after our deposit, workers appeared on the back deck and started work...no phone call notification, no knock on the door even? Also of note, the company owner was not present...just two second-rate hired hands. (Who I vetted to do the job is not who I got. Very misleading). It didn't take long, maybe two hours, for installation. They vanished. No knock on the door to say they were done? My deck was covered in aluminum cuttings/shards, bolts/screws, dirt/gunk from the gutters they cut away, and even exact-o blade bits. Not cool. Also, a large flower planter was smashed on my back patio. I would have expected a knock and apology. And clean up! Unbelievably, I discovered that the workers used my patio furniture as sawhorses to cut metal posts. Unacceptable. Only two of three quoted support posts were installed. I quickly sent emails to the owner and advised them of my issues. He replied to say "he'll talk to them" about the clean up. He also said that the third support post was deemed unnecessary with the installation of a supposedly heftier beam. When this decision was made is beyond me. The price was "unaffected." Any modification to a quote should be made in writing to inform customers...otherwise it leaves them wondering if they're getting what they paid for...that should be normal practice for all industries. Better to keep the customer in the loop than not. Note: completely ignored my broken planter situation. I know it was intact before they showed up. Grrr. If you're looking for great attention to detail and customer service, this is not the place for you. Honestly, if they hadn't of left it messy and broken my planter, I wouldn't be upset. (If they had addressed the broken pot and apologized upfront, I wouldn't be as upset). C'est la vie. I'm left feeling like I don't matter, probably because in Deck Experts' world, I don't. After a barrage of emails, and then cc-ing the owner's accountant/wife, I finally received an email apology. He "said" he fired the guys that did my install without having seen the work/damage in person. I also was offered a small discount for my labour to clean up THEIR mess, with my own shop vac., and the cost of replacing my broken planter. One final note, I withheld paying the balance since they forgot to bolt one of the support beams to the roof (would that pass code?) properly. It took 2 weeks to get someone to fix this?? I wish someone had posted any feedback about this company. There is no way this is their first debacle. I would have avoided them like the plague.

ProStar has been working VERY HARD on the exterior of our strata high-rise building for 5+ months,…read morefinishing yesterday. They did an amazing job under challenging conditions addressing exterior concrete repairs, replacing sealants, fixing leaks, treating rusty rebar, repairing and replacing flashing, power washing, painting and much more. The crew were always polite, cheerful and fastidious even while doing work 10+ stories up on narrow ledges in the hot sun; and rainy weather just meant they adjusted course a little and worked on what was needed in covered areas and then they went back to the exposed areas when the sun was shining. We can't imagine a more difficult job as they hung from ropes lowering paint cans, ladders, slabs of granite and much more. We are very grateful for their tremendous efforts.

My experience with Skydwellers Technologies was not good. They were very unprofessional and left me…read morewith a mess to clean up. When I contacted them, they were rude and dismissed the issues.

Skydweller just did an excellent job cleaning the exterior and the windows of our strata. The men…read moreon the crew were all clean-cut, friendly, and helpful. I didn't see their drones in action because we had too many trees around the building, but they gave our building the best clean ever. Thanks guys!

Prompt response to request for roofing issue -water leak. "Jake"provided excellent service -…read moreexplained the cause of the issue, took photos and remediated the issue quickly. V personable + extremely professional. Highly recommend this company! Thank u Jake!

During solar panel installation, the technician advised the plywood was very wet along one side of…read morethe roof. The roof was only 12 yrs old. They took and provided photos. The solar panel installation was halted. I contacted several roofing companies to get assessments on the issue and obtain estimates. It turns out one side of the roof did not have adequate venting and moisture was being absorbed by the plywood. I met with several roofing company representatives and each provided their suggested way to address the issue...and the estimated costs were all over the map. But when I met with the Absolute Roof Solutions sales representative...I knew I had found the right company. They explained what the issue was, how they would address it and the next steps. They followed with a quote and then a follow up conversation with the Project Manager. They picked a date that was to be rain free. The crew showed up on time and they went about their work. Taking 1/2 a roof is not an easy task but they managed to get it done in the one day...and to get the site all cleaned after, including ensuring all debris was removed from both neighbours yards. Great job Absolute Roof Solutions. It was a very positive roof repair/replacement experience and very happy to recommend Absolute Roof Solutions.

I had my roof done by Simar in Surrey several years ago and it has been fine. His price was…read morereasonable and the roof still looks great. I had him come back last year to touch up some sealing and he only charged me a hundred or so to do it......so I'm satisfied. He works quickly.

We Hired Simar and Save More roofing to put a new roof on our reno in North Vancouver. The roof was…read morecompleted in May 2017. We had a leak almost immediately. We have been trying to contact Simar for over two months and he refuses to answer or return our calls. Since then we have had an envelope inspector do a report on the roof. He found that the workmanship was very poor, and that standard roofing practices had not been followed, causing major issues with the roof. We have a very long list of all the mistakes that were made. We have had several reputable roofing companies look at the roof, and they all believe that it should be replaced entirely. This will be more expensive than starting with a new roof as the old roof will need to be removed. This repair has majorly delayed the rest of the renovation. It has also added costs in terms of drywalling, general delay and also extended rental at our current home. Additionally, due to a bank error, Simar was overpaid $3200, which he acknowledged and promised to return to us. It is many months later and he has not returned the money, nor has he contacted us. We have a signed contract offering a five year warranty. Dealing with Simar and Save More Roofing has not only been very stressful, but in the end it will have cost us additional tens of thousands. We have been nothing but polite and have tried to resolve this peacefully, but there is no response form Simar.