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    Pence Towing Service

    5.0 (1 review)

    Services - Pence Towing Service

    Vehicle towing

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    6 years ago

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    Napa Pro Tire & Auto Center

    Napa Pro Tire & Auto Center

    (1 review)

    Ok, so both of my sons, ages 19 and 22 are driving from Tennessee to Seattle, WA during Dec. 2014…read more Everything is going great as they make their way along I-40 until a wheel bearing burns out on them somewhere outside of Sallisaw. They call AAA and have the vehicle towed to a truck stop in Sallisaw so they can get off the interstate and try and fix the car. They didn't have any luck with fixing it, and actually made it worse. I Googled this Napa location and had AAA tow them just down the street so the shop at Napa could take a look. I was very nervous, I mean we've all seen this movie, two inexperienced young guys breakdown in a small town, they take their car to a local shop, and the repair bill that they get is enough to finance a small country. Not the case here. These guys at Napa took good care of the problem, and when parts weren't available they even drove to the local junkyard to find used ones. They had the car up and running in just a few hours, and all for less than a steak dinner in Amarillo! I was very happy, and incredibly relieved, once the car was off the rack, the bill was paid, and my two sons were back on the road. The fix held for the rest of the trip, and is still working like a charm! Everything went great except for the speeding ticket they got in Oregon, but that's a story for another review... The short of it: Great people! Great service, and a fine example to shops and mechanics everywhere! Thank you!!

    Jody's Auto

    Jody's Auto

    (13 reviews)

    Spoke to Jason at Jody's on the phone on Friday morning around 10 a.m., just about getting my car…read moretowed to a dealer in town for a check engine light, and my car running rough. When I found out they also did repairs, he said they'd be able to get me in and get the diagnostic done on the day, which the dealer couldn't even touch it 'til Monday. So, I went with Jody's. They came and picked it up at my house, with a flatbed, within an hour, got it down there, did the diagnostic, did the fix, and were able to get the keys back in my hands by 4 p.m. The mouse-chewed wires unfortunately weren't covered under my platinum warranty, but they wouldn't have been covered at the dealers, either! I know I got my car back faster, and that the price was probably even a little lower, and I honestly couldn't be more pleased. Hopefully no more un-warrantied issues with my Nissan Kicks, but if I do, I'll have Jody's deal with them. Time to go get some mouse and rat repellent!

    Short story- Lost…read morethe pulley for the alternator belt. Rolled into Jody's at 8 AM. The car was fixed by 9 AM. Great prompt service. Long story- Against my better judgement, I agreed to drive my 86-year-old mother from Tucson to Tennessee in her 2003 Buick Lesabre. The first 1000 miles were thankfully uneventful. But, after leaving Henryetta, Okla. at 6 AM, we had just past Ft. Smith, Ark. when the engine service light appeared, then minutes later a bright red voltage light glared- all with a very emotional Mom in my ear. It was a catastrophic failure. The temp. was maxed out and this is when I threw on the hazards and lowered the speed to 50 mph. The temp. lowered a bit, and I saw that an exit was a mile ahead. Made it to the off ramp at 7:45 AM and started researching service garages. Jody's was right at the exit across the street from a Waffle House. We pulled into the lot which was empty. We thought they were closed. The sign directed me around the corner where I found a gentleman at a computer ready to check me in. We speculated that it was an alternator problem. As I returned to the car I was immediately met by a mechanic, and he drove the car to the garage. The rep. and I discussed whether the high temp. may have damaged the water pump or some seals/gaskets. The rep. returned in a timely manner and informed us it was a pulley failure for the alternator belt. $300. He said it would probably be done before noon. My Mom and I ate breakfast while waiting across the street at Braum's. Not bad and affordable. My phone beeped at 9 AM. The car was done. Incredible- thinking we were out in the middle of nowhere (we thought) and they would have a part locally for a 2003 Buick Lesabre. Never has anyone been so happy to pay a $300 bill. The car made it to the Tennessee destination without incident. Thanks to Jody's!!

    Pence Towing Service - towing - Updated May 2026

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