Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

They did right by us for sure. Communication was great. They arrived when they said they would,…read morethey did what they said they would do.

4/13/23 I requested a quote for a new bay window and some stone work on our exterior. I was told…read morethat someone would be coming out at around 9:30 am- on a day we agreed upon. An hour past the appointment time, I contacted Campos and was told that the estimator would arrive "soon". The guy did finally show up and was pleasant. We got a quote of nearly 12,000 dollars and we have already spent 3,000 on the window itself. The quote was odd- just a bulk number- no break down of costs so really- we had no idea what we would have been paying for. Plus we were directed to choose stone from 2 sites- neither of which had pricing. Things that make you go "Hmmmmm. .." I requested a breakdown and was told I would get it- but I still have not. At this point I'm not interested. Added to our quote was a little "extra" regarding plywood- if plywood was needed- they would charge us 250.00 per sheet when we know the retail is only around 55$. I understand that the company needs to make money but that is quite a mark up at several hundred percent. As my husband put it- he was skeptical of the entire quote based on that alone. I'm sorry that we cannot do business. I don't doubt the work based on other reviews but I can't seem to get past even the first hurdle.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

Complete rip off, charged for services that were never done, said they verified our insurance…read morecovered things that was a lie. Amount of sq ft claimed to be cleaned was bigger than the whole house, said they cleaned the electric hot water heater, we don't even have one, not even worth the phone call. Run, do not walk away from these people. Zero stars...................

FastPro came to us at a very challenging time - after a house fire. The contractors they brought…read morein did quick and fantastic work, and we would definitely use again. Only issues were some poor communication at the start of cleanup, the most emotional time of the process for us; and some billing problems at the end - we had the help of a public adjuster, but it's important to keep good records. Our first time with anything like this, relatively small, thank God, we had a LOT to learn. If it's your first time, too, be prepared for it to be a LONG process, even if it was a relatively small disaster. Our adjuster warned us that it could take 4-6 months. For us, work was all but complete in a little over 2 months - last job finished 6 mos after fire following 3 month pause for insurance supplement to come through and holidays. Took 2 weeks for for adjuster and insurance to coordinate inspection, insurance company to release settlement funds, and crew to get in to start cleanup. Keep in mind, this was FAST - it usually takes longer. And last billing issue was not resolved until 7 months out. After the bumpy start, staff from FastPro and subcontractors were kind, helpful, and most importantly got the job done well and in a reasonable time frame and they did a very thorough job!

We have used FastPro and referred them to many satisfied clients. Highly recommend them for any…read morewater, mold or fire restoration/clean up needs!!!!

Basement Waterproofing Systems was excellent to work with. I called them to evaluate my entire…read morebasement after a particularly rainy spring and summer in 2020 resulted with mold and mildew crawling up the walls, furniture and everything in the closet; also resulting in a huge crack running across the floor in the back of the basement. All this happened 6 months after we purchased the house. BWS excavated, added pipes, a new, bigger, more powerful sum pump, and a window basin. They sectioned off the rest of the house, and performed the entire job in two days. They cleaned up pretty well too. I'm happy to say 6 years later, no matter the weather, we haven't had one problem related to water proofing. They offer a lifetime guarantee of the work.

We moved into our home almost 4 years ago and had these guys come out and waterproof our basement…read moreand add an egress. They were very quick, thorough and its been completely dry now for 4 years.

Last July I had to file a homeowners insurance claim with my old insurance company Encompass…read moreinsurance for a pin hole leak in my hot water pipe . It destroyed my finished basement. I thought it was fine but last month I went downstairs and noticed a paint bubble in the paint under a section of drywall in my ceiling down there. After further inspection I noticed that they did not replace the section of encased wood they cut out because of needed mold removal. also they did not re wrap the air duct behind that drywall as required by PA building code. Before my Lawyer files a civil suit in court seeking damages I would like to give them one last chance to fix it at no cost to me . The damage is a result of improper repair by the company the address I have is Mark Steigerwald Claims Service Consultant PO Box 660187 Dallas, TX 75266-0187 518-480-2823 Toll Free 800-588-7400 extension 5184802823 mark.steigerwald@ngic.com I have lost access to use the space because of this improper repair as I am afraid mold will grow now and I am not in the best health condition and if mold does grow from as a direct result of the improper repair my health would drastically worsen. I am adding this bad review here also because Miller restoration is the company that acutally did the repair and they did it inproperly thus the new damage is a direct result of them not doing the work correctly.

The folks at Miller were extremely professional and easy to work with. Phil (the owner) and Steve…read moreF. were very helpful. Steve came out promptly and assessed the damage. Equipment was set up and monitored regularly to mitigate the damage from my hot water heater leak. I will gladly recommend them for your restoration needs.

I'm very picky so I got 4 estimates. Stump's had the lowest price out of all 4. I paid $21,000. The…read moreother guys were quoting me $25-31k. I live in a very well to do neighborhood and unfortunately, these guys will look up house values and charge accordingly so while some neighborhoods will get $10k decks, not mine. If I was living in DC suburbs then they'd charge us $50k for the deck. I got the PVC Aztek material with metal posts. The guys did the job in 2 days. I was worried when I saw scuffs on my new deck the day after install, but Luke came to buff them out. With Aztek, you have to be very careful about scratching the deck with furniture so I've yet to put anything on my deck! We rarely eat out there anyways. We're not outdoorsy people.

May 2025 I used Stump's Deck to revitalize a 20 year old composite screened porch and deck…read more Stunning in this day: they did the project for the price they quoted, they showed up on time, were efficient in their work - zero on-job slack, and created a wonderful product that is a significant upgrade from the deck they replaced. In both solidity of structure and also presentation. The workers were pleasant, tidy, cleaned up each day, and assisted working through some unknowns that cropped up. I used high quality lighting, and porch rail which included a flat top for drinks, and also LED lighted from underneath. I am not prone to writing reviews, generally, but where work is especially good it should be acknowledged so their business can expand. The design and quote phase introduced some new ideas to my intentions. Kevin, MIcah, and Jose did a great job on-site. Based on the back deck/porch experience I am considering a front porch overhaul as well.