Honest review for the parents: your kiddos are going to love it, and you're going to love the nap!…read more5/5 Been told about Gymboree for a while now and I've been too busy to schedule a day to come in... Today though... was the day! Our kiddo absolutely loved the play area, he didn't stop once for the 45 minutes he got to play. We scheduled an open gym play time and our son got to mingle with some other little, as well as got to get his energy out. What I loved was the owner/staff at the front. Can I say absolutely respectful, welcoming, and just prioritizing the kids safety and well-being. While we were all getting ready to join in, we got to introduce the parents. And the kids got ready to go in. Meanwhile she was busy at work cleaning the areas to make sure that the kiddies were in a clean play room. Plus once a month they rearrange the area to incorporate more styles of play. They have different memberships online and you can text for availability, which is how we were able to confirm availability for the day! For parents with kids in early intervention programs, this is a great place to bring your kids for therapy. For other kids without a therapy need, this allows them to teach and influence other kiddos who need that influence. Definitely will be returning in the future for more fun!

Love this place! Lady at the front desk is so personable, enthusiastic, and really makes you feel…read morewelcome! This place is also cleaned and organized. Will definitely be returning! Thank you for your amazing service.

My daughter started at Kiddie Academy earlier this year and has been thriving and getting new…read moreskills quickly! I was nervous about her starting daycare but she absolutely loves it and is learning new things weekly! We absolutely love the staff. The teachers are so caring and attentive. Big shout-out to Ms. Elizabeth, Ms. Samira, and Ms. Kelsey, they make our daughter so happy and well cared for. The owners Erin and Andrew are incredible and very attentive. It's been a great transition joining Kiddie Academy and we look forward to continuing to have our daughter attend through her childhood. I highly recommend!!!

Beware! I pulled my child because they put a weighted vest…read moreon my child without our permission. Loved the teachers but the owners were money hungry and willing to do anything for their reputation.

Milestones has been an amazing preschool experience for both of my children. This preschool is…read moresafe, provides a warm environment and has a wonderful curriculum as a first step into your child's education and development. The service you get is great and the pricing is absolutely fair for the way Milestones delivers. If you are not sure where to send you kids to preschool Milestones is a great choice.

Too much money for the service that you're getting an overall super super bad, bad food and he…read moretreated children better

We enrolled our little guy about 5 months ago and everyone here has been great! It was a little…read morerough in the beginning (drop offs) but the teachers are very accommodating. Special shoutout to Ms. Celeste and Ms. Courtney- they are amazing and soooo good with our little one! It's been great to watch him grow and we love the picture updates we get :)

This place is amazing mr. Mark is the best my son is excelling all academics. This place is highly…read morerecommended in my book

Primrose is a wonderful school. My daughter has been there since it opened and loves it 1.5 years…read morelater. Primrose has nurturing teachers, convenient pick up and drop off times, a diversity of healthy snacks and meals, compassionate administrators, and a lovely community of parents. They have date night options as well as camps for school breaks for my older child. Their curriculum is fun, creative, and developmentally appropriate, with dance and sports extras. My 4 year old has school readiness skills and phonetic awareness that rivals what my son, who attended a play based day care, had at the end of kindergarten. As a full time working mom, I am so impressed by the school and thankful for this high quality and reliable care.

We have had an outstanding experience at Primrose School of South Reno. I cannot recommend this…read moreschool enough! We transferred our toddler to Primrose when they opened in October as we were not satisfied with our previous care provider. Enrollment in Primrose is the best childcare decision we've made for our daughter. Her vocabulary, both verbal and through sign language, greatly improved after enrollment. The toddler lesson plans are fun and educational so she's constantly surprising us at home with what she's learned in school. We are very pleased with her progress. Primrose uses the Procare application to update parents throughout the day and send general school notifications. We receive updates regarding our child's diapering, nap times (she consistently naps on her cot for 2-2.5 hours) and how much she's eating. We also get the occasional picture and she looks so happy in each one! Primrose provides a balanced meal plan and I'm satisfied in knowing my child is getting all the nutrients her body needs. She loves the food and has expanded her palate. I'm happy she finally likes noodles too! Honestly, she eats better than I do during the work week! Also, the chef is very friendly. My daughter waves to her during most morning drop-offs. I'm told they often wave to each other during the day since the toddler classroom is across from the kitchen too. I love how much fun the chef has with the children too. The school has a great security system which is important to my husband and I. You are unable to enter the building without a code and the outdoor play areas have tall rod iron fences. They practice monthly fire drills too. We are 100% confident in our daughter's safety at Primrose. Regarding cleanliness, teachers are cleaning throughout the day, they purchased electro-static sprayers to disinfect twice per week, and there's a cleaning company that comes in 5 days a week to sanitize high touch surfaces. I believe there are also air purifiers in the classrooms. It is clear that Bethany and Alonzo, the owners of this franchise location, are passionate about childcare and education, as are the Primrose teachers. They are all dedicated to the children and present a fun, caring and educational environment. I love the updates and conversations I have with them during pick-ups. I can't rave about Primrose School of South Reno enough. We look forward to long-term childcare with this school and feel blessed to be a Primrose pioneer!

Between poor management and the decision to retain staff who have misrepresented situations…read moreinvolving children, we no longer felt comfortable or safe leaving our 3-year-old in their care--despite having been part of the program since infancy. Over the course of two months, our child was negatively impacted to the point that they are now fearful of "teachers." When we raised concerns and requested a change in staffing, we were met with significant resistance and, at times, blame directed toward our child rather than accountability from the adults involved. While the facility does have cameras, they do not record audio, and parents are not permitted to review footage involving their own children upon request. Based on our experience, we cannot recommend this facility to families seeking a safe, transparent, and supportive environment for their children

From the owner: Small Strides is a privately owned, 4-star (QRIS) preschool and infant toddler nursery with three…read morelocations in Reno-Sparks, NV. We provide high-quality education to the children of our community while encouraging them to grow in confidence and curiosity. Our Rancharrah location (5431 Kietzke Lane in Reno) has 11 classrooms to support 150 students, a large indoor play space, and two outdoor playgrounds. Ages 6 weeks to 6 years welcome!

Both of our children have been at TLC. Initially just our daughter for six months but now she is on…read morethe elementary campus. Our son is still there and he absolutely loves it. The teachers and staff are excellent. He is learning French, Mandarin and Spanish and can already say some phrases in these languages at 2.5 years old!

All 3 of our boys come out smiling every day. Love the teacher/child ratio and the prep they do for…read moreentering kindergarten. They come home wanting to look at books and are engaged!

My daughter went to Small Strides for a full year and it was an ok experience. I'll be talking…read moreabout the location that they have in the Rancharrah area. My daughter started going at 3 months old and the baby room that she was in was incredible. The main teachers in her classroom in the morning were on top of it and overall the classroom was very organized. OH, and we loved receiving her art work. Despite the crazy schedule the teachers had with these newborn babies, the way they were able to insert art time for memories I was definitely delighted how they did it all! Now talking about the second classroom she transitioned to as she got a little older and meeting her milestones, her teachers in that classroom were also great! I loved how they all knew my daughter's schedule and were on top of it. And in both classes, I really appreciated how they informed me right away or my husband when stuff happened. Now I'm going to talk about the cons in this paragraph which explains why I'm giving this place a 4/5 rating. It was frustrating when my daughter's things got misplaced from other kiddos and this happened a lot. They reminded parents to label and whatnot but things started to go missing. Another incident is when there was an issue with a staff that I just had to address with the owner and I was glad it got handled well because as a parent, no parent should be coming in feeling unwelcome and uncomfortable. And lastly, towards the last two months of my daughter's stay, she has gotten bit at least 10 times. My husband and I let it go and just kept letting it go until we finally addressed it to them but then on her last week it happened. Her marks were awful and I was not happy but I let it go since she wasn't staying there for long. Overall, I do appreciate the teachers who cared for my daughter and all their hard work they provide for all these kiddos. It was an ok daycare experience but I am so delighted to be a SAHM now and be with my kids under my care.

First off let me say that we didn't realize how great Small Strides daycare/preschool was until we…read moremoved out of state or how difficult it was to find a daycare that met the level of expectations that Small Strides had set. Needles to say, Small Strides set the bar very high. We had our son in Small Strides at 3 months as a first time mom, it was a nervous experience. However the teachers are very nice and caring, I went in the middle of the day to breastfeed and all the babies were well taken care of and happy. At the time (it may have changed) they didn't use swings or bouncers for the babies, because the owner felt that the babies should be held if/when they get fussy. And it's just too easy to put a baby in a bouncer or swing and leave them there. I never thought about it, but so true and I loved this concept. Our son was there until he turned about 2.5 when we moved to NJ. He learned his shapes, had learned how to count to 18 (in Spanish and English), knew his colors (in English and was beginning to learn them in Spanish), and so many other things. While the kids did get free play time, whenever my husband or I would show up unannounced it always seemed organized. Kids rarely were just running around in complete chaos and most times were engaged in a group activity. Because the daycare was small we knew all the teachers, and they all knew the kids by name even if they weren't in their assigned classroom. This made it easy for our son to transition between classrooms, and truthfully, he walked around like he owned the place lol. We saw the same teachers for the most of the entire 2+ years that we were there, which says something about the owner and the facility due to what seemed to be low turnover. The Owner/Director was always available and worked the front desk in addition to being involved in the classrooms day to day if needed, so any issues you could always reach her. And because she was always at the school and involved, you could tell that she had a vested interest in ensuring that the teachers and students had what they needed to succeed. Not to mention she knew every kid by name. While there isn't the new technology that some larger daycares have (online video that parents can tap into or tablets to send parents reports and pics), this is a definite plus (having now experienced a daycare with this technology). Filling out the kids daily report each day and evening allows you to meet and get to know the other parents and kids (making it feel more homey and safe) and the teachers are much more engaged with the kids since they aren't on the tablets all day updating the kids logs. Though there isn't online viewing for parents (at that time)video , they do record all the classrooms, so if there was ever an issue the owner and parent can review the video records. We've come to find that many of the daycares have the online viewing option, but don't record. So if something were to happen, and unless you were watching at just the right time, you would never know. The online viewing is really just a false sense of security in my opinion. We can't speak highly enough of Small Strides and are still in search for a daycare/preschool that meets these expectations.