We were out of town from the USA and my wife had a bad pinched nerve and migraine. They got us in…read moreright away and went above and beyond not only providing massage, but recommended acupuncture which really helped my wife feel immediately better and we were able to resume our trip. Amazing people!

If I could take a bath in one thing, it would probably be pasta, just like in Patch Adams. And, if…read moreI could lotion up with one thing afterwords, it would be the sunshine of your love. Since I can't do either of those things, I'll have to settle for other alternatives. Waterloo Body Station has a great set of other options - organic, made in England, au natural products. Beautiful body butters and handcrafted soaps. Buckwheat pillows and scrub clothes. It's all a bit pricey, but beautiful as butter baking in the Bolivian sun. Smooth and creamy, the goodness of the Earth. I haven't bought anything, but if I want some damn nice hand creams, I know where to go. The staff was also quite friendly and nice like the characters of Sesame Street minus the high-pitched voices and hirsute costumes. As I understand, they also do massages and other such bodyful delights.

Wow! Rita is amazing!!! I went in for a wax and from the beginning Rita was so friendly and…read moreknowledgeable! She even came out of the building to help me find her salon because I am new to London and was unsure where to enter. The wax itself was also great, as Rita uses a lavender wax that I found significantly less painful. Overall, Rita did a great job and I will 100% be returning! Xx

A small new boutique salon right in the heart of bankside. Very sweet mother & daughter who were…read moreaccommodating and fun to talk to. Had a great attention to detail but still worked quickly. I got a beautiful sparkly shellac manicure! Brand new store so all their equipment, materials, polishes, etc are brand new. Place was very clean and pleasant to be in despite being downstairs from street level. Definitely recommend! And will be back for my holiday manicure. Book directly rather than through treatwell as it is cheaper. Currently (November 2016) it is cash only but their machine is on its way.

I've gone 3-4 times and I love it. I've been very happy with the pro services. Walking in can seem…read moresort of like who do I talk to but really it's a spot where all the people are working and someone will offer you a seat and then the tech will come collect you. Services are very good, I've been very happy. Would like to recommend the waxing services, as that's what I've had done. You'll be happy! Elephant & Castle tube station. Cheers!

Rita is amazing. She did such a great job on my mani/pedi. The place is small and run by just one…read moreperson, but nice thing is you get her full attention while you're there. I'm usually weary about new places as I've had bad experiences at some salons cutting too deep into the cuticles and making it bleed. I explained my concerns to Rita and she was very careful in her work. Will come here again.

I am an ex- hair salon owner and was a popular hairdresser so I know what to look for in a good…read morestylist. I did my research into finding a new salon when I moved here and even tried a couple. I have fine, curly hair and want smooth, shiny hair which is often difficult to achieve until I met Jair. Now I have a brilliant stylist just down the road from me and who understands what I want. After I have visited my hair is always the best its ever been. Prices are very reasonable too! Thoroughly recommend.

I'm a bloke, so the intricacies of good hairdressing are a bit wasted on me, both in terms of…read moreappreciating their technical skills, as well as the fact that I never ask for anything more complex than a wash and cut. With that said, I've got a reasonable eye for when a haircut is good, and when it's dire, given that I have to endure the new barnet for a couple of months. Jair (I'm assuming is the owner's name) was friendly, efficient, and most importantly gave me a good hair cut for a very reasonable £15, which by London standards seems fair to me (I'm used to paying 20+). No complaints at all, definitely one of the better places in the area for a cut.

Fantastic experience!! My lady was so friendly & quick but…read morethorough (hello, perfect mixture). She explained about how the wax is homemade in Brazil & also has homemade exfoliators. 42GBP for a Hollywood was which basically covers everything but the belly line. She offered me a shot prior to going in - that was a first and it was a very welcomed first. She also offered me a little candy. Literally, the whole experience was wonderful from beginning to end. Take note: it was a cash only place due to the smaller second location, but there's an ATM right in front of the building. Great communication through text or email! I'll definitely be back!

Very friendly and accommodating! They took my appointment request even though they were technically…read moreclosed. Perfect treatment. Will come back to them.

Odd behaviour from the waxer, inappropriate touching when I had a bikini wax done. Unfortunately it…read morewas my first wax so i was unaware that it was irregular. Since then i have been to other places, although it took a while since the first was such an unpleasant experience. Additional to this the staff seemed unaware that their voices carried in the halls leaving rude comments in the air. Wax was decently fast, but as i say highly unprofessional behaviour from the staff. May be due to the location? But still unwanted, unconsentual touching!

The only place I would go for my waxing, the rooms are so relaxing, the wax itself as pain free as…read morecan be and I therapists are the best I've ever had. The wax they use smells great and the rooms are decorated at match the smell, I was in the chocolate room and had chocolate wax used on me. Luxury isn't a word usually associated with waxing but they have managed it.

I love a massage. I get them from time to time, but really I - and anyone else who sits behind a…read moredesk for 9 hours a day - ought to get them regularly. Relax is really handily located in the middle of Covent Garden. It offers chair massages, which are good if you only have a few minutes (or a few £), but the upstairs area is where they do the full-on stuff. It's big, open, modern and inviting. The massage rooms are dark, quiet and - well - relaxing. My boyfriend and I booked in to get sports massages at the same time, and they ended up putting us in the couples massage room. I thought couples massages were for fancy-pants aromatherapy relaxation sessions, not elbow-in-your-butt-crying-in-pain-but-the-good-kind sessions. It was amazing. We're going back next week.

True to their name , they make u feel relaxed and welcomed. Try the 30 min chair massage it is…read moreworth every penny!! And ask for Paula or Jo Jo, don't let their petite exterior fool u these girls got some power on them.

This is the best place to come for waxing - as someone who has been getting waxed for almost 10…read moreyears and have gone to a variety of places, it doesn't get better than this. Tracy is an expert and knows what she's doing and is meticulous, friendly, and will make you feel comfortable. I wouldn't really describe hair being pulled out of your nether regions pleasant, nor comfortable, but this is definitely the best experience I've had. I've been here twice and will definitely come back here again on every trip to London. Sugaring is less painful than the hot wax, and is less irritating to the skin and seems to result in less ingrown hairs. After the sugaring, Tracy goes back with a magnifier/light and tweezers to make sure she gets all the strays. You'll almost be wavering between "when is this going to be done?" and "I'm so glad she's so thorough!". You can make an appointment by calling on the phone - I wish they would take appointments online, but it's okay. Cash only (at least for now), which is a bit of a bummer since I try to go cashless and avoid ATM fees, but I bit the bullet and took cash out just to come here. Sugaring is £45 but worth every penny. 5 stars!

Haven't been for a while. Great to get back to Tracy (OK and Jose!) and have everything done…read moreproperly - what a relief, & have a good chat and catch up...

Short story: do NOT go here, just DON'T DO IT. They will mess up your eyebrows, and then try to…read moreup-sell you into buying an upfront, prepaid package for them to fix their mess. Don't fall for it like I did. The full story: I have now been to the branch at 56 Neal Street, in Covent Garden twice, and am very disappointed in my experiences so far. I've been getting my eyebrows threaded for years. I have thick, Indian eyebrow hair, so it is not particularly tricky to figure out how to shape, nor am I a particularly demanding or picky customer - and generally I never, ever complain. My hair grows really quickly and I get my brows threaded every 3 weeks, so I'm usually a loyal and appreciative customer. During my first appointment, which was meant to just be a routine tidy up - I was made to feel that my "eyebrow problems" were my fault - i.e. my hair growth wasn't even, and that I would need a few more appointments to get things "fixed up". It's fine I thought, maybe it IS me - even though I've never had that comment before. I also got suckered into buying a 6 visit package for GBP75 for my threader to "fix my eyebrows". I regretted my decision as soon as I walked outside and took a closer look at my eyebrows. I left the salon with wayyy too much hair taken off the arch of my right eyebrow (think perma-surprised face level bad), and with a right eyebrow noticeably thinner than the left. Before my second appointment, I left 4 weeks of hair growth to give the threader a bit more hair to work with. This time (different threader), it was an even worse result. Patchy, uneven brows, and noticeable, random patches of hair mysteriously left untouched that are not in line with the brow shape. One of my friends described it as a "before" picture, that's how bad it was. My threader also spent a large part of the appointment tweezing, instead of threading. While I totally understand getting in to do individual hairs with a tweezer, this was more than that - she tweezed large patches of hair. The reality is, I don't pay for a threading appointment to get tweezing instead - I can do that myself at home! Hard sell tactics maybe? To ensure I come back soon with even more patchy and uneven hair growth?! So now I am GBP75 light and with crazy horrible eyebrows that I need to pay someone else to fix!

I stepped into this establishment on Saturday 26th September to be meet by the staff informing me…read moreof the treatments they provide (waxing/threading). In deciding to have threading done i was told about an eyebrow treatment they provide which, although hesitant decided to pay a deposit (£250) for the treatment that i would have done two months (November 28th) down the line due to availability. In thinking about it over the weekend and speaking with my family i decided against this treatment and called this morning (Monday 28th September at 09:35 am) to ask for a refund and was refused. I was informed that they do not offer refunds (where there was no notice on the walls or none of the staff were willing to keep this vital piece of information from their customers, i will never know). It makes me very angry that there are company's out there that operate in this manner. I have been told to call tomorrow and speak to manager regarding my complaint, which only prolongs this even further. I am posting this message here today so that no one else goes through this.

i am not going on and on about my story with this hairdressers…read morebut please dont waste your money , and also at the end they try to tell you to buy there shampoo conditioner which comes to 50 pound . Useless hairdressers avoid

From the owner: We specialize in Redken colour. We also use Schwarzkopf and…read moreL'oreal, Paul Mitchel & Fudge & the amazing Aamrgan Oil Shelly is an excellent, highly recommended stylist and Attika, our beautician is as clients tell us "exceptional" She uses Biologique Recherche product her treatments include Duolift, Microdermabrasion, Australian Hot Wax , OPI and ESSIE.