I used to think SWCC was the best pediatrician office until a few months ago when they terminated…read moredoctor patient relationship with my kids because of an unpaid $59.00 bill I did not know I had. My kids have been here since they were born, my son 15 years, my daughter 17 years, and just like that, they terminated my kid's relationship with their pediatrician for an unpaid bill. No one will talk to me, no one will call me back, they ignored my appeal that I had to submit online. When I tried to send Dr. Hanson an email through my pt portal asking him if he knows what the office is doing, I received a response from someone telling me that billing followed proper procedure. They send me letters I never received, probably because we don't check the mail very often, all our bills are paid online or through the bank. I'm a pediatric nurse, my husband is a nurse practitioner, a $59.00 bill is no problem to pay. And when I did find out I had the bill, I paid it and when I called the billing office to tell them I paid it she said " oh, no, when did you pay it? Oh, you can't do that. We will have to return it to you because it went to collections. You cannot pay it" yup and the office returned the payment to my bank. Like I said, nobody will talk to me. Nobody will call me back, they don't care, and they don't care about the message that they send to my kids that they're so easily disposable. I can't even express to you how disgusted I am, so disheartening and beyond unprofessional. There is no way SWCC can justify what they did.

My family and I have seen Dr.McNair since my daughters were newborns. Her bedside manner is…read moreamazing! She's on top of their health and is more than willing to answer any questions. What I do love about this location is that you can get same day appointments very easily. There are plenty a pediatric doctors that have same day openings and due to this I've met several of the doctors at the practice. They are all amazing! I highly recommend Southwest Childrens Center you won't be disappointed.

We love Dr Kaldas and have been with him for 11 years. His best interest is always his patients. He…read morelistens, he explains, he cares, and if you don't agree, he will accept your opinion and rights. Staff is great, and the environment is clean and well maintained. Thank you for your hospitality, professionalism and care!

Avoid This Pediatrician - Disrespectful, Judgmental, Dismissive, and Unprofessional…read more I had an absolutely terrible experience with Dr. Kaldas at Alpha Pediatrics, and I feel obligated to warn other parents before they make the same mistake of trusting this facility with their child's care. A week after my son was born, I brought him in for his first appointment while I was still recovering from a challenging pregnancy and delivery that not only left me physically drained but also nursing a spinal leak. The moment Dr. Kaldas walked into the room, the visit took a turn for the worse. Instead of introducing himself with care and professionalism, he immediately fixated on my decision to hold off on the Hepatitis B vaccine at birth without even asking why or listening to my concerns. For the record, I come from a family with a documented history of autoimmune disorders and severe vaccine reactions, including Guillain-Barré Syndrome and SPS (Stiff Person Syndrome). I also have a debilitating muscle disease that followed with the administration of the Gardasil vaccine I received as a teenager, so naturally, I wanted to make informed choices for my son's health. Rather than engaging in a respectful and constructive conversation, he dismissed me entirely, shaking his head in disapproval before demanding to know if I had received the RSV and Tdap vaccines during pregnancy. When I answered no, he shook his head again, making it clear that he saw me as an unfit mother rather than a parent making well-researched, personal medical decisions. His attitude became even more unprofessional when he abruptly changed the topic, interrogating me about my education and relationship status - completely irrelevant to my child's medical care. "Did you even go to college?" he asked me condescendingly, only to cut me off when I answered. When I told him I had a degree in Computer Science, he then asked "Is the father involved?" His tone wasn't one of concern - it was the uncalled for judgment on my personal achievements, as if he was attempting to discredit me rather than provide me valuable medical advice to come up with a logical approach to my son's health. The entire visit was riddled with cheesy sarcasm to mask bias remarks - an utter lack of professionalism. This man is more interested in imposing his personal opinions on vulnerable new parents, placating on their fear and protective instincts towards their children, than in providing actual healthcare. A good doctor listens to concerns, educates without condescension, and respects a parent's right to make informed medical choices. Dr. Kaldas failed on ALL fronts. To make matters worse, the office itself was run-down and unclean - completely unacceptable for a medical facility treating newborns. I left that appointment feeling disrespected, judged, and unheard. I paid out of pocket for an appointment just to be insulted and told information that was sprouted from low level thinking. Total joke of a facility. I immediately found another pediatrician to ensure my firstborn child would receive care from someone who actually listens. If you are looking for a doctor who values science, respects parental concerns, and treats patients with kindness, this is NOT the place for you. I strongly urge parents to find a provider who actually cares about children's well-being instead of pushing a one-size-fits-all approach and passing judgment. Do not make the mistake of trusting your baby's care to Dr. Kaldas.

love how they talk to my child they ask him the questions. They always make him feel special and…read moretalk to him. The office staff are super caring too. Most times he has been sick they have fit him in. They are fantastic we have loved being a client with them. We usually attend their new Braunfels location.

My kids started going to this clinic after our previous clinic shut down during the pandemic…read more Getting on the schedule is easy and the staff is welcoming. The waiting area is small with a few seats but the appointments are quick so you won't be waiting long. There is plenty of parking out front or even acorss the street along the sidewalk. My kids had their regular checks up and got their vaccines up to date. They also did a vision test. When we signed up for the new school year and needed a copy of their short records the staff was quick to respond. They also call the day before your appointment as a friendly reminder. I am happy we switched over to Dr.Garcia as our primary pediatrician and look forward to our visits.

My experience with Dr. Tardy as my son's pediatrician has been outstanding…read more My favorite thing about this practice is that it's not own by private equity and as a result, it feels like they actually care. The front desk people are very nice too. I've had no trouble getting same-day appointments when my son has been sick. I trust Dr. Tardy's medical opinion (which he is always happy to discuss), and I've even gotten some sound parenting advice from him. He is also great with babies and tired parents. I'm really going to miss this practice when I move in a few months. It's one of a kind!

Heritage Pediatrics is truly one of a kind!…read more We've been with them for years, and their care is always above and beyond. During their recent flu vaccine drive-thru--in the rain!--nurses with wet hair and big smiles delivered shots right through car windows with kindness and efficiency (it took longer to fill out the form than the shot itself!). The clinic is gorgeous, staff are wonderful, and Dr. Gibson and his team coordinate care beautifully. Plus, the LEGO Broadway Street display is such a fun bonus for kids while parents check out!

Same friendly awesome staff More room means quick call backs…read moreto be seen Parking lot is bigger but is shared with other offices

My 3 kids (9,7&5months) have seen Dr.Garza for years. He is very straight forward and answers all…read morequestions you have. All of the office staff is polite and respectful. Ive never had a bad experience with them.

We followed Dr. T to this location, but with his retirement coming soon we met with a new doctor…read more Dr. Richards made our first visit great! My son can be shy around new people, but Dr. Richards was warm and friendly with a big smile!! He answered all our questions and provided a plan for our son's future with his seizure disorder. I'm so pleased to continue seeing my son's new doctor and for a bright future. If your looking for a new doctor to treat seizure disorders and other neurological disorders I high recommend Dr. Richards.

The first few times we went we were greeted, treated so well, everyone was nice and friendly, acted…read morelike they actually cared about my 2 month old. Then without my knowledge our insurance was changed and no longer accepted by this office. I frantically called to get it changed back, and I was successful in doing so. Called back and despite having severe medical issues and not being seen in a month, they couldn't fit us in for another month. To have a sick baby and have these people pretending to care this whole time, then once it's not benefiting them, they had no idea who he was anymore, nor did they care that he is still struggling. Now I'm left back at square one trying to find another office who will act like they care for my child.

I can't say enough nice things about this office. Everyone is so nice, the office is clean and the…read morebest part about it is they always have time to see you. Dr. Leiloglou is so patient and you can tell he truly cares about the kiddos. We've been dismissed from 2 other offices for delaying vaccines, and I have peace of mind that this office won't do that to me. I wish everyone's kids could go to Wonderkids

We're happy here- staff is great at building rapport with my kiddo and helping him feel…read morecomfortable. I also appreciate the "sick" and "well" sides of the waiting area!

Here for my son's doctor appt. I love this faculty, the receptionist is always so nice and quite…read morefriendly when assisting you. I also enjoy the WIC office they have here. Super helpful with anything for me and my son. I enjoy the kiosks instead of having to wait in a line and writing on a waiting form. I HIGHLY recommend Dr. Hilda Rivera-Santiago for anyone's little one. She's very good with my son and informative about health concerns. Her staff is very clean and professional with my son. Very neat and careful with his shots and checks. Never have to wait long to be seen.

My son is 11 months old and we went to go get his formula for his last month (12monthe) the front…read moredesk at WIc refused to issue it and refused to schedule him appt said he had to go through recertification and that was not the case. we went to the Flores location WIc and there supervisor helped us got my baby the stuff he needed and rescheduled his certification appt to after 1 like it was suppose to be . Even when we got here we realized potranco location froze the card and was still doing things on there and that they shouldn't have. The lady at the desk name was Kassandra very rude , not helpful, and should not work with infants and the state if she doesn't have a kind heart.

I love this Dr office so much!! I went here when I was a little girl and I finally had my first…read morebabygirl and am currently taking her here. Dr.sheik is wonderful and Dr. Sam is amazing, she really connects with the kids. The ladies in the front office are sooo sweet and always available to try to lend a hand where needed.

I have been seeing dr Sheik for my kids for 2 years , but they changed their policies regarding…read morevaccines. I usually delay vaccines for my kids, and it was never a problem. But recently my kid needed doctors approval for PT and they refused to sign it until my kid is vaccinated, like they told me, we cannot make any appointments with a doctor if we don't vaccinate or on a different schedule for vaccines. So right now, my kid cannot get PT services until I find a new office and a new doctor. So they don't care about your kids and their well being. All they care about is getting your child vaccinated. I was never an antivaxxer, but this is why antivaxxers don't trust doctors anymore.

So happy I found a pediatrician that is willing to work with me and the vaccination schedule I have…read moremy children on. Love the friendly and efficient staff; and clean office.

Moving to Texas I was looking for a good pediatrician for my then 5 year old son and thankfully I…read morefound Dr. Sneed on the first try!! I absolutely LOVE her. She is by far the best pediatrician I have ever had for our son! She always makes time for us I never feel rushed and she knows her stuff!!! Definitely recommend this office 100 million percent!!