1. Peets Jewelers

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Massena, NY

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Peets Jewelers

5.0 (1 review)
PriceyJewelry

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1 year ago

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Paquette's Jewelry Repair

Paquette's Jewelry Repair

5.0(3 reviews)
4.2 mi

I had some family jewelry that needed to be resized and have some stones replaced. So I went to a…read morelocal jeweler who was easy to find in Massena. Big mistake. They wanted to charge me $1200 to get the ring back to a usable condition so I decided to buy a new ring using the stones. I wasn't going to stay at a jeweler who was overcharging so I looked for another Jeweler I found Paquette's a few miles west of town on 37 (I know yelp gives an in town address for Paquette's but they have moved to a shop next to their home on 37, the phone number is still the same). He did such a wonderful job on the new ring purchase for half what the other jeweler was going to charge that I ask him about the repair on the original ring. Instead of $1200, they did the work for $147. It ended up being more since I could afford to use better stones since the repairs were so inexpensive. If you are anywhere in the North Country it is defiantly the place to get a quote from before you chose anywhere else. Oh, and the new ring? He doesn't have a lot of stock, but he gave me the website of his supplier, I chose from hundreds of settings, got exactly the style I wanted and I could have picked it up in a couple days. I was busy so I picked it up a week later. That was less time than it took the original jeweler to get my ring back to me when they doubled the original estimate and I ask for it back

I highly recommend this friendly gentleman. He Has repaired many of my rings necklaces and other…read morejewelry had a very reasonable cost. He also is very fast in the turn around and does all repairs on site. He doesn't send it out.

Mortala Modifications

Mortala Modifications

1.0(1 review)
0.1 mi

I scheduled an appointment on November 8th asking for the 2nd week in December letting this person…read moreknow I was coming from Saranac (which is about 2 hours from her shop). She said she had Saturday the 9th I told her that wouldn't work because it was the weekend it was hectic so she said Wednesday the 6th at 11:30. I said perfect. So today I sent a message on messenger to ask for the shop address no response. I googled her shop and it gave me the address so I drove to her shop because I didn't want to be late for the appointment it was for my nieces birthday. It was pouring down rain got to her shop pitch dark. I messaged both her business page and personal page just to try and get an answer as to what was going on. I then searched for a number because there isn't one on her shop page or business window. Yelp gave me the number in Google search and I hit the call button and it rang and rang went to voicemail it was completely full. I then had to call another place to try and get my niece in and thankfully I did. This lady did apologize for miscommunication and proceeded to tell me that her shop is closed on Tuesday. She did get a piece of my mind. Then said it was nice that I could find her personal number, and not her actual shop hours. Which by the way says she is closed until 1pm on Wednesday so I guess 11:30am on Wednesday would not have worked either. Needless to say I felt like my time, my money, and gas was all a waste of time. I am including the messages, and hours that it shows. I feel she should have done better.

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Mortala Modifications
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Me expressing how I felt about the situation

Peets Jewelers - jewelry - Updated October 2026

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