Lee Winters has always provided courteous, professional, and excellent service. He responds…read morepromptly to my emails and calls. Though obviously a busy man, he has never been impatient or short with me no matter how many questions I ask. The automated emails are not just marketing but actually provide good information and reminders. The year end review email read: "Everyone needs to do an insurance review to make sure they're not missing pieces of protection that could save their bacon." The review email provided a list of life changes that can mean an insurance change is needed. Very helpful! I have and will recommended Lee to others.

I've had a very positive experience with Lee Winters and Erie Insurance. Lee is always available…read moreand promptly replies to any questions related to my renter's or auto insurance.

We have worked with Joan Humphries and McClintock Insurance for several years. My husband first…read moregot the quote and I was amazed at the savings. Since acquiring home and car insurance through the agency, Joan has constantly been our first "go to" for any questions and comparisons. I expect she has decades of experience and can not only answer the questions, but explain how or why. Every year she patiently reviews the policies and my inquiries. She recommends updates (add/delete) based on our needs and changes in the industry. When we call the office, we do not get a robot machine. Someone answers! The service is top notch and the staff are always on her toes! TY Joan and McClintock for a job well dome!

Direct Auto Insurance (Integon Insurance) I have been with…read morethem for many years. I was hit by an Uninsured, Unlicensed Motorist with fictitious tags, and several pending and outstanding warrants and charges (traffic violations) against him. He hit my small car with a jeep and smashed it up; I spanned around 360. It's undrivable and currently in storage collecting fees. I'm doing this review because I have been paying for Uninsured Motorist Coverage for such a time as this. Direct Auto (Integon Insurance) is delaying in paying for my car to be repaired or replaced. The officer said the other driver should not have even been driving. I am really hurt and disappointed that my insurance company that is supposed to have me covered, does not. I thought I was going to die in that crash. That's how bad it was. My car was just paid off, now it's sitting in a junk yard, smashed up and undrivable. I don't know what else to do. I have contacted the General Insurance Co. I have an attorney working with me, but they say the insurance workers are rude and unprofessional. I don't know what else to say about Direct Auto Insurance or whatever name they are going by now, except BEWARE. We pay so much for insurance to have peace of mind, for if something like this happens, we are covered and protected. But instead, we are left alone, almost in tears, trying to figure things out for ourselves. No one ask to be in this situation, but here we are. Hopefully, Direct Auto (Integon) will reconsider and review the information sent to them; and take care of their own. (I will be fine if they reimburse me for the years of Uninsured Coverage that was paid) :) Well, Thank God I'm still alive. Be Bless.

Anthony is kind and knowledgeable. we have used him as our agent for 8+ years. we trust that he…read morewill be on top of our needs all the time. it's refreshing this day in age to find someone who works hard, has strong work ethic and will do all he can for his client.

Grateful to have found Anthony at Wake Forest Insurance. We live in WF, and our home and auto…read moreinsurance kept going up. We saw a recommendation on one of the local pages, so we gave Anthony a call. He was able to search through a ton of companies to find the best price for the most coverage. Would highly recommend. He truly cares for his clients, and puts their needs first. Thank you Anthony!

Spent a week trying to get a quote from them. MANY emails back and forth. MANY of my emails ended…read moreup in their spam box. I tried to schedule a telephone call, but it was impossible. I can't image what a nightmare it would be if I actually needed help with a claim! Maybe the other agents are better, but Tracy Jones dropped the ball.

Great hometown insurance company. They're what you think of when you're looking for personal…read moreservice. As an example, they regularly shop my insurance around to make sure I continue to have the best rates available. Always available to answer questions to. Real professionals. Can't be happier than I am with Durfey-Hoover-Bowden.

I can only share MY experience, and today, Eric Dougla's employee, Amanda Mallory, took it over the…read moretop for this paying client. READ ON!!! To be clear YOU ROCK! If I never tell you again, you did a great job THIS day in my eyes. I was NOT in the mood to continue sitting, waiting and figuring on when I can get that car back for Toyotas recall nightmare. THANK YOU AMANDA MALLORY for being prompt and doing EXACTLY what you said WHEN you said you would!!! It is SO refreshing to get customer service that actually serves, and does not further complicate or piss off a paying customer. I applaud you, Amanda! As simple a task as it was - emailing cards - and making sure to do it WHEN it was needed - lady, you're alright with me. Kudos on doing not only what you're paid to do, but what you're EXPECTED to do - and you did it with a smile. I don't even live in that area any more, BUT due to the prompt and PERSONABLE service I've received, I refused to find a local agent. They do it by phone better than some do in person. YAY ERIC DOUGLAS...you hire GREAT people!! And I oughta know, because I interview and hire people for a living. HA! Keep it up, Amanda!

We had an unusual and frustrating situation that involved our daughters insurance status with the…read moreDMV. We took our concerns to this office and were delighted with the service we received. Our problems were resolved in a matter of minutes.

Highly recommend Watchmen for your insurance! I didn't really understand what I needed for my car…read moreinsurance or what to look for, and they did a great job explaining the different options and found me a better price than I had before with better coverage. Super friendly & helpful insurance agency :)

Billy Gooch was my agent. After multiple attempts to change my policy I had to have my brother in…read morelaw call him and demand he return my calls. After several years of horrible negligence I canceled my policy when it was time for renewal. Even though I signed the cancellation documents, I was still charged for 4 months on a canceled policy. I had ti change mt banking account in order to stop the charges. I have no idea why this company has a 5 star rating. If I could upload my email correspondence on this site I would. I had homeowners, multiple car insurance and renters insurance. My address was incorrect, I dropped my ex husband while we were going through a divorce and he was able to call and get added again. I paid for his insurance for months while he was living with another woman and Billy refused to return my calls to remove him. After charging me for insurance after I canceled my policy I've asked for a refund for the 4 months they refused to stop withdrawing money. I was told I needed to contacts state auto myself to get refunded??!!!!! Worst experience I have ever had with any service anywhere! I had roadside assistance, the two times I called for service I was out of range for service. A bunch of misogynistic men running this company. I've also written a letter to Dave Ramsey and forwarded all my email correspondences as he was the reason I went with them to begin with. BEWARE!

We switched to Barber Insurance last year and honestly wish we had done it sooner…read more I didn't realize how little I understood about our coverage until they walked us through it. They explained everything in plain English, answered all of my (many) questions, and never once made me feel rushed or pressured. It felt more like sitting down with someone who had our best interest in mind than a typical insurance conversation. They also found a couple of gaps in our coverage that could have been a big deal down the road. That alone made the switch worth it. Any time we've needed something, whether it's a quick question, proof of insurance, or reviewing a policy, they're quick to respond and super easy to work with. It's just nice knowing there's a local team you can call who actually knows your name. Highly recommend if you want insurance to feel straightforward and stress-free.

I have been working with the team at Barber Insurance (Mark, Dawn and now David) since we moved to…read moreNC 13 years ago. They are outstanding. They have the benefit of a wide network of insurance providers, but still maintain that family business approach. They know their customers by name and personal service is their focus. I recommend them to anyone who asks.

Douglas Robertson is what's missing in the world. Honesty, immediate response, answers to your…read morequestions, and just overall great service. I highly recommend Able Anchor!