The practice feels heavily politically biased, which is inappropriate for a pediatric setting…read more Families should not be exposed to political agendas through staff attire or office décor, or various stickers on laptops when seeking healthcare for their children. In addition, there is a strong, one-sided approach to vaccines that leaves little room for parental discussion or TRUE informed consent. Parents should not feel pressured or have their rights minimized when making medical decisions for their children. A pediatrician's office should be neutral, respectful, and focused on collaborative care--not political ideology or coercive medical practices. I would strongly encourage new parents and/or current "clients" to go elsewhere.

Great staff, prompt, and excellent with communication. The doctors and nurses never make us feel…read morerushed and always take time to answer questions and thoroughly explain everything.

Dr. Drake-Forte is the best pediatrician in Alpharetta/Johns Creek area without a doubt. I…read moretransferred to her office when my son was 9 months old and i wish i had done it sooner. His previous pediatrician never took the time to listen to my concerns about my sons respiratory issues and always just prescribed an antibiotic for him and sent us on our way. I found Dr. Drake-Forte to be like a breath of fresh air, she listened to my concerns and explained that she was prescribing him an inhaler and was very knowledgeable on management of asthma. I can happily say that after being in Dr. Drake's care my child has been the healthiest he's ever been. Dr. Drake's knowledge in medicine and her compassion to help babies (and parents too!) will make any one feel secure in selecting her as their babies PCP. I highly recommend her to anyone looking for a primary care pediatrician. The office staff is very pleasant and I never wait to long for my appointments. They also accommodate same day sick appointments which really helps! Nurses are very sweet and child friendly. Never feel pressured into any shots I'm not comfortable with.

I've been taking both my children to DR. Drake-Forte for years. She is an awesome doctor who truly…read morecares about her patients. After having my now 2 year old which is my first biological child I've run into some non serious medical issues that appear extreme to a first time mom of course and Dr. Drake-Forte has always made her self available whether over the phone or in office. She's always on point with her diagnosis. She's a great doctor with a great staff. She has made life so much easier and I could not thank her enough.

I called to Cumming location. The person picked up the phone at the front desk ( make an…read moreappointments) is so rude. This is my first time to call to make an appointment for my child- I have a reference from my friend. This lady is very rude, not friendly at all. She asked me many questions and I gave it to her very nicely, but she didn't know how to deliver to the people. Her tone and her attitude is super rude. I decided to not make an appointment here, chose other place. She is the face of the business, but she is so nasty to answer the phone to the patient. She lost my business.

So far we have brought our baby to Roswell Pediatric Center three times since she has been born…read more Each visit had a wait time of under 5 minutes! The staff up front are all very friendly. The doctors and nurses are skilled, knowledgeable, and compassionate. Parking is no issue with a dedicated parking lot right out front. The practice is on the second floor and can be accessed by stairs or elevator. Each treatment room has a colorful mural the size of the wall which is such a great source of entertainment for children. My daughter noticed the wall during her 2 month check-up and we found it quite useful to calm her down after her immunizations. There are two separate waiting rooms which is phenomenal - one for sick children and the other for children doing routine check-ups. This is such a fantastic idea. The waiting rooms are literally on opposite ends of the practice so when you are visiting with your healthy child(ren) you don't have to worry about extra germs. Another thing I love is the helpline. You can call with your medical questions and get answers, tips, and additional information live on the phone. If after speaking through everything you need to come in, they can set that up for you. As a first time mama I was freaking out about my daughter's umbilical cord two weeks after she was born and I was able to call and be put at ease within minutes. I was then texted a resource guide with extra info and things to look out for in case it became an emergency. This is truly invaluable. Super happy we chose Roswell Pediatric Center. We will definitely be staying with this practice for our daughter and any of her siblings yet to come!

Being new to the area, we found this office a couple of months ago and have now visiting a few…read moretimes. Our daughter started school recently and naturally gets sick more often. This office has a very strange vibe to it. They are not friendly and warm at all. Something a pediatrician office should be at all times especially with kids. The ONLY reason we continued to go to this office is because they have availability and it is close by. However after recent experiences we will never return. The office is always empty while other peds offices are not even accepting new patients. This should have been warning enough. Previously my daughter was misdiagnosed according to another physician who we took her to the same day who claimed this office should have never let us leave if they claimed her diagnosis was fatal. Another recent visit, they seemed annoyed by us being there. We called and got a same day appointment and not once smile out of Dr. C - very stern and zero warmth. The front desk is not much better. Fake smile at best, zero genuiness. They charge $100 upfront and then bill you 2 weeks later for co-pay. When things keep appearing without explanation, I have to take time out of my very busy schedule to chase down what a co-pay is about and for what date of service. No clarity ever. All in all, I am so extremely disappointed in the way we were treated. I take my nanny in with me for help and they are extremely rude to her and do not acknowledge her presence. We will never endorse this behavior and hope no one else has to face the unkind experiences we have had.

We just were able to get an appointment yesterday for an ear piercing for my three month old…read moredaughter. The Nurse who did the piercing was personable, professional, and took her time to ensure we where comfortable. I am so pleased with the job she did. The office is so cute and clean too! Apparently all the rooms have different country themes. We were in the African room. Lastly, I do wanna point out that they do use medical plastic instead of metal earrings. This is the same material they use for a medical heart stent. This is to ensure there is no bad reaction to the earrings. I like that. They are also still cute!

First, we've taken our 16 yr. old son to Dr. Lucas his entire life and have been happy with the…read moreexperience generally speaking. However, today I brought my son in for his routine physical, a pretty vanilla event. As I was sitting there Dr. Lucas is asking the standard questions, i.e. do you smoke, safe sex etc., then completely unsolicited she began espousing her liberal political views and telling my son that she is a democrat and that republicans/conservatives are stupid. I thought to myself this is out of scope, somewhat offensive, unprofessional and inappropriate given the reason for our visit. I kept my opinions to myself wanting only to push through the awkward situation keeping it professional without incident. Wishful thinking on my part. Keep in mind that this was all in the presence of my son and at one point my son spoke up and said, "I think both of them are idiots to be honest". Dr Lucas kept talking about it and as much as I wanted her to let it go and move on, she did not. Dr. Lucas proceeds to tell my son that voting for Kamala Harris is the lesser of two idiots. Again, not that it matters because he can't vote yet which is even more perplexing to me. Finally, I politely said that I have a different opinion, this isn't why we are here so let's not talk about it further. She said one more political remark and asked me a question about why I felt differently. I answered her question and I said that I wasn't comfortable with the fact that Harris was raised by a father who is a renowned Marxist economist and former professor at Stanford. Dr. Lucas immediately snapped back at me stating that my comment was false and that I didn't know what I was talking about and that I needed to stop watching Fox News. Predictable behavior big on personal insults, assumptions and light on facts. Finally, I politely said that it is our role as the parents to instill those values in our son and again said let's move on from the topic. My son had to provide a urine specimen and he left the exam room door as he left for the restroom. As I am sitting in the exam room, I hear her telling the nurse that I'm stupid for having and describing my opposing political opinions which she asked to hear. At this point I left the exam room and walked to the nurse station where the two were talking and stated that I didn't appreciate what she was saying about me within earshot. Dr. Lucas without looking up from whatever she was writing and delivered an insincere, inadequate and flat "I'm sorry". Dr. Lucas didn't even have the decency to look up from writing and look me in the eye to deliver a much deserved apology.. At this point I knew exactly what I was dealing with in Dr. Lucas and walked away giving her as little respect as she had shown me to that point. The nurse came in and apologized stating that Dr. Lucas was crazy about that stuff and that it had no place in discussions in the office. At the end of the day my opinion and reasons for having them are EQUALLY as valid as those that have brought her to her opinions. Dr. Lucas ridiculed and disrespected me in front of my son. She made assumptions about me that certainly were not based in any sort of fact or understanding of who I am or what has molded my positions. Her behavior was completely over the line, disrespectful, presumptive and inappropriate among the long list of other adjectives and frankly it was unhinged odd behavior that makes me question her professional judgement. Dr. Lucas should stay in her lane and demonstrate more self-control and keep her elitist irrelevant political views out of the exam room. Her political leanings have zero to do with the delivery of healthcare to my son. Finally, as a parent I don't tell my son what he should think or be politically, tell him to be thoughtful wherever he lands politically. It seems petty and unnecessary but after 16 yrs we will be moving onto another physician.

The best pediatrician you could ask for. Dr. Lucas is the only doctor at her practice. She is…read morethorough and explains everything. She truly loves what she does. It is obvious by how she communicates with both the patients and the parents. I never feel rushed and always left feeling like our kids were her top priority. We got switched to Kaiser insurance for a while. Every visit at Kaiser was rushed and just did not compare to the care they got with her. We are now paying out of pocket to see her. You wont find another doctor like her!

Great spot for the family to have minimal pressure on how to best treat/ raise your children. Great…read moreteam

Staff is rude, on call doctor never returns your calls in an emergency, no online portal, and no…read morecalling in prescriptions. Average wait time was 2 hrs even though we had an appointment. When the emergency room told us to follow up with the pediatrician and I called to follow up I was told "ok what do you want me to do with that information" by whoever answered the phone.. took the staff 17 days to get records transferred which caused us to have to reschedule my child appointment multiple times with the new pediatrician. Don't feel like they care about you at all over here.

Dr Cross was the best! My son had a horrible compound fracture and she quickly scheduled his…read moresurgery. She takes her time to explain the injury and very detailed while walking us through the options and what will occur as he heals. We continued to receive updates all through the procedure and each followup appointment was friendly and we never felt rushed!

My wife Terri (61 years old) fell off a dresser and broke 5 bones in her hand......the hospital…read moreemergency room referred us to Dr. Cross (Brandy) for further treatment after they released her. The morning after we came home I received a call from her office wanting us to come in "immediately" (they saw the xrays that were taken at the ER) to see what could be done. They were able to get us scheduled for the next day. On our visit, her temporary cast removed, and she was immediately seen by Brandy, who spent well over 30 minutes looking at Terri's hand (a big purple "club" at the moment), talking to us, showing us the xrays, and explaining the details(in layman's terms we understood) of exactly what happened to her hand and what was going to have to be done to get to get Terri on the mend. Terri had 4 "clean" fractures on her fingers but her thumb was pretty much, to put it mildly, trashed ("A mess" in Brandy's words....lol)....totally destroyed and was going to need reconstructive surgery. She gave Terri options (yes, OPTIONS) of how things could be repaired and let her decide how she wanted to proceed.....Terri chose having everything fixed with screws / plates. Brandy scheduled Terri for surgery for 2 days after that, in fact going as far as moving a scheduled surgery she had that day up a couple hours to make room for her. On surgery day, Brandy talked to us before the surgery and made sure screws / plates were the way Terri was still comfortable with (she was ready to go with whatever Terri decided), assured both of us that everything was going to be fine, and that we were in good hands (yes, a pun). The surgery took over 5 hours to be completed, and when it was, Brandy came into the waiting room to see me and tell me how things went and what she had done...she spent 15 minutes with me which I think is so very awesome. I had a clear understanding of what she did and what Terri needed to do (and not do). She referred us to a Hand Physical Therapist very close to our home and had them call us the following day to schedule her rehab. The Therapy center didn't have an opening until about 10 days later so I made the appointment for then. The next day I received a call from the Therapist saying the Brandy called her and wanted Terri to come in a lot sooner than that, and was given an appointment for this coming Monday....I didn't call Brandy's office to suggest / ask they do that, they did it!!!! The fast that they checked on their own impressed the heck out of me. We have our followup appointment with Brandy next week and we're looking very forward to seeing the "completed" work on Terri's hand. EVERYONE in Brandy's office is great.....absolutely FABULOUS!!!! They are all very personable, friendly, professional and caring.....we feel very comfortable there. I'm going to update this post when I get everyone's names on our next visit....I'm horrible with names and don't want to forget anyone. The insurance Terri has is very sub-par (Marketplace crap) and isn't one Dr. Cross accepted. We were at a loss when we were in the waiting room about what we were going to do because of this and were on our way out of the office (with Terri in tears) when Tina came running after us and told us Brandy was going to take care of Terri and we'd figure things out later with the insurance.....who ever heard of a Doctor (ANY DOCTOR) even considering something like that?????? Brandy knew how badly Terri was hurt, knew how much she needed help ASAP and made the decision to help her regardless of the insurance. The world needs more caring people, especially Doctors, who actually care, genuinely care, about people, their needs and pains. If you ever find yourself in need of a top notch Hand Surgeon, you really need to contact Dr. Cross....travel a bit further if you need to, but DEFINITELY see her. Brandy, YOU ROCK....thank you!!!!!! Jim & Terri Quarto

We received compassionate and timely care! The entire staff was efficient and friendly from the…read morebeginning to the end of our visit.

We absolutely love Preston Ridge Pediatrics! Every member of the staff is kind, welcoming, and…read moretruly cares about the children and families they serve. A special thank you to Dr. McKinnon, who is simply exceptional. She is compassionate, patient, thorough, and always takes the time to answer our questions and make us feel heard. We couldn't ask for a better pediatrician for our daughter. We are so grateful to have found this practice and highly recommend Preston Ridge Pediatrics to any family looking for outstanding care.

I'm so grateful to Corinne Hill, RN, at East Cobb Pediatrics. She is always kind, compassionate,…read moreand incredibly helpful. She takes the time to listen, answer questions, and make both parents and children feel comfortable and cared for. Her professionalism and genuine concern for her patients truly stand out. East Cobb Pediatrics is fortunate to have such an outstanding nurse. Thank you, Corinne, for all that you do!

We've been bringing our daughter to East Cobb Pediatrics and have been extremely satisfied with the…read morecare she's received. The physicians are not only well-trained but also compassionate, taking the time to guide us through every aspect of her health. From routine physical evaluations to more specialized support with ADHD, they've provided thoughtful, thorough care that makes us feel confident in their expertise. What stands out most is their ability to navigate the full spectrum of pediatric needs with professionalism and warmth. Each visit reassures us that our daughter is in excellent hands, and we truly appreciate the dedication of the entire team. East Cobb Pediatrics has been a wonderful partner in our child's health journey, and we highly recommend them to any family seeking attentive, knowledgeable pediatric care.

We switched over to North Point Pediatrics due to multiple numerous bad visits from a previous…read morelocation not too far. We were scared about moving over after months of being with the previous provider but decided to make the switch (after a hefty $$$ fee that we had to pay to get the medical documents over -- which is another reason why we left). We are so glad we did. The check in process is very smooth, wait times are less than 15 minutes, well child waiting rooms are clean + supplied with water/coffee/tea, the interior of the clinic is fresh and bright. Dr. Muller is thorough and to the point. We have only seen her once but felt very comfortable and trusted her care. She was out/booked out so we scheduled our well child check with the physician assistant, Amanda and it was not as smooth (she was friendly but did not introduce herself, when we asked specific questions about things such as his teeth-- she had to go back into his mouth to look again, which was a bit surprising that she had not noticed/been thorough the first time she looked). We are overall very pleased with the staff, the location and ease with everything!

We have found our pediatric home in the Atlanta area and our kids have been coming here for several…read moreyears. The staff is friendly, accommodating and we trust the nursing and pediatric staff. Our youngest is 3.5 years old and has been coming here since birth.