I highly recommend this practice. I have been going to their Havre de Grace location since my son…read morewas born in 2009. When we had our daughter in 2011 there was no question where she would be going too! I have been taking up residence there this past month as I have had one of my kids in once a week. lol. You always get a live person on the phone(with the exception of lunch and everyone needs to eat!). Whenever I call I am always treated like a part of their family. I have NEVER had an issue getting an appointment. Wonderful doctors and amazing staff. Love them all! Stop searching for a pediatrician and just give them a call!!

I can't say enough wonderful things about this practice! Their new NP (Dr. Sandra) is amazing with…read moremy children, a wonderful addition to their already superb team! I was pleased to hear she also brings lactation services to this practice, as we are expecting #4 very soon. Their new office is BEAUTIFUL, location and parking are a breeze. The office staff is ALWAYS so friendly, they go out of their way to make my family feel special. I am NEVER disappointed by this team!

We just moved to Maryland from New York & had to find a new pediatrician for my two teenage girls…read more I chose Dr. Jennifer Mandel & so glad I did. She was smart, super nice & very thorough during the exam. She also listened to my concerns with my child having scoliosis & referred me a pediatric orthopedic in the area along with a radiologist. I'm so happy I listened to my neighbors recommendations.

Called April 29th 2024 to have my daughter seen for a follow-up for ADHD and molluscum, the…read morereceptionist says first available is August 14th...almost 4 months away. Maybe I am missing something here or pediatric partners is a monopoly in pediatric care that they are soooo busy your child can't be seen for 4 months. I am not knocking the herbalist community but maybe I would have better luck there or with a witch doctor! I am not one to leave reviews but this isn't about me but my child and I may not work in the health care industry but I would recommend taken your child to a doctor that could see them before their next birthday or even the doctors next birthday, for that matter. Jimmy

My daughter had been a patient at the Pediatric Partners on North Ave for many years, but her…read moredoctor ended up retiring. So this year we switched to this office. I love the convenient appointment times. I was able to get her an appointment at 6pm on a weekday. Her appointment was quick and painless - in fact, we were in and out within 25 minutes. The front desk staff were friendly, and so were the nurse and doctor. The practice is very clean and well kept. Great first experience at this office!

Office staff is rude, and unprofessional. Always put you on hold when you call as well. This place…read morehas completely going downhill slowly since Dr. Lazor left. Had been going for over 17 years and arrived and could care less that I left. Find a pediatrician that cares, and a owner that doesn't do the billing.(like to overbill/double bill) Also like to tell you to go to ER/or Urgent Care for situations that are clearly not needed.

We the providers in the office! We have been going here for 7 years, and I've never had a complaint!read more

Rude "service". Not clear answers to patients in Aberdeen and upper Chesapeake in Bel Air.read more

Surgery patient board out of order, family's unable to see patient status. Who runs IT ? Replace…read morethem. Evidently board is working just fine , nurses are failing to update status for patients, that's probably worse. Had to call liasson and complain , wife is out of surgery a single update to status.

This review is not about a doctor, just about the practice. I could not even make an appointment to…read more*see* a doctor because the staff was so rude. I am pregnant and was just trying to set up a 10 minute interview with a doctor, so I could pick a pediatrician for when my daughter is born. Lots of places do this, it's common. After the woman who answered picked up and basically gave me a lecture about how she "guessed" she could let a doctor know and see "if" they would do this, I - purely out of curiosity and I am a first time mom and haven't done this before - asked why I was feeling such restraint to make this appointment because it's a common thing to do and explained I wouldn't need long to talk to her, I just had a couple questions. The girl goes on and on about how I would basically be inconveniencing *them* on a saturday and as I start to reply she places me on hold, cutting me off. SO RUDE. Finally, another woman picks up and basically guilt trips me about how I would be taking time "away from sick for 10 minutes on a saturday, when the doctors would rather be seeing them" just to ask a few questions but she could "take my number down." It was so incredibly rude, and I was being polite the entire time, and after all this I started to say, "Look I'm very sorry, I can just call somewhere else, I'm not sure I want my daughter starting a relationship with a doctor's office who is making me feel bad about just trying to ask a few questions and it wouldn't take long--" CLICK. And they hung up on me. That is disgusting behavior, I would never recommend this place to anyone after just being treated this way from the staff alone. Not even willing to spare 10 minutes for a new mom to ask questions. Don't even bother.

We love the Doctors and Staff of Box Hill Pediatrics. The staff has always been more than…read moreaccommodating with scheduling and very fast with prescription refills, forms, etc. Dr. V is our normal doctor, and she is kind, thorough, and extremely knowledgeable. This flu season took it's toll on my son's asthma and we wound up seeing and/or talking on the phone to each of the other doctors at least once, who all were patient and equally great. When my oldest was born we started with another pediatric office then switched to Box Hill when she was 18 months. Box Hill is worlds better in quality of care and the efficiency of how the office is run.

Avoid this place like the plague!! The whole "Why wait in the ER" saying is stupid and a bunch of…read morebull crap. It's false advertising. I had an appointment at 2:50pm. I got called back at 5pm. Literally two hours after my appointment time!! So freaking ridiculous and a waste of time. Y'all should honor appointment times, like seriously. I'm actually from Florida and the urgent care places down where I live actually honor appointment times. The most I've ever had to wait was like 15-20 minutes past my appointment time. Yeah, so get it together express care!! Actually, your name shouldn't even be express care because it's not express care at all. It was super slow and a waste of time care!! Do better.

Trying to get lab results from a visit 6 days ago. I was assured on 2 occasions the sample had been…read moresent to the lab and I just needed to wait for the results to become available; lab had no record. I went back to the center... no.. the sample had never been sent.