My husband and I have built two homes. For the first many years ago, we used a small builder out of Belchertown. They did a decent job. But in building our second home in 2011, we wanted a more experienced builder who could help us build our dream home. We had learned from our first experience and went into searching for a builder feeling well-educated in the process. After meeting with three high-end home builders, we ultimately chose Pecoy. Though their bid was not the lowest, we were impressed by the homes they toured us through and even more impressed when we checked references prior to making a final choice. From the first meeting with Kent and Suzanne, we felt reassured that they understood our needs and were committed to being partners in this process with us. Because both my husband and I have demanding jobs, our meetings were often in the evenings and on the weekends. Kent, Suzanne and the construction project manager, Don, always made themselves available to meet at times that were convenient for us. Both my husband and I exchanged literally hundreds of emails with both Suzanne and Don throughout the process, and both of them were extremely responsive. After 10 months we moved into a home that exceeded our expectations. Although we had our sights set on a particular style home, the Pecoy team made several recommendations along the way - and showed us examples of their recommendations in other homes they had built - which truly helped shape our vision. For example, they recommended expanding our garage to a three car garage which made for a massive family room above. With high ceilings, room enough for two sitting areas and a wet bar (a last-minute addition suggested by Suzanne), as well as a large space for the numerous toys and games our son uses daily, this room has become not only where our family spends most of our time together, but also a phenomenal entertaining space. We know first-hand that building a home can be stressful; however, this second and final experience building a home was an absolute pleasure. We found the quality of the people at the Pecoy offices as well as all of the tradesmen that worked directly on the house to be professional, skilled, and most importantly, passionate about what they do and how they do it. They all take a great deal of pride in their work. One thing I was particularly appreciative of was a call I received from Suzanne - not during the building process, but three months later. She was calling to ask how we were enjoying our new home. Our last invoice had been paid months prior, yet she was still providing such a high-level of customer service months after our build was complete. We have recommended Pecoy to two families who have also built homes. Both have raved about the experience and absolute love their homes. read more