Love my husky pup she amazing dog so smart picks up on tricks quickly, she's shy and scared easily,…read morebut loves talking, hates baths or water in ponds, loves the shower and the rain and snow, loves to play she catches balls including a soccer balls, she brings the balls back gives people paw, and loves going hiking

Great family to work with. Dogs are kept in good condition, I would get a pup from them.read more

We are so thrilled with our Cavapoo, Stanley, from Hess Family Beautiful Puppies. He came to us…read morehealthy, well-socialized, and with the sweetest temperament. Stanley is amazing with kids, loves to cuddle, and just goes with the flow--he has been such a joy to our family from day one. Thanks to the early training he received from Sarah, he has slept through the night since day one, which we highly recommend adding. We couldn't be happier and highly recommend Hess Family Beautiful Puppies to anyone looking for a caring and responsible breeder.

I'm surprised this place is still in business! I bought a "Boston Terrier" puppy here 13 years ago…read more She recently passed and I'm cleaning out her file. I couldn't remember the name of this place until I just found the receipt. Anyway, they brought her out to me and met me in the driveway. I asked to see where she had been kept and the man said he could allow me to go back there because I could track in outside diseases. I insisted that I would walk barefoot. He led me to the backyard where there were tons of dogs. All different types - in pens. I was young and asked the man if it was a puppy mill. He assured my young, super naive self that it was not a puppy mill and they were healthy dogs. I bought the Boston Terrier. She turned out not to be a Boston Terrier/Pug mix. I was disappointed at first and annoyed with the man for lying to me, but she was much healthier than my purebred Boston Terriers. She was very aloof and grumpy most of her life, but I loved her. I would never go back to this place. Instead I rescued a puppy from a high kill shelter through Paws New England I will never buy another puppy mill / home bred dog.

I have to admit the place doesn't have a lot of curb appeal, and it is weird how they go in back to…read morebring out individual dogs, but I went there and got a sibling of the puppy my sister got - and honestly, they are the two sweetest healthiest dogs you could ever want. I looked at maybe 5/6 dogs while i was there and they all seemed friendly, not skiddish, generally chill. the place is a dump, and they didn't have any soap left to wash off my dog before i left (she was a little sticky and matted). Never had any health problems, the dog is a wonder with other people and dogs. If I could go get her every time - I would go here forever. I'm sorry other people have had bad experiences, just speaking my truth.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

Bought a wonderful German Shepherd puppy here on April 12th. He's the best boy…read more However, still haven't received Pedigree records (at the time of purchase, a woman told me she had the paper but couldn't find it, and she'd call me the following day regarding when I can pick it up) and he came home with Giardia and they still haven't reimbursed me for the vet costs despite providing all documentation as proof. Customer service lacks but they have great puppies if you're looking to add to your fur family.

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

North Point is amazing! The people are so professional and kind. Their passion for animals was…read moreevident in the way they greeted and treated my dog.

Dr Tineeka Compton was knowledgeable and made sure my cat was comfortable. I will be bringing my…read morecat back here.

Price gouging to the max! Was up charged $35 on an $11 bottle of ear wash an additional $25 charge…read moreon each medication. I was never given the option to buy anywhere else. When brought to their attention they were very rude and unapologetic! They have officially lost my business!!