I was involved in a collision and my insurance company contracted with this company for the tow…read more From the begining it was a disaster and they never showed up to tow my vehicle. There was a disconnect between my actual location and where my insurance company told them my vehicle was. When the issue was corrected the service was delayed/cancelled because of safety concerns. All of this was okay and understandable until the dispatch lady called me back. She yelled at me because I "killed the PO". She was extremely unprofessional and rude. When I was given a chance to talk she hung up. Luckily my insurance company partnered with Pro Tow after learning of Inyo County Towing's poor customer service. Not only was Nick a pleasure to deal with, he was able to retrieve my vehicle in a timely manner without issue.

Pro Tow and Recovery sets the gold standard for towing and customer service. From the moment I…read morecalled, I knew I was in good hands. The phone was answered immediately. The representative, Kyle, was kind and professional, making a stressful situation feel instantly manageable.The speed of their service was truly unbelievable. Kyle arrived on the scene and completed the drop-off in roughly 20 minutes from the time I first made the call. They were very easy to work with and provided absolutely wonderful, professional service from start to finish. If you ever need a tow, save yourself the stress and call Pro Tow and Recovery. They are fast, professional, and genuinely caring.

I just want to thank Teresa and her whole crew for saving my car's life…read more They were so patient with me , especially since I kept calling being annoying and wanting an update. But they saved otis's life and he looks BRAND NEWWWWW!!! It doesn't even look like I got hit by a semi. Thank you again. I appreciate it so much!!!

FANTASTIC service! SEVEN.........days ago my wife's car…read morebattery died. So I drove out to her and gave her a jump start so that she could drive home ASAP. From home, she called AAA roadside assistance. An hour later a tow truck arrived, tested her battery, said it needed a new battery. Then they said they were out of stock, and would have to order a new battery and that it "SHOULD" be available in a week. Today was that week and now they are saying 3 more days. It turns out that AAA supplies the batteries to the tow truck companies from one source. AAA has done absolutely NOTHING to resolve this issue. So this morning, my wife calls Teresa's and the manager tells her that her battery will arrive in 20 minutes, and that he would install it himself. We jump started her car and she drove to Teresa's. When she arrived there, so did the new battery. They drove her home so that she didn't have to wait at the shop. Two hours later they called and said it was ready. They came and picked her up, and she drove herself home. We completely trust Teresa's as they always provide professional service and NEVER try to upsell you something you don't need. We are dropping AAA roadside assitance after being a customer for over 30 years. We are going to try the Sam Club for roadside assistance, and switch to Travelers for auto insurance. I am boycotting AAA. Thanks Teresa's *****

Janice went above and beyond to help me. When USAA…read morecontacted them for a tow for me I had no idea where to take my truck (I was well F'd and far from home). Luckily Inyo towing came to the rescue, Janice called around some shops after she found out my truck's symptoms. She was was able to get me to a shop that could take a look at my truck right away. The. driver kept me posted on his ETA and was in constant communication with me.

I got hung up on a curb today and while I was waiting for AAA to come Inyo County Towing stopped…read moreby and got me back on the road in no time. Thanks guys, you made my day!

Our businesses have worked together for decades, and it has always been a pleasure working with Joe…read moreat Sierra Towing. Professional, reliable, and genuinely honest. Great service from a company you can trust. Highly recommend!

Joe is very professional, patient, and knowledgeable. I highly recommend his company.read more

My van needed to get towed to a shop today, and American Towing was very helpful, both on the…read morephone, and then when the tow truck driver showed up to handle my van. I forget the drivers name, but I think it was Armando, or something like that. He was awesome. Very helpful, nice guy. I don't know if tipping is a thing with tow truck drivers, but if it is, I wish I had more than the small amount that I was able to tip him with today. He definitely deserved more than I gave him.

THANK YOU THANK YOU THANK YOU to the wonderful people at American Towing that helped me rescue my…read morecar after being caught in a flash flood. They made a very traumatic situation better by their kindness and quick action. Thank you Rachel and the very kind and hard working tow truck driver I didn't catch the name of.

Called to ask for my vehicle's AC to be repaired, they set me up with an appointment the following…read moreweek. Everyone was so very nice to me. One of their reps (David) called me the day before for confirmation and when I got there the following day, he helped me right away. A few hours later, I called to see how everything was going for the diagnostics, and he told me that he would call me back. 15-20 mins later, David called me back like he said he would and told me all the details. Went back in to pick up my car, and went over everything again with Tina. Thank you. I have another appointment coming up and I am happy to say that I am very satisfied so far with everything they have done and provided for me. I am pretty bad with names, so the young lady who dropped me off, thank you. Again, thank you All again for the super easy and great service for my car. Can't wait to get the parts in and finally have my car AC working again!

They are out of business. Shop closed and empty. They were good until then, and I liked them.read more

A year ago I took my 2003 Chevy Silverado in. This truck I bought back in 2016 and put some hard…read moremiles for work, the truck had several problems i couldn't diagnose and really I was about to give up on it. Any time I would drive up a grade the truck lost power and also the dash annunciator was faulting. I asked for a full look at the truck and to make her roadworthy. Paul and Sons took the ole Canyonero in and their price quotes just made sense. I can say with relief and satisfaction that I am still driving my truck today thanks to these able mechanics.

Worst service EVER! Needed car smogged and they charged over $800 it didn't pass they made repairs…read morewithout getting approval first they wouldn't give me the old parts they said they replaced. They told us they had to make a bunch of things but it wouldn't pass smog spent $3000 getting my car to pass smog. Was told their techs did more than read results but wouldn't give any proof They are always ripping people off selling cars that they said were totaled when they were not. It's all a scam imho I give -5 stars but negative stars not an option

This was a great experience I needed an oil change & tires rotation went in no appointment Phil was…read morekind enough to get me taken care of and Josh was nice enough to take home so I could relax at home while waiting. I had no idea That Great Customer Service Like This was still Around! I wouldn't spend my money anywhere else! Thank Phil and Josh as well as the team at A & L Tire Great service Great price it's a Win Win

I had a nail in my tire and when they looked at it, it didn't go through it. They could have…read morecharged me if they were not an honest business, but they didn't, so they are amazing.

Got stranded out on the road after my boat trailer tire blew out. Didn't have a spare and of course…read moreit happened on a Sunday so no tire shop was open nearby. AAA referred me to Ibarras Towing and I got in contact with Vince. He discussed different options with me and was going to have his cousin open up his tire shop in Mojave. I told him I was about an hour out from Mojave but was willing to make the drive and have to come all the way back to my trailer. Instead, he did some research for me and found a local Tractor Supply that had full spares on hand. Talk about honesty and quick thinking. Instead of being stuck out in 100 degree weather with my one year old all day I was back on the road in an hour. Can't thank him enough for being honest and getting me out of a bad situation in a hurry. If you end up getting a tow from them just know your belongings are getting taken care of by people that are honest and take pride in their business.

My brother was stranded out somewhere off-grid at the end of a festival on a Sunday afternoon and…read moreAAA did not service where he was. He had very limited cell service, but I was able to look up towing in the area and find Ibarra's towing and he was able to find my brother and help him jumpstart his car and get him out of where he was. Once my brother was back on the road, he even called me to let me know because he knew I was a worried big sister. THANK YOU Vincent!!!! You're amazing! 10/10 - BEST 4x4 recovery in the area! Fair, honest, responsive and helpful when we needed it the most.

We were visiting from LA and we hit something on the road that messed up the radiator. Jonathan…read morefrom Nitro came to help us and towed our van from Taft back to LA. He was super nice, empathetic and kept us updated throughout the whole process. Made a stressful situation less stressful.

Definitely recommend! Was the only tow company willing and available to tow my car from the Central…read moreCoast to CARMAX-Bakersfield (over 300 miles). Same day, and willing to split payment types. My car's engine was blown, battery was dead, and they were able to safely load it on their truck with no issue. Arrived at the final destination 10 min after my arrival. Fast, professional, and reliable! Thank you!