I went here 3 times. Each time they come out into the waiting room and say "Jane please come…read moreback". Or Beth please come back. When they get to me they say my last name. I asked and actually spoke face to face with Dr Bonsal about it. She said she would talk to her staff and address it. Did it change? Nope continued the next 2 times I came. I also saw them be completely rude to a lady of color when she asked about the line. Which is always left side check in and for some reason that day they mixed it up. She didn't do anything wrong and should t have been treated like that. I should not have been treated like I did. I won't say they are racist but it seems like they don't want to even try and accommodate people with different names. The doctor did tell me her parents named her Cheryl since they didn't want her to have a weird Indian name. I wish she would make an effort to have a more welcoming office.

Sat in an office with the door closed for 45 mins waiting for my practitioner to show up. I opened…read morethe door after about 30 mins of waiting. I could hear staff down the hall chatting about their personal life. After 45 mins someone came in and said "ready to leave?" I said NO I HAVE NOT BEEN SEEN YET!! More waiting. When I was seen I had to ask the practitioner to actually look at my back - one of the reasons I was there. It had been a few years since I was last seen for my skin condition and I was being given a new prescription without her actually looking at the area being treated! Nothing was written down so when I picked up my prescriptions (which said follow provider instructions) I had to call for the notes. I won't be returning.

Getting through is next to impossible and they never seem to return calls. There are also…read moretechnical issues (500 error) with the patient portal.

The blonde female doctor I saw was very condescending and missed THREE skin cancers that another…read moredermatologist in another practice diagnosed a few months later.

I went to ProMD Health for Botox and ended up with a lazy right eye that has lasted over a month. I…read morewas--and still am--horrified. Instead of helping me, Jen completely left me hanging. She ignored my calls and emails, even after the receptionist and her daughter told me email was the "best way" to reach her because she responds right away. I'm still waiting. My eye still looks bad, and I've become extremely self‑conscious. I even asked for a prescription for the eye drops that can help with this kind of complication. Stephanie, Jen's daughter, said she would speak with her mother and get back to me. I never heard from either of them again. This has been one of the worst experiences I've ever had with any medical or cosmetic provider. I paid for a Groupon, and Jen talked me into paying more once I arrived. The whole interaction felt phony, like they say whatever they need to say to make a sale -- but disappear the moment something goes wrong. I would not recommend ProMD Health to anyone. The lack of professionalism, accountability, and basic patient care is unacceptable.

I have been a client at this clinic for several years and have previously been satisfied with the…read moreservices. However, my recent experience was very disappointing. I came in for Botox and lip filler, and returned for a touch-up after being told it would be included. After driving about 40 minutes, I was informed that I would need to pay because "all the product had already been used." This was never explained to me at the time of treatment. In my experience, touch-ups are normally included as part of standard aftercare, and this situation was not communicated clearly or professionally. Due to this experience and how it was handled, I will not be returning.

Finally found an esthetician who really can do skin treatment on Yelp!!…read moreNaghmeh has all the machine, tools, products and her knowledge to access your skin to give it what it needs. I've been going to her for only 4 sections and she completely transformed my skin for the better.. from large pores, pores clogged to glass skin now! Nothing was overnight but my skin has improved so much in the months. I invested in quality treatments and Naghmeh magic work. On the top of all, her studio is really private, clean and relax. I have and do recommend this business all my family members and friends. Highly recommended!!

Naghmeh is incredible! She created the most luxurious facial experience I've ever had. Including a…read morecustom skin treatment regimen for me to take home. My skin feels amazing, I'm hooked.

Dr. Henderson has been my dermatologist for about 5 yrs. You have to have a certain personality to…read moreappreciate the services here. As we know, beauty takes time. If you are one with a microwave mentality, this is not the place for you. This practice is very slow stove top. It's run similar to a mom & pop and honestly, I like it. I previously saw a cosmetic dermatologist in the area and I went to a laser skin care center for years. You weren't considered an individual but more so an account. Your services weren't personalized nor personable. At the previous dermatologist, I was pushed services that weren't beneficial to me and were costly. At the laser skin care, very similar except there services were never effective and led to horrible consequences. I recently decided to revoke any further attention and find from the laser skin care center and go to where I knew my skin would be handled properly. I get facials, use Murad products (that may change) and use the topicals prescribed by Dr. Henderson. My skin is under control, but not perfect. Dr. Henderson offers Estetician services by Sonia who works through Luna's Day Spa. Sonia is well versed in brown skin as she is Indian and uses the same products to control her skin. I very much appreciate that both the MD and Estetician are ones with melanin as they know first hand what is best for my skin & have products, lasers & treatments that are specific for me. As my laser treatments at the laser center proved to be a waste of money as their machines are low tech, I have moved all of my services to Sonia and paid in full. I'm excited! So I just had my first treatment of the Vi Peel, next week I begin laser on area 1 and in two week, laser on area 2. I'm very excited for this as I'm finally getting a treatment that is specific to me, comes with good reviews & is not costly as compared to the laser center. What I like is that I can get medical grade services for a mere portion of what I paid for the watered down spa grade services I previously relieved. Score x 2!

A friend told me about Dr Henderson, so I decided to give her a try. I had not so good experiences…read morewith other dermatologists in the area. On my first visit, my wait time in the waiting room was more than 40 minutes. There were 3 people waiting in front of me. One of the other ladies asked the young lady at the front desk if the doctor was there because we had been sitting for a while. Finally, Dr Henderson showed up about an hour after I arrived. She did apologize for being late. It was beyond her control. I appreciated that. Dr Henderson took the time to hear my concerns and she actually looked at my skin. I was happy!! Believe me, I've been to other dermatologists that didn't even look at my skin. She answered all of my questions and made sure to educate me on my skin. I will definitely refer people to her.

10/10 from beginning to end. I was greeted with a smiling face. I didn't have to wait long after my…read moreappointment time to be seen. The entire staff was kind, and warm. Dr. Kindred is so down to earth and made me feel welcomed and heard. While I didn't make a dermatology appointment for a specific concern, Dr. Kindred made sure to give me a thorough once-over to document true moles to monitoring over time. Great experience!

My first experience at Kindred Hair and Skin Center was an amazing one. I had gone for a hair loss…read moreconsultation. When I walked in, the office space was very nice and clean. The ladies at the front desk were friendly and professional. The best part was Dr Kindred, she has great bedside manners, very knowledgeable and she even did a diagram for me as she was explaining to me what was going on. I feel safe in her care, which is so important when it comes to healthcare providers for me. I did not feel like I had to do anything that I was uncomfortable doing. I am looking forward to many great experiences.

I saw Dr. Nguyen in May, 2025 for a fingernail fungus. She took clippings of one of my nails to…read moresend to the lab, cutting the tip of my finger in that process...and told me it would be a week or so to get the results. I called two weeks later to see if the results were in. They said they were Not. So l called again two weeks after that...and once again after that. I NEVER heard back from her at all! I'll be seeing s different dermatologist.

Dr. Nguyen has been my dermatologist for about 22 years. She is extremely thorough and…read moreacknowledges your concerns as well as her own findings. I've had several moles removed by Dr. Nguyen and several were pre-cancerous. I am an anxious person and her straightforward manner alleviates any worries I have when it comes to these removals and any potential findings as a result of the biopsies. I give her credit for keeping me melanoma-free for all these years. The nurse practitioners she has employed have also been outstanding.

I was very impressed with this practice and especially with Emily, the nurse practitioner I saw. I…read morehad been seeing a different Forefront location in Virginia, and though they were good, they were not nearly as thorough as Emily was during her skin check and exam. I was very impressed, and I will return soon to have a mole excised and lab-tested. The office was clean, and the front desk staff were efficient. I'm happy that Forefront Dermatology has a location closer to where I live now and doesn't require me to travel back to Virginia for my visits. Emily and this location are keepers. Highly recommend.

We've been going to see Dr Chew for decades and find her to be the best Including finding a pre…read morecancerous growth and some we didn't have to worry about. Wouldn't go anywhere else.

Kari performed RF microneedling - my second treatment. She is personable, professional and answers…read moreall of my questions. Kari has been very helpful working with me to address my skincare needs.

The consultation was professional and empathetic. The facial was a dream, and I wasn't badgered to…read morebuy products. Instead, I wanted to know how my skin could achieve this glow at home. Turns out I got my facial a week before their promotion for the products. They offered to call me when the kit. They called, took my credit card info over the phone, and held the kit a few days for me since my commute was 45 mins. Super courteous and comforting. I enjoy being pampered and even though the products work amazing at home, the esthetician tailors my facials to fit the need. Love this place!