Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

Sumeet was very personable and professional all at the same time. She handled my case with…read moreexpertise and I would highly recommend her.

They answer the phone and answer questions pronto. We have…read morebeen with them for years and will probably do so.

I needed advice and when I called he was able to answer my questions clearly in lay terms. He was…read moreextremely knowledgeable and professional. I was able to book an appointment quickly and when I got to his office I was greeted and checked in easily at the front desk. David was friendly and encouraging. He was able to walk me through step by step numbers I had in question and was happy to complete my taxes all in one sitting. It didn't take long at all. I came in apprehensive and left his office very relieved and I felt I was in trusted hands. Thank you, David and Staff, for your knowledgeable, efficient, and professional service.

I was charged $212.00 to file basic taxes. One w-2. In February. Two months later I received a…read morenotification from the IRS stating that they didn't receive enough information to process my taxes. They needed my social security number/card. I went to hr block and gave the agent my social security number/card. He told me that because he failed to get all the proper information... He would have to charge me $99.00 to send the IRS a copy of my social security card. Not my fault. His fault. Why should I have to pay anything for this. His response was... Did you get the insurance "peace of mind" !!! Are you serious!? I need to buy insurance in case that the agent doesn't know how to do his job!! I thought that's what the $212.00 was for. And doesn't hr block guarantee their work? B.S. never again. Hr block... You should be ashamed of yourself

I'm doing this one for my brother if I could do no stars for him I would. Last years taxes he still…read morehasn't got his refund back and this years if it keeps on he will be waiting for it a year also. He told them he wanted a check and someone there didn't listen to him and they tried to do a direct deposit, they person that did his taxes now won't and this questions they give him the run around I'm trying to get him to call the cooperate office about the the office and with all the problems they have caused they need to be shut down they don't have enough room here for everything they have done this year they wouldn't give him a refund for the cost of doing his return after all the garbage they have caused. If I were going to get my taxes done this wouldn't be where I would have them done.

I found The Business Guides because a friend highly recommended them. I came to them with a messy…read morecorporate tax issue (from working with a previous accountant who screwed us over), and The Business Guides have been an absolute dream to work with. I now work with them for both my small business and personal taxes, as well as a fabulous bookkeeper whom they introduced me to. For so long I didn't really have adequate help when it came to taxes, and having great people on my side like I do now really makes a huge difference. I really can't express how grateful I am to have found them!

The Business Guides agreed to do my taxes and indicated they would schedule an appointment to have…read morefour taxes returns done by mid June. I recently brought my business to this community. My accountant had recently died of Covid-19 and I needed expertise. They did not schedule an appointment and did not provide me with needed services in the time frame that they indicated or what I expected and needed. With conversations with them they were not truthful in a number of areas. (Those little white lies) They also did not listen to my needs nor seemed to care. I spent many, many hours providing them with detailed information that spoon feed information to easily do the four returns. I have gone elsewhere

they have really helped me with my tax problems. I commend them. I recommend them. They're very…read moreeasy to work with and they get back with you.

From the owner: At Compass Tax Center, we take the stress out of tax season by providing expert, reliable, and…read morepersonalized tax services. Call us to now to beat the October 15th filing deadline. We've got you covered!

Isaiah has DISAPPEARED and left me hanging for months without a trace. I hired Isaiah to do my 2020…read moretaxes. A week before taxes were due I contacted him multiple times and no one replied. Right around the deadline day he notified me that something was wrong that would delay my taxes and said it was okay because I could file later. I was last in touch with him months ago. I've been calling and texting him to no avail. Completely horrible customer service. I try my best to support POC owned businesses but this quality of service is beneath unacceptable.

We hired Isaiah to complete our 2020 taxes. We were very excited after our initial conversation…read morewith him and quickly sent all the requested documents and fees. Over the next three months we received very spotty communication at best. We were assigned to one of his employees without our knowledge (he didn't disclose this fact in our consultation or in his retainer letter) and then a week before the May due date he told us had fired her due to performance issues, and he would be filing our return for us. We were dissatisfied with Gresham Financial communication throughout the process, so we took our return to a different CPA for a second look. The other CPA found that Gresham Financial didn't file some of our RSUs, didn't file a rental property properly, and didn't include a rental depreciation schedule. We initially contacted him June 24th 2021 to ask for the correction to be made. He responded that he would look into it for us and let us know on June 30th 2021. I am now posting this October 29th 2021 and have not heard ANYTHING from him...

Did not even get past the reception Sandy, she was the worst in customer service I have delt with…read morein a long time. After, she firmly told me I had called three times in which I did not, said, "What do you want"! If that is the type of service the front line customers receive, I can only imagine how the rest of the business operates. Judging from the reviews, and my own experience it is clear you are better off going somewhere else, "I did"!

I actually ran into more trouble with the IRS by using these people than if I did my taxes myself…read more There is something really wrong at this place in my opinion.