Set appointment on 9/20 for 9/23 appt, received call from Michelle 9/22 to reschedule for following…read moreThursday. After expressing concern about meeting 10/15 deadline for filing taxes (having filed for an extension), she fit me in for Monday, 9/27/2021. I met with Terri and reviewed our complicated (to me) taxes, dropped off our files, and she said she would work on our taxes, then after, help with another tax situation. After emailing Terri twice and not getting a response, I called in but Terri was with a client so I left a message for her to please return my call. Crickets. Again I emailed Terri. Again, crickets. On Wed. 10/13 I called Michelle yet again and asked when I could expect to pick up my taxes. She said Terri was very busy and working on them and they'd call. On the day the taxes were due, Friday, Oct. 15, 2021, I called at 1:01 p.m. and spoke yet again to Michelle. She said they would call and it would be before 4:00 pm. Crickets. On Monday, October 18, 2021 at 11:52 am I called and the phone went to voicemail. I hung up, blocked my outgoing number, and called back. Michelle picked up the phone. Natural conclusion: screening, AKA ghosting. I went in later that afternoon and took my files off the conference table along with the printout of my extension filing (meaning my email was opened and read) and walked out. Judy was there and said that Terri wasn't in "today". I gave Ms. Vedders the entire week to get in touch with me. She has not. If you are a longtime client of Ms. Vedders, you probably are in good hands. If you are new to the island, have out-of-state or complicated taxes, you might want to consider firms in Mt. Vernon, Arlington, or Everett. I definitely do not recommend Ms. Vedders.

Save yourself now & go elsewhere! Terry has continuously lost paper work, misfiled our personal and…read morebusiness taxes, not responded to phone calls/emails. We are now dealing with issues from our 2020 taxes because SHE NEVER SUBMITTED THE W2's to the IRS! I will be reporting the business to the IRS. This is unacceptable. *** Response directly to Terri: While there are two sides to every story, the facts are the facts & you did not submit my W2 information to the IRS for 2020. I've been waiting for my return for ONE YEAR and come to find out you mishandled our taxes by not submitting crucial documents. Clients should be able to trust the CPA handling their taxes. Your malpractice will be reported.

Always finished my tax returns on time, saved me extra money and very friendly staff!read more

Pearson Financial is amazing! My husband and I were referred there a few years ago. Everyone is so…read morekind. Mike takes the time to answer questions and make sure you understand. Best tax place!

We just closed escrow on an old fixer upper that hadn't been occupied for over 4 hears. Jenny did…read morea detailed clean and transformed the house into something livable. She worked very hard on this challenging property. I will definitely have her back and am heartily recommending her.

Jenny helped me with a move out cleaning of my house. She responded quickly to my request and…read morescheduled on short notice. Jenny was thorough, and left the house immaculate for the new owner. I highly recommend this business.

Financially, we are a small potato. But they make us feel like we're worth a million bucks…read more They've taken great care of our money and guided me (patiently) through setting up an account for the proceeds from the sale of my brother's condo in Chicago so he can draw from it monthly to pay the rent at the assisted living facility he's moved to. He's got Alzheimer's. You can trust these folks.

My husband turned over our retirement and savings to them, maybe 9 yrs. ago. He had met Will and…read moretrusted him. Now his son has taken over and he has helped me in many ways. I trust the entire team to be looking out for my best interests. I go in and sit down 2 or 3 times a yr to discuss things and can call anytime over the phone with questions. Very nice people.

Zach is a great guy to work with and maybe getting our mobile app up and running a breeze! Strong…read moresupport for the product is the icing on the cake. Reasonable pricing and prompt service.

From the owner: We provide web, IT, and software solutions to small businesses and government agencies looking to…read moremaximize their online presence and gain access to the tools they need to flourish. Whether you need a website, eCommerce page, mobile application, or flawless, cloud-based IT infrastructure, we offer dependable service that's hard to beat. Our solutions include best-in-class hosting, multi-cloud backups, premium security features, and responsive customer service, both locally and across the country. Experience our professional, cloud-focused, total care approach to web design and business technology. Give us a call to take your first step toward a brighter future today!

I found The Business Guides because a friend highly recommended them. I came to them with a messy…read morecorporate tax issue (from working with a previous accountant who screwed us over), and The Business Guides have been an absolute dream to work with. I now work with them for both my small business and personal taxes, as well as a fabulous bookkeeper whom they introduced me to. For so long I didn't really have adequate help when it came to taxes, and having great people on my side like I do now really makes a huge difference. I really can't express how grateful I am to have found them!

The Business Guides agreed to do my taxes and indicated they would schedule an appointment to have…read morefour taxes returns done by mid June. I recently brought my business to this community. My accountant had recently died of Covid-19 and I needed expertise. They did not schedule an appointment and did not provide me with needed services in the time frame that they indicated or what I expected and needed. With conversations with them they were not truthful in a number of areas. (Those little white lies) They also did not listen to my needs nor seemed to care. I spent many, many hours providing them with detailed information that spoon feed information to easily do the four returns. I have gone elsewhere

I have worked with Nicole Christy for several years and am constantly impressed. She is very…read moreknowledgeable and her customer service is exceptional. Nicole has always gone out of her way to get me the best possible rate and close quickly. I certainly recommend Nicole for any of your home mortgage needs. ~~ Mike

If you're looking for a great Mortgage Broker, Nicole is your person! Her communication is…read morefantastic! This is the best transaction I've ever had! Thank you Nicole!