I should have given them a review a while ago, they have been my accountant for some time, really…read moreliked them. Keith, who is the principal is a lovely human and easy to talk to and very knowledgeable, as is Cynthia. The office manager, Latanya, though, is freakin' amazing - so organized and probably holds the whole thing together. They are great if you don't get into very complex corporate structures or obscure tax laws (such as QSBS rollovers), but once things get complicated, you should move to a bigger firm. My assigned accountant was Mark, and he isn't as organized as the others, but he has since left, and the company has merged with a company in the midwest. It was well timed because my companies have gotten more complicated, and I was ready to move to a bigger firm. Still recommend them for small businesses.

I initially reached out to Heidi last year when I had some questions about a home sale and estate…read moreissues. How someone treats me on the phone, especially when they answer questions even though I am not their client, will let me know if I want to use their services. Heidi was awesome!! So when it came time to do my now complicated taxes, I went right to Heidi. Heidi worked hard to ensure my taxes were done correctly and at a reasonable cost. I have already referred one friend and will continue to do so!!

I own a business with my soon to be ex in the state of Washington. My ex hired Russ Shulman, the…read moreowner of Sound Book keepers. Our intuit books have been hacked and according to my ex husband and business partner, some money have been stolen from the intuit. When I asked Russ if he knows about this incident or have been notified of such, he said that he can't answer my question. I also had some questions regarding the P&L that have been done by this office, he said that he can't answer any questions. I sent him Operating Agreement of the business and reminded him that I am the 50% shareholder of the company and have an executive power, and decision making for the company and he can't withhold the financial records and information from me. He sent an email to me saying that my questions regarding my QuickBooks are threatening and disrespectful to his office and told me that I can't communicate with their office anymore. This person have been unprofessional and rude. He is paid by my company and hired by my company, but withholds my records and information from me. I asked about their credentials, he responded that my inquiry is disrespectful and offensive. I would like to know who is the governing board of this company. I am wondering if he owns a license or an appropriate training of the code of ethics, rules or regulations of the line of his business, otherwise he should have known that he can't work as a book keeper for my company and yet doesn't feel accountable to answer my questions regarding the quick book and handling my sensitive financial information. He said that I should not contact his office and yet wants to have access to all of my bank accounts, bank transactions and work and get paid for my company. He is not bonded by any rules and regulation. If you get into a problem with them you must pay more money and hire an attorney to protect your business and rights.

Spamming my email with "important information" for you. I asked how I got on the list of this…read morebusiness and they ignored that and replied with this "Thanks for asking, I have a free booklet with over 60 years of combined experience which outlines how small business owners should properly manage their year end bookkeeping. Would you like one?" My advice is, stop spamming businesses to try and win them over, as all you're doing is hurting your own business.

I have several issues with this company. 1. I emailed them…read moretwice through their "Contact us" on their website. No one ever got back to me. 2. I called today to get an appointment to see what they offered and explained what I was looking for. I was told that IF I became a client the hourly fee to meet with them would be rolled into my payment for services. But if not I would "just be responsible" for the regular hourly rate. I did not even ask what that was because the other companies I have reached out to have all met with me gratis for an initial consultation. I am self employed, I "get" the desire to be paid for one's services. But I also "get" that if you want new business you have to be willing to sell yourself and one should not be charged to shop. Needless to say, Carter & Co. are off my list of potential new accountant firms.

A wonderful CPA office located in Mill Creek, WA. The staff is friendly, keeps you well updated on…read moreyour return progress, and is available to answer questions in a quick, professional fashion. They make certain you understand any questions you have and prepare returns in a timely fashion for a competitive price. I would highly recommend this great CPA office for your tax or other accounting needs.

I highly recommend North Star Tax & Accounting. They are professional, responsive and helpful with…read moreany questions I have.

would give a zero if possible. absolute jokes. my old company hired them to do their taxes. after…read morethe year was over I went to file my taxes. and turns out they never took out federal taxes the whole time I was there. even though my w-2 was filled out correctly. a mistake that costs me thousands of dollars. avoid using at all costs. my family could have used that money.

I just spoke with Don and he was super nice! I went through the turbotax route and didn't like the…read morenumber I got back. I called Don asking what he charged. Instead of just telling me his fee and getting off the phone, he walked me through my whole situation (wages, donations, mortgage stuff) and let me know that turbotax was probably right. Kindness like that is not always easy to find these days! If I ever am in a situation where my taxes are more complicated, I will definitely go to Don! THANK YOU!

Roxana is exceptional. She brings CFO-level strategic thinking but also handles all the day-to-day…read morefinance work you'd normally need an entire team for. She sees the big picture, catches the details, and responds faster than anyone I've worked with. Having her as our financial partner has been game changing for my firm. If you need someone who can truly handle it all, you won't find better than Roxana and Accountaholics. Highly recommend!

My wife and I have worked with Scott for years but have also chatted with Rick and Teresa as well…read more He has saved us a great deal of money and is always willing to take the time to explain things thoroughly. I would say the business as a whole seems pretty busy, but they are trustworthy accountants. All three are a pleasure to work with.

Great CPA firm, staff is friendly and knowledgeable. They've been doing my taxes for years and have…read morenever had any issues. I'd highly recommended them if you have a larger return to prepare.

I have used James Russel personally for the past two tax seasons.Eli has done both returns.He is…read morevery knowledgeable and able to answer questions quickly. Also,personable and polite.He is quick in getting the returns done. Paul,who just retired,also did my Dad's estate returns.He was very good as well and was quite impressive too.

I had done my taxes all my life, until life got complicated, and I ended up needing professional…read morehelp. Parents estate issues, rental property challenges, deceased spouse, change of job, retirement investments -- all were going to be a bit more than I could chew. So I reached out to the team at James Russell, and met Tracy Moshinsky. Tracy guided me through the process of pulling all the correct information, and completed/ submitted all the proper forms, with a smile. Not only did I get my taxes done properly, Tracy went over (in plain talk) the year with me, and asked me about future events, which would affect my taxes in the next year. The old adage is "you get what you pay for" - and, with accounting, if you pay for a professional team, with years of experience, you get just that - professional advice, long range planning, and great local people. Its a truly valuable experience to use James Russell CPAs to help out.