I arrived when they opened with a young friend. Saw two cockroaches, coffee spills that never got cleaned up & basically not a very clean establishment. They do not use pedicure tub liners, so you are at the mercy of their cleaning skills. I was grateful that we were the 1st customers, because I was hoping they do a thorough cleaning of foot baths at night. Not returning. read more

Loved my pedicure this morning! Frank gave me a thorough and relaxing pedicure, clean and sanitary. My toes and feet both felt and looked beautiful! While I was there, 5 more customers came in and I could tell that this salon has the love, affection and support from the Lake Monticello neighborhood. I'll be back! read more

IMO the best thing about the business is the friendliness of the owners. Then, the cleanliness was good and decorations was bright and cheerful The only problem is the prices. Way overpriced probably because there's not a lot of local competition. read more

My main problem was that they don't even clean the instruments between customers, and that's just asking for an infection. Three stars because the guy that gave me my pedi was awesome. read more

I just moved to the area and wanted to find a salon close to my home. My nail tech in Chicago warned me not to let anyone put a Dremel to my nails so I visited the shop first to ask how they did their no-chip manicures. Just a light Dremel to take the shine off the old polish which I thought would be fine. The prices seemed fair so I made a Saturday 1 pm appointment. I walked in and waited almost 10 minutes before anyone even acknowledged that I was there because the man was busy talking to the 2 clients at the pedicure station. When he finished his story with them, he finally looked up and asked why I was there. Okay, let's see how this goes. He takes the top shine off my nails with the Dremel and then followed normal procedure to soak the polish off. While he was working on my nails, he kept visiting a video on his phone and making comments to me that I couldn't understand. I couldn't believe he was so distracted and disrespectful as he did this the entire time I was there. So my polish is off and he's shaping my nails, next thing I know, he's taking the Dremel to my nails and cuticles - WHAT? Never pushed back the cuticle with the normal tools, never saw a pair of nippers. Then he proceeds to apply the base coat, 3 coats of the color, plus a heavy layer of top coat. During this process, he was asking me questions as if I had been a previous customer. I told him this was my first visit - he didn't even register. I will absolutely never, ever go there again and honestly, can't believe they still have any business. Less than poor service and total disrespect for clients. I went to another salon and it was not only extremely difficult to remove the shellac even after soaking, once the polish was removed, there was significant damage to my nails: Dremel marks, split nails, etc. My nails have always been hard and strong; part of that is my DNA but it's also due to having a great nail tech. I rarely write reviews but this experience was so bad and the result was so damaging, I just had to let others know what to expect. read more

I love how nice the workers are and they do a great job. I highly recommend this place if you want a great job done

On my wedding rehearsal day I was running around like crazy and hadn't had a chance to get my nails done. My bridesmaids insisted that we stop at the next nail salon and make it happen. Out in the country this is easier said than done. We were so excited to find Pearls and Nails at the Lake Monticello shopping center. It was a basic nail salon but they do offer gels if you have the time. Their nail polish color selection was not my top choice and I wished that I'd brought my own, but the workers were so friendly and hurried to help us get out in time to head to the rehearsal! read more

Had a terrible experience about a year ago! Got a pedicure and they cut my foot. No apology, just kept on going. I didn't realize it until I got home and my foot was hurting. Called back, spoke to owner and she said, "those things happen". Really? Still no apology. Never again!! read more

Friendly staff, quick service. Bargain.

I have never been so disgusted by a nail salon. The woman who painted my nails did not bother to wash her hands before working on me. I know this because they reeked of cigarettes. Not to mention she chipped my nail and didn't trim it back down. Said "don't worry, we are painting over it." The bottom of my feet looked like a cat had scratched them and my toe nails were cut terribly unevenly. I am surprised they have not shut down. read more

Recently my adult daughter and I had our nails done here by April and Jeanine. They were both wonderful in every way and did great work at a reasonable price. Will definitely go again! read more

The worst experience I have every had. The technician walked out on me in the middle of my manicure because he said I had a bad attidude when he squared my nails and I reminded him I wanted them rounded. He kept saying they were rounded and I must of meant "oval" and that people in Fairfax must do things differently. I simply said, not even in a short voice that they were straight across and uneven. I sat there for over ten minutes and the owner, his mother came and finished after asking why my nails were so uneven and if that is the way I like them. I was almost in tears. I was there with my daughter who was visiting from out of town for a treat for us and we had a great pedicure to start with Jeannine who was wonderful. It was 110 dollars charged at the end for two mani pedis with nothing special added on. That would have been fine but no one apologized. I had filed my own nails! after he walked out and I was just waiting for my daughter who was having a great time with Jeannine and I didn't want to ruin it for her. read more

I went there for the first time and it was a good experience. I had a pedicure with Tuan who was friendly and did a great job. I did have to wait a little bit but that is normal for this type of business. I would go there again. read more