The staff were very helpful and friendly. Dr Breza was amazing . Highly recommend for your eye care.read more

AMAZING staff at Family Eye Care Associates on Garfield in Clinton Twp. My experience with…read moreJennifer, Mimi and Robin was top notch! All 3 of the Ladies were patient and respectful while I took quite awhile to choose my frames. It's so refreshing to encounter this kind of service in today's world. And I've also been a patient of Dr. Breeza's for over 13 years. Thank you, Family Eye Care Associates!

Staff is rude and had to press to even get a receipt . Didn't want to switch contacts and tried to…read morecheat by giving false information about what my insurance covered

Very thorough and expert. Not just getting you in and out. You actually feel like a Dr. is looking…read moreout for your health. And the staff in selecting frames and lenses were extremely knowledgeable. Great experience all around if you want to avoid the "factory" chains.

Not impressed with this place. They put a hold on your insurance. I'm not sure why? Just causes…read moremore work for me. Had to call and remove the hold. Extra step, extra work. Unacceptable. Will not be returning.

My husband and I brought in our 3 kids for the whole family to get eye exams, anyone with three…read morekids (8 and under) knows that is a TASK. Everyone at this location was incredibly patient and worked really well with the kids from start to finish. Thank you!

Gave me free wipes for my glasses great customer service definitely would recommend store to my…read moresiblings

Had an appointment for myself and my kid that went very smooth. Cindy Davie was also amazing,…read morehelping to pick out new frames based on what I liked and helping me narrow it down to the best ones.

600$ glasses 1 month past purchase/their warranty one lens has discoloration ?antiglare? Anti…read morereflective ?annoying Their answer sorry !!! No answer why no approach to fix nothing

Absolutely the worst! My lenses in my glasses are never right. I asked them to NOT put readers in…read moremy lenses. Well I got readers in my lenses. Had SVS send them back to get the right lenses. Nope! screwed them up again. That was 3 years ago. Two weeks ago I had my exam and my sight changed. Once again I ordered new lenses and once again they were not right! It's so frustrating! Of course the staff acted like it was my fault and were very unprofessional! I will never use SVS anywhere ever again. I will make sure to never recommend them either!

They seem very efficient and helpful. All promises were…read moredelivered to perfection Prices are competitive and fair. My eyes thank you very much

Morgan was a great help and super thorough while helping me would highly recommend her and this…read moreestablishment.

Like another reviewer said, I moved from MIchigan to Chicago and I still come back to see Dr. Ann!…read more I started coming to Dr. Ann in middle school and she has always provided me with top notch care. Another thing I always remember about Dr. Ann is her memory. I'm sure she probably jots down little notes or her memory is fantastic but she remembers where I went to college, she knew i switched majors and she remembers my jobs/employees. Just so so personable and caring above her top quality eye care. I will always come back to Dr. Ann!

Great office that cares and treats you well. Nice selection of glasses with great guidance on which…read moreto choose.

I think the world of Dr. Varanelli! A few years back I…read moresuffered damage in the line of duty from fine pieces of shrapnel. My eyesight was compromised and I needed experienced individuals for my after surgery care. Naturally, I was extremely cautious in trusting my sight with, yet, another stranger. I was originally slated to see Dr. Simone. An emergency arouse and I had the option of rescheduling for a later date or seeing Dr. Varanelli at roughly the same time and date. Fate is a strange thing. Now, I won't see any other eye guy. The minute I met the doctor I became at ease. He has an incredible way about him. Very calming and polite. A funny man that's the utmost professional. I learned about different tests he performs. He has the ability to provide insight to my overall health by looking in the back of my eyes (I believe there's a small pun in that last sentence). The staff there is very accommodating and efficient. I worked with Emily today and it was good times. I can't tell you whether or not she is great at her job or using that high-tech Star Trek looking stuff the right way. But I passed all my tests with flying colours so I guess she's wonderful. Great news in that my eyes are almost exactly as screwed up as last year, no worse! Yay! I was also given a coffee mug full of candy on the way out. Thank you, Simone eye. C U next year! 2/20

I've never encountered a more unprofessional and unhelpful business before. I would never recommend…read moreanyone to get service here, because of the hassle you'll have to go through just to get a hold of them. I tried to get a pair of sunglasses through them, and after my first phone call where an employee named Debbie told me how I should pick out the glasses online, I couldn't get a hold of them for two weeks. When they finally answered a call, I spoke to Debbie again and told her what pair I wanted. She said she'd order them and then send them to me when they got to the office. Almost two more weeks later, I tried calling again because I hadn't received the sunglasses yet. For a few days in a row, I kept trying to get a hold of them, but they never once answered or responded to any voicemails I left. Then I find out that Debbie was purposefully screening my calls. After calling a couple times one day, I immediately called back on a different phone number/area code, and Debbie answers right away. She was audibly disappointed that it was me calling, which is honestly very hurtful. I don't want to feel like a hassle when I'm giving someone my business and so much of my time. She told me that she never listened to my voicemail and never ordered the glasses, so I had to stay on the phone with her for a while giving her my info again while she ordered them finally. Again, I've never encountered such an unprofessional situation before, and I hate to judge the whole business based on Debbie, but she was the only one who answers calls I guess. I feel like screening calls and dodging a customer is termination-worthy. I just hope to never have to deal with Debbie again, so I will not be coming here for anything else.

I take my whole family here. I feel like his care is superior to others I have the in the past. The…read moredr is knowledgeable, takes his time and explains things. His glasses selection is not large but he has a great selection. Turn around time for them to come in is great, I am very happy.

From the owner: - Eye Exams - Contact Lenses…read more- Dry Eye Syndrome - Glaucoma Management - Diabetic Eye Exams - Macular Degeneration Management - Lasik (before and after care) - Computer Vision - Ocular Emergencies and Procedures - Myopia Control - Sports Vision - Sunglasses

I love everything about this location all the way down to professionalism and how comfortable they…read moremake the customer feel.

Used AI to delve deeper into my concerns. Took for granted the expertise of the medical portion, I…read moreused AI to look at the balance of the service. The summary is as follows; "While many reviews might lean positive in numbers, the specific experiences around the ordering and fulfillment process tell a more nuanced story. These concerns--ranging from delays in receiving the finished product, perceived high pricing compared to other options, to the inconvenience of scheduling follow-up visits--suggest that the staff's handling of the operational aspects can be inconsistent. This pattern of feedback means that even if a small majority of reviewers report satisfactorily, the magnitude and impact of these issues should not be overlooked. Such detailed patient experiences indicate there is room for improvements in streamlining service and enhancing communication during the ordering process." I hope this helps for the unsure in decision making.