Very personable and shows concern for customer. Inspects car gives notice of things that need…read morerepair. Reasonable pricing. Will be use them again

Keoni was quick, thorough and cost effective. He explained everything he did and was the…read morefriendliest technician I have ever worked with.

I came away from a $700 job believing that I had been treated fairly and that they were honest…read more The work was done right. Can't say much more than that. I'll be using them from now on.

Abbott was a lifesaver! Brian was so helpful and spot-on with his diagnosis. They were very…read moreefficient during the entire process; getting the initial done ahead of schedule and completing all of the work as promised. Abbott was honest and fair. HIGHLY RECOMMEND!

This was probably the best experience I had at a repair shop. I highly recommend going and working…read morewith John. Extremely reasonable, honest, and hard working. We drove around and couldn't find it, just FYI the shop sign is different. He never changed it so don't look for an R and J sign. Other than that it was fantastic! I will be taking my car back to be serviced there as needed!

A mechanic that actually gets the job done. Every other person I've taken my car to won't fix it…read morebut will break it further to try and scan me. Not this place. I love taking my car here - it gets fixed, the rates are realistic, and he's a nice guy who tells you the truth. He doesn't treat minorities like idiots and actually speaks to you respectfully. I don't care if I'm in another country - I will take my car to this man alone!!

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

Came in for transmission issues which they do not do but they were professional and even solved my…read moreproblem. Had a wonderful experience. Thank you guys

Ted did a prepurchase inspection of a vehicle I was considering purchasing. I am in Dallas. He did…read morea thorough and professional job. I closed the deal and had the car shipped South to me. He was right in every point.

Ted repaired my 2002 Ford Taurus heater problem yesterday by doing a very complicated heater core…read morereplacement. This is the car we purchased from him as a used car several years ago. It was good then and it's still good now. We have come to appreciate his 40 years experience in the auto repair business. My wife and I very much recommend Ted for any service problem you have with your car. He previously did a great brake job on a 2014 Chevy Malibu as well. Thanks Ted.

This places has moved to Michigan avenue, there is another auto shop in its place on Washtenaw…read more This is a review of Auto One on Michigan ave. they charge $13 for credit card transactions. They also upcharge parts by 400%, stay away. On top of all that they have the audacity to tack on a sir charge. As far as speed they are terrible. Stay away from Auto One on Michigan ave, their new location.

Best service I've gotten since coming to Michigan; moved here at the end of 2017. I try to get my…read more2003 Jeep Wrangler serviced and inspected every 3-4 months. Had me in and out in an hour and everyone was very personable. I asked for a general inspection and oil change and they managed to find things that the local dealership hadn't in nearly two years; going above and beyond to make sure everything was double checked and taken care of. Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldn't have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything. It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didn't even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness. Would definitely recommend!

Took my Saab93 in for struts and shocks left it overnight. Picked it up the next bodies day they…read moresaid everything went fine . Two weeks later took it to my neighborhood Firestone for new tires and an alignment on the informed me that crazy thing everything up under My Car was pressing except the side frame. It was rusted completely. This was never mentioned to me. I'm picking My Car up for struts and socks. It can be my only assumption that they switched on. I haven't gone back since.!

Cody and team were very helpful today. They met my time request and provided answers to the car…read moretrouble. Will return!

Phil was honest, kind, and straightforward. I needed a new muffler and it didn't break the bank…read more They are really efficient as they finished in less than 3 hours! I thought my Prius was supposed to sound loud but now I get out of the car with it still on because it is so quiet!! I'm even getting better gas mileage; idk how that's even possible! The price was just around what he quoted me for on the phone so there wasn't any bait and switch. 10/10, will recommend!

Have me options for my older vehicle and not just the obvious and most expensive. Did a great job!read more

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Good service, honest mechanics. People who care about your car as much as you do. They were quick…read moreto get repairs done on the car

They did such a great job on my car. Lica was so helpful and friendly with the whole processread more