Ryan is very nice and we enjoyed riding with him several times…read more But unfortunately he's not dependable and left us stranded after booking with him via his wife Lorie weeks in advance and actually rearrangling and delaying our trip by 2 weeks to accommodate Ryan's schedule. No follow up, No apologies. Even tho he was well aware that one of is disabled and uses a wheelchair. Would not recommend. NB. We were leaving for the airport in FL at 11 am to board a 3 pm flight to NY, arriving at 6pm. So not close to "hours after we landed". Pickup was scheduled for 6 pm. PA bridge collapse was A WEEk+ prior to our trip, June 11th. Our flight was June 22nd. They have NEVER offered any apologies at all. That would have gone a long way but they did not even attempt to apologiz.

Reliable, friendly, will go above and beyond. Ryan is an absolute pro, an incredibly safe driver,…read moreand will do what it takes to ensure you are where you need to. I cannot say enough good things about this service! Thank you for getting me to the airport and home!

Dawn was a lifesaver yesterday when my van broke down 3.5 hours from home returning from a trip. I…read morehad 2 kids and 2 dogs with me. She went above and beyond helping me check the van, waiting for tow service (twice!) and getting us to the dealer for service. I completely trust her with everything, in fact all of our lives. The service was amazing and Dawn and her family were just incredible! Thank you Dawn! It was a pleasure to meet you and you truly helped during what could have been a horrible experience.

Highly recommend for car service in Hudson Valley area! They were so easy to communicate with and…read moremade my trip feel so seamless.

HERO Transport! The only cab we could find near Bard College. Friendly & reliable. Definitely…read morerecommend!

Communicative, reliable, and pleasant, with a clean car. A bit more expensive than the competition,…read morebut I'm happy to have used his service. Very good!

This company says they're 24/7, but when I called to make a reservation I was told they're no open…read moreon Saturdays?

5 stars! Our train got in at 11 PM and another cab company (Northern) failed to show up. We were…read morestranded, and THANK THE LORD Hudson Regional Transport was still open, and Paula was on site quickly to get us to our final destination. She was very courteous and professional, and we were so glad we weren't stranded! I will recommend Hudson Regional Transport to everyone I can!

TERRIBLE EXPERIENCE. DO NOT USE THIS TAXI SERVICE…read more I made a reservation on Thursday for a Sunday morning pick up at 7:30 to take me to the Hudson Amtrak. I called twice to confirm this reservation and the woman assured me it was no problem. She never showed up on Sunday. I tried calling multiple times and nobody answered the phone. She called me back at 7:48 - at this point it was too late and I knew I'd be missing my train. I asked her where she was and why she didn't show up. The call was lost. She called me back and said "I just want to tell you you're a rude person" and hung up. I am horrified and outraged by this treatment. I would like to report this company."

Legally speaking, it became kidnapping when the driver wouldn't let me leave the vehicle after…read moreannouncing that he would be driving us FORTY MINUTES in the opposite direction of where we had asked to go, and wouldn't explain why. He kept saying he was "bringing us to his boss's house" and she would "drive us to Albany". They kept saying we would get to the airport on time, but we hadn't even told them when we needed to be there. I truly feel like something terrible might have happened to me if we hadn't finally forced him to pull over and let us out. We had to demand to be allowed out for several minutes and threaten legal steps if they wouldn't let us out of the car. We were left by a dollar general on the side of the highway with no alternative choices, twenty minutes farther from our destination than when we started.

***NO SHOW*** I called 3 days prior to reserve car. I called around 9am day of to reserve car for…read more12:43 am. The guy called me at noon wondering if I was exiting the train. clearly doesn't know that 12 am ='midnight . Never less , he said he'd be back in 12 hours. No one from this car service was around to pick me up. Thankfully another company was. Pronto. - they made a really strong effort to not leave anyone behind at the train station. Good people at pronto. Not at "Andi"

Driver had quick response time -- less than 10 minutes from the call to pickup. The driver was…read morefriendly. Fare was possibly slightly higher than other cars in the area.

I was running late for work today and needed to get a taxi to be on time, so I walked down to the…read morePoughkeepsie train station and as usual the shady taxi drivers asked me to take the next cab because they are all waiting for the golden fare to come out of the train station. BUT 'Taxi Service' was there and offered to take me and told me i would get to work on time and he was right! great courteous service!

From the owner: Student Rates Marist, Vassar, Dutchess, CIA…read moreAirport Service, Stewart Airport, JFK, Laguardia, Newark Medical Transportation Big vans for larger groups

Executive in the entire process. Planned the ride the day before and it was exactly what I…read morerequested. Showed up 4:30 am to get me to Westchester airport. Perfect!! Will be using this service again.

Just tried to call and order a cab and the guy on the line kept barking "CANADA? YOU WANT TO GO TO…read moreCANADA?" when I hadn't even told him where my destination was (was supposed to be Pleasant Valley NY). Gotta hire people who can listen and talk like a normal person. This guy was so stuck on canada that I had to go with another company.

Not sure how many cab services there are in this area. But, I used this company to go and go back…read morefrom my old camp. The lady who dispatches the cabs seems nice on phone. Not sure how many or how little people work here or how many cabs there are but you deff need to have patience with them. I had to wait 45 min for a cab one way and the other way was a shorter wait time but still a bit of a wait. The pricing is on the pricey side for this company. But the driver I had was very nice. So that was a plus. 45 min drive was 90.00 and a 20 min ride was 45.00.

Finished dinner and show at Daryl's house around 9:50pm. And I had a reserved Uber for 10:10pm to…read morereturn us to Poughkeepsie grand hotel. The Uber decided to cancel last minute, and I was worried about being stranded in Pawling after waiting 3 more times for Uber which no drivers were willing to take. I decided to search online and found Pawling taxi and was worried about the low ratings, but was getting desperate and took the risk. The dispatcher took the call and able to get a driver in short notice. The driver arrived and took us to our hotel without any troubles. He was pleasant and professional and I felt comfortable. I wanted thank them to getting us back safe! Thank you very much!