Misleading Vehicle Description - Buyer Beware…read more I purchased a vehicle from Capital Auto Auction and was extremely disappointed with the experience. The car was not advertised accurately--several major issues were never disclosed in the listing. What was described online as being in "good condition" turned out to have significant mechanical problems and cosmetic damage that were obvious upon inspection. I feel the listing was misleading, and as a buyer, I was not given the full truth about the vehicle's condition. This experience has left me frustrated and unwilling to purchase from them again. If you decide to buy here, proceed with extreme caution and expect that the car may not match what's advertised.

I've Gone Back and forth with Raina on the Title issue.. But the Connecticut DMV Department…read moreRepresentative told me they shouldn't have sold the car in the first place without a title and Capital Auto Auction's Did so anyway, and is illegal to do so.. Capital Auto Auction are no better than KOP sales or 911 Auto sales in Hollywood Florida all in Collusion... Think twice they are all liars!!

My girlfriend and I bought a 2005 Dodge Dakota from US AUTO AUCTION a few months ago... the truck…read morehas been in the shop for just about a month now. We were told this truck was 100% good per Junior and Frank as well. Not sure if these are there real names or aliases. Here we go over $1000 in on repairs just finishing out the transmission is bad and doesn't go out of 1st gear when on the highway!! We are 53 year old disabled adults. My girlfriend Marybeth DiMarco has Kidney Failure and goes thru Dialysis 3 times a week. I have a Brain Aneurism and these people are complete Liars and Crooks!! We received a price of $2500 for a used transmission besides all the other repairs that needed to be done. I WOULD NOT RECOMMEND MY WORST ENEMIES TO US AUTO AUCTION.

Fiance recently bought a car from this place. The car needs a lot of work but it was sold "as-is"…read moreso it was expected that it would need something. However, you'd think they would have at least given a hint as to some of the problems (he's almost spent as much as the car is worth to fix all the trouble). The giant warehouse was freezing, my friend and I ended up camped out in front of a giant industrial heater while waiting for Rob to finish up his business with the car. They have a super cheap vending machine though! Like, 1995 prices. Woo!

it is a BIG SCAM because of minimal seller s requirement: what that means : at least a transmission…read morereplacement at your expense. Yes a car can be drivable , to your mechanic for a transmission replacement. Car is sold as is. Seller requires minimal bet or lot more expensive for you to fix his BAD transmission. NEVER ACCEPT SELLER S MINIMUM BID and in it factor At least a transmission replacement at YOUR expense. it is a BIG legal SCAM.

I'm not sure how you'd inspect these cars before you bid or buy them. I will say if you don't have…read morethe capacity to fix these on your own and for cheap you should stay away. Bought a vehicle for 2k drove it off the lot , broke down had it towed for repairs put another 2k in and it's got transmission problems. 4k later and forget about it the car is garbage

I bought a car in cash from Japstar Imports and I couldn't get the car titled. I gave the paperwork…read moreback to them because they promised they could title it for me. What a mistake. That was over 8 months ago. I was ridiculed and abused for checking in, eventually ignored outright. Now I am stuck with a car with no paperwork. Beware of this scam artist. YOU WILL be taken advantage of if you go into this deal expecting more than what you see in front of you. There is no guarantee to get a title, no guarantee of refund, and if you hit any snag, you're fucked. Alex pays you no mind after he already has your cash. Alex WILL lie to you about the title process in order to get your money which you will never see again if handed over. Before you consider giving any money to this business, you will at least need to first get a lawyer to write up a bind-able and enforceable contract, and have it SIGNED by both parties.

My husband and I were looking to purchase a kei van for our business. We were skeptical purchasing…read morea van that we never saw in person or test drove. We were even MORE skeptical giving someone a deposit on said van and then trusting it would be delivered to us. I'm so happy to report that all of our fears were completely unfounded. We reached out to Alex who responded promptly (anything within 24 hours is what I'd consider business etiquette and he beat that by FAR). He answered all of our (many) questions. Since we're 5 hours from their location in NJ, Alex did a video chat with us so he could walk us around the vehicle and show us all of the features. He took time to talk with us about the van - parts, maintenance, etc (we know practically nothing about these cars). He also had 2 of the best-looking assistants I've ever seen in my life (his pups-- I'm a dog-first kind of person and if you're good to your dogs, you're good people to me). He even got in and drove it around a bit so we could see that it was driving and not making any crazy noises. All of that is what I'd consider over and above. But wait, there's more... Alex offered to deliver the van to us-- 5 hours away-- himself. He did as promised and delivered it to us within 3 days of that walk-around! Not only did he deliver it-- but he trailered it to our business which is in the city and not the easiest to navigate with a trailer (so he has some A-1 driving skills too). We were more than satisfied with the whole process and the price we paid, including the delivery cost. Overall, Alex made the buying process super easy and put our concerns to rest. We'll likely be buying at least one more of these little beauties and will only consider buying from Alex. He not only has some very nice vehicles and very adorable helpers, but I'm very big on giving business to people who do things the right way. TL:DR -- Alex is absolutely fantastic, knows his stuff, and cares about the customer experience. Don't hesitate to do business with him. I'm definitely impressed with him.

Would certainly give fewer stars if allowed. We were not able to nail down an auction schedule…read moreuntil our estate lawyer reached out to Thom. Quoted dates changes. Thom admitted their team blew out a component of the electrical box, which could not be repaired prior to scheduled close on the property. Had to ask multiple times that the stipulation that the property be left in broom swept condition be put in the contract before this was included. Lots of flippant assurances and little in the way of progress unless the Seller goes through the trouble to verify their work. We had to have our lawyer put pressure to ensure we would have the auction completed prior to our scheduled real estate closing. Not an experience I would want anyone else to have to go through, especially if an estate sale. Several other reputable auction services I wish we listed with, beware!

From the owner: A small plumbing company or a nuclear power plant. One truck or one-hundred. We handle every part…read moreof the process. Do you have out-of-service equipment or vehicles? Changing your business focus? Closing a location? Retiring or splitting up a partnership? Need funds for a new project?

So today I went back to make two returns from my purchases that I made last week. You have seven…read moredays to return. The process is just as easy as picking up your auction wins. You log into the website and select the items you are returning and that initiates the return. When you get to the location you check-in by scanning the barcode that's straight ahead hanging from the ceiling and Someone comes out and process your returned items. It takes 3 to 5 days you get your money back on the original card you purchased on. easy Peezy.

When they first started they were good. Now I take back more than I keep and I only buy what is…read moresaid to be new. Very few of the items are new, usually returns because they are damaged. No one seems to be checking anything. You can hear the pieces rattling in the box when they hand them too you, boxes are torn open and seem to be used returns. I stopped buying for awhile because I was frustrated and then tried again. Received 7 items with possibly two being new. The rest were broken or used with wear. I noticed that when I return them and tell them, the next day they are on auction for the next victim. Fortunately I live close. I would be pissed if had to go far away to return. I wish they had better item check, like they seem to previously.

awesome experience! I couldn't believe everything was so quick and easy! most of all it was worth…read moreselling my car to carvana. thanks for your business. keep going.

Sold my car through Carvana and honestly... why would anyone do it any other way? The process was…read moreridiculously easy, everything was done online, and I got way more than the dealership offered me. No awkward negotiations, no wasted time sitting at a dealer, no pressure -- just a few clicks and done. Drop off was smooth and exactly as promised. If you're thinking about selling your car, check Carvana first. Total no-brainer.

Great service and easy to work with. I contacted him using the messaging app and he returned a…read moremessage right away. John was able to give me a really good price on a local tow and work around my schedule.

From the owner: Fritz's Towing has been your leading choice for towing and roadside assistance for over 30 years…read more We are family owned and operated, and a strong member of the motorist community, delivering only quality work at a quick turnaround time 24/7. Your safety and security is our biggest concern. Fritz's Towing will be there for you in a time of need guaranteed. Our Prices are reasonable and made with our customers in mind. We guarantee that you will be given the price quoted and not a penny more. There are no hidden charges. Give us a call today!

Great experience buy car at big joes auto sales. Salesman Danny was very helpful and made process…read moresmooth and quick.

My friend attempted to purchase a vehicle that was delivered from another dealership. The vehicle…read morearrived and she refused it due to large amounts of sand and an obvious water intrusion smell. The car was sold to another customer by the dealership after this refusal. This dealership kept her $5000 deposit for over a month and then only returned $2500 of that deposit to her after making up a series of bogus fees. DO NOT BUY FROM THESE THIEVES!!!!!!