As a once concerned and panicked caregiver, I understand the pressure you come under when seeking…read moreskilled nursing for your aged loved one. I trusted NV to care for my grandmother from Jan 2025-March 2025. NEVER send your family member here. Despite an extremely responsive and genuinely concerned social worker (Amanda) and Bookkeeper (Jennifer), I was shocked to experience the rudeness and ridiculousness of clinical staff (except for sweet Latoya, who is mentioned below). I witnessed personally nurses aides come in (this would happen typically evenings and weekends) and turn the call light OFF, and then not come back for several HOURS. My grandmother actually developed a BED SORE from not being turned as directed by physician, and of course, from not having her briefs changed. So she would just sit and sit in her briefs while her wound festered. The DON, Winnie, is NURSE RATCHETT herself. Winnie is rude and aloof, and needs to do something else. I personally felt treated like a child the last night I was there, simply seeking to get the scripts my grandmother needed for her out of town flight to join me in another state. She ignored me and her supervising physician, Dr. Rajesh Agarwal, is just as unprofessional, as he takes his sweet time to send anything over. Complaining to the facility administrator is a waste of time (no responses to calls or emails). The only positives were Amanda (social work), who truly cares about her clients, Jennifer (Bookkeeper) who is extremely responsive and helped me out just to keep an extra eye on my grandma. Latoya, a wonderful PCA, accompanied my grandma on her outpatient dr appts, and loved on my grandma as if she were her own. I recommend that the few good people there, Amanda, Jennifer, and Latoya, escape so that their good efforts arent brought down around the disgusting attitude of the majority. Heed my warning, and go with Light of Hearts Villa in Bedford, or Anna Maria/Kensington of Aurora, and pray they can get you in. Sending a caregiver hug!

The Director of Nursing at Northfield Village Skilled Nursing & Rehabilitation is outstanding. By…read morethis I mean she is dedicated to doing her job...dedicated to making sure everything is done correctly. I can personally attest to the fact that she is patient with family members of the people who are residents of Northfield Village Skilled Nursing & Rehabilitation. She takes time with her staff. Although she is a very busy person, she is never too busy to take time with the patients; she cares about them. Additionally, and without a doubt, she is very knowledgeable about her chosen field of work.

Cherished Companions has been great to work with. 95% of the aides we've worked with has offered…read morewonderful care to our family member. If an aide who was due to work for us on any given morning calls off, they make every effort to find a replacement. I would and, have recommended them.

From the owner: At Cherished Companions Home Care, we are a family of caregivers. We are sensitive to the needs and…read morefeelings of you and your loved ones and secure courteous, Chagrin Falls, OH home care professionals.

I will give them 5 starts I just came home from a nursing home so far I have had Diamond and Leyla…read moreboth excellent so happy I found this agency.

This place is way to expensive for any type of care the staff is never on time they will only…read morework with one insurance company then when they do get approved for at least out of network they will still charge you the full amount of fees and some of the staff will not get along with dogs even if the dog is friendly I do not recommend this place

This facility never delivered any services to the patient. The first home health card aid was a…read moreno-show, with no warning. The explanation was that she "wrote down the wrong address." The second day of care someone else was assigned. No call, no show again. The excuse was that she "had a court date." The third day was the same story, with the same aid (April) who then said she "didn't know where the house was." She was defensive, unprofessional, and unapologetic about leaving the patient alone each day. Each representative, INCLUDING Margaret Ogbuji, the director, was dismissive about the entire situation. Home health care is NOT the business for these negligent individuals. They made an already difficult situation extremely stressful.

From the owner: Amara Home Care Services, Inc. (AHC) subscribes to the definition of health by the World Health…read moreOrganization. According to the WHO, health is a state of maximal physical, mental, and social well-being, and not merely the absence of disease or infirmity. The WHO also states that the enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel at Amara Home Care are committed to providing high-quality, compassionate health care and promoting maximum physical, mental, and social conditions in the homes of our clients/patients and their families.

Care quality was great from start to finish. Had a wonderful experience with the handling of my…read morefathers needs.

From the owner: Empower Care, LLC is a compassionate and client-centered company dedicated to enhancing the…read morequality of life of individuals, couples and families through tailored home care solutions and supportive services.

Dr star is Knowledgeable and Professional yet easy to talk too…read moreBeautiful office; prompt service sent prescription Quick

Dr. Star DNP, has been amazing. The quality of care that I have received has surpassed my…read moreexpectations. In our community we do not believe in the validity of therapy. I am so glad that I took a step towards the unknown to claim my true self. Thanks to the kind and caring staff at Alaura health care, I feel like myself again.